Skin Shop Reviews

Name: Skin Shop
Address: Unit 7, Hampshire
Rating: 4.77

4.8 Rating 7,361 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 7,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Skin Shop 5 star review on 2nd July 2026

Diana Norris

Skin Shop 5 star review on 31st May 2026

Sally Mackenzie

Skin Shop 5 star review on 21st March 2026

Clare

Skin Shop 5 star review on 9th March 2026

Sally

Anonymous

Anonymous // 01/01/2019

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“The web site is easy to order and the products arrive within 48 hours.”

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Posted 1 year ago

“Always delivers on time. Thankyou”

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Posted 1 year ago

“Informative website - great products and excellent delivery service - thank you.”

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Posted 1 year ago

“Efficient and very quick delivery”

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Posted 1 year ago

“Quality products at affordable prices which help my skin stay hydrated and less red. Good service and prompt delivery.”

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Posted 1 year ago

“Love their skin products, been using them for years. Easy to order and quick delivery”

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Posted 1 year ago

“I have been using these products for about a fortnight now. I was impressed with the information provided before they arrived re how to use etc. I suffer from cracked lips and cold sores when stressed and usually when travelling due to air conditioning etc. I recently had a very stubborn outbreak after a work trip and after using these products for a couple of weeks, things are looking much better. I like how the lip balm can be used regularly and it feels very moisturising and protective. I was concerned as I don't like liquorice but there is no taste. The gel is fabulous to use when a cold sore is starting and I do like the 2-pronged approach. I am away for a big 2-week long work event in September so that will be the real test! But I am certainly more hopeful using these products! Many thanks. Jo.”

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Posted 1 year ago

“Fast delivery service”

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Posted 1 year ago

“Fab service as always - always minimal packaging and swift delivery”

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Posted 1 year ago

“Skin shop is a really good company. Their prices are reasonable and delivery was very quick. I would highly recommend this company.”

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Posted 1 year ago

“I bought turmeric and donkey milk salve and after 3-4 applications my skin feels much improved.”

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Posted 1 year ago

“Very fast service and easy to use.”

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Posted 1 year ago

“I love the products they are just what my skin needed, but very disappointed that my recent order hasn't arrived yet, it was ordered on 4th of may it is now 13th, still no sign of it and no contact from Royal Mail!😖😖”

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Posted 1 year ago

“I use the roseaca products and find them effective.”

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Posted 1 year ago

“No problems. Easy to order items online. Delivery was pretty quick. I didn't find anywhere on my order form though to get the 10% off my first order, so I lost out.”

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Posted 1 year ago

“Skin Shop has been amazing when answering my many questions regarding their products. Their team is very knowledgeable and helpful, replying very quickly and always going above and beyond to deliver excellent customer service!”

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Posted 1 year ago

“Although I have not tried the products ordered, this review is in relation to customer service. The first order was delivered by DPD in an empty envelope. I have emailed the shop and received immediate support and replacement order, with no further hassle on my side. Very pleased with the service!”

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Posted 1 year ago

“Great service and speedy delivery.”

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Posted 1 year ago

“Always a prompt delivery. Very impressed”

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Posted 1 year ago

“Very good website with lots of useful information, which makes choosing the right product easy.”

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Posted 1 year ago

Skin Shop is rated 4.8 based on 7,361 reviews