Skin Shop Reviews

Name: Skin Shop
Address: Unit 7, Hampshire
Rating: 4.77

4.8 Rating 7,235 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 7,235 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Skin Shop 5 star review on 2nd July 2026

Diana Norris

Skin Shop 5 star review on 31st May 2026

Sally Mackenzie

Skin Shop 5 star review on 21st March 2026

Clare

Skin Shop 5 star review on 9th March 2026

Sally

Anonymous

Anonymous // 01/01/2019

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“I still struggle with redeeming my points. It is a very complicated system. I use Kalme products and was offered 20% off my order if I purchased more than £50 worth which I did and it was not possible to add the discount I emailed my discontent and requested a contact from customer services Nothing has happened and am not happy about this If only I could buy Kalme products elsewhere but unfortunately for me they are only sold through The Skin Shop”

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Posted 2 years ago

“Got another order of my Kalme & clarol skin care for my rosacea & acme. This will last approx another 4-6 months. My skin is so smooth, I love it. My skin is definitely much more healthy. One of my products was used, but I was sent a replacement and received it within 48 hours, cluster service is always fab.”

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Posted 2 years ago

“Product seems to be good quality. Too early to evaluate produces but looks promising.”

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Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

“Skin Shop are great and always send items very promptly! I have had the odd question and the team have been unbelievably helpful and kind - excellent customer service!”

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Posted 2 years ago

“Easy to order & fast service”

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Posted 2 years ago

“Brilliant products, great quality and service. Prompt delivery.”

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Posted 2 years ago

“Speedy delivery, very pleased with my purchase”

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Posted 2 years ago

“Fantastic Service , much quicker delivery than I expected . Loved the cool Jiffy bag that my stuff arrived in. As a skincare obsessive I’ve used so many different products over the years. I am in perimenopause which has provided me with lots of skin problems one being spots (never had any before ) and the other extreme dryness and some eczema on my face and around my eyes . It’s an absolute pain and it makes me look 20 years older. Using the eye gel along with some gel tears inside my eyes has been really good and the concealer albeit quite light I really like . It works a bit like YSLs radiant touch tbh ! Really impressed a great product range . Well done 👍”

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Posted 2 years ago

“Used this cream for years it really helps my roceasa .”

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Posted 2 years ago

“Soothing and restoring, the only night cream for my sensitive skin!”

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Posted 2 years ago

“I strongly recommend. Good friendly, efficient company. only one hitch in four years but it was rectified fairly and promptly. Thanks Skinshop.”

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Posted 2 years ago

“I have suffered with red, puffy, itchy and sore upper eyelids for several years, especially since menopause. Dry skin eye gel is wonderful! At first my eyes were more painful as the medication penetrated broken skin. But after an hour, the relief was amazing. I will continue to use this daily.”

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Posted 2 years ago

“I have been using Kalme products for many years now as nothing else works for my roacea it really keeps it at bay I use the night serum too when my skin feels very dry”

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Posted 2 years ago

“I do not know where I would be without KALME. Amazing products!”

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Posted 2 years ago

“Always a good prompt service.”

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Posted 2 years ago

“I have used Day Defence and Night Repair for almost a year now. Both are worthy of a 5 star review”

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Posted 2 years ago

“Excellent service and quick delivery”

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Posted 2 years ago

“I have been using the Kalme cleanser for years now. It suits my sensitive rosacea prone skin. Skin Shop offers products at very competitive prices & quick delivery.”

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Posted 2 years ago

“Have used your products for a number of years nowalways with good results at keeping my hair and skin clear”

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Posted 2 years ago

Skin Shop is rated 4.8 based on 7,235 reviews