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Skin Shop Reviews

4.8 Rating 7,109 Reviews
95 %
of reviewers recommend Skin Shop
4.8
Based on 7,109 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Skin Shop Reviews
Skin Shop 5 star review on 21st March 2026
Clare
Skin Shop 5 star review on 21st March 2026
Clare
Skin Shop 5 star review on 21st March 2026
Clare
Skin Shop 5 star review on 9th March 2026
Sally
Skin Shop 5 star review on 9th March 2026
Sally
Skin Shop 5 star review on 22nd February 2026
Anonymous
Skin Shop 5 star review on 8th October 2025
Sally
75
Anonymous
Anonymous  // 01/01/2019
I'm a frequent customer of Skin Shop and regularly order from their Kalme range which is really soothing and anti-inflammatory for my sensitive skin. However, I just wanted to say how great their customer service is. Part of my order (Kalme Undercoat)was lost in the post and they were really helpful and sent a replacement straightaway. Brilliant company, thank you!
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Posted 2 years ago
Received very quickly, a good product
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Posted 2 years ago
Always excellent, quick service. Been a customer for many years.
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Posted 2 years ago
This shampoo is great if you psoriasis or really dry scalp.
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Posted 2 years ago
Amazing product's that are exclusive to Skin Shop. All at a reasonable price, easy to purchase and speedy delivery!!
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Posted 2 years ago
Very quick delivery
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Posted 2 years ago
The kalme cream has kept my rosacea prone skin healthy for many years. I also get many comments about how youthful and good my skin looks. Cannot say how much I appreciate this having prior years of upset skin.
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Posted 2 years ago
Efficiently dispatched thanks.
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Posted 2 years ago
Product itself seems excellent - is working almost instantly - tick. However giving 3* due to Delivery charge - which should have been 48 hours and paid £3.95 for the privalage. The parcel took 4 days to arrive, so dont understand why standard delivery is not offered because that is what you get.
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Posted 2 years ago
Swift delivery of brilliant solution to my scalp psoriasis. Many thanks Skin Shop.
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Posted 2 years ago
Minimal dealings with skin shop, ordered on line, payment easy & goods arrived promptly, no issues.
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Posted 2 years ago
Very happy with the products and the service
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Posted 2 years ago
Items arrived quickly and they were well packaged. Excellent products.
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Posted 2 years ago
Used for 3days and is a mild sensation, but hopefully cures lip sore problems
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Posted 2 years ago
I am afraid the product made my eyelid redness and soreness very much worse. I wish I could have a refund
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Posted 2 years ago
Great product and quick delivery!
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Posted 2 years ago
I suffer from Blethrytis which make my eyes very troublesome at times. Hydrosil Eye Gel is the only thing that puts a stop to this which means l always make sure l have a supply in and keep a tube with me at all times. Skin shop website is easy to navigate which is helpful.
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Posted 2 years ago
Excellent products , that really work , and not expensive 👍💕
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Posted 2 years ago
Excellent company. The product I bought just does what the the Skin Shop says it will, and it does. I feel a lot better using it. I will certainly recommend the company and their products. Give them a go and see for yourself........
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Posted 2 years ago
Have been using the dry eye gel for some years and wouldn t be without it..please don t ever stop it!!
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Posted 2 years ago
Skin Shop is rated 4.8 based on 7,109 reviews