Skin Shop Reviews

Name: Skin Shop
Address: Unit 7, Hampshire
Rating: 4.77

4.8 Rating 7,087 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 7,087 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Skin Shop 5 star review on 21st March 2026

Clare

Skin Shop 5 star review on 9th March 2026

Sally

Skin Shop 5 star review on 22nd February 2026

Anonymous

Skin Shop 5 star review on 8th October 2025

Sally

Anonymous

Anonymous // 01/01/2019

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“I have been ordering from skin shop since 2017 and when an order came last week and damaged of 3 tubes or celafen thats exactly what they replaced.after not being able to raise a ticket on the website I had to go through a phone line and use the ordering line and a great guy dale raised the ticket for me . An email arrived stating they are sending 3 tubes of Celafen and when I replied to the email stating what happend to good will gesture as this was £80.00 worth of order . I have yet to receive a reply. Loyalty means absolutely nothing now where it used to count . Very disappointed this took me 5 minutes to answer this email sent to me for there survey why doesn't it cut both ways .”

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Posted 1 year ago

“There is something different, and special about the products from Skin Shop. They are simple, but really feel (and look) like they make a positive difference to my skin. I especially like the TeQ serum and previously I've used the kalme undercoat cream and it really helps to desensitise my skin. I have the Oregon cream on my elbows and I think it helps to soften the skin.”

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Posted 1 year ago

“Amaing prduct for dry and irrating eyes, i have tried alot of products but this beats all of them hands down.”

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Posted 1 year ago

“Quite expensive delivery”

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Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

“Always fast delivery and every item ordered works well for me.”

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Posted 1 year ago

“Quick delivery!”

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Posted 1 year ago

“Excellent product, really does help a little with my all over body pain. Very quick delivery times. Will buy again.”

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Posted 1 year ago

“Excellent products - really helped to calm my skin after allergic reactions and redness.”

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Posted 1 year ago

“Recommended the lip duo by a friend who also suffers from cold sores - I’ve already started using the lip balm and love it ! It’s totally different to the harsher petroleum jelly lip balms , it’s a game changer - totally addicted to using it and really hydrates my lips”

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Posted 1 year ago

“Good service. The butter and milk salve is helping my dry elbows and eczema on my leg . I have used 3tubes and a 4th awaits. Hoping the eczema has cleared by the end of the 4th but worried I am most at a sticking point.”

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Posted 1 year ago

“I've been ordering the kalme products from skin shop for years. Site is easy to use and I love the products”

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Posted 1 year ago

“Always great service.Thank you”

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Posted 1 year ago

“What a find! I'm in the United States but had no problems with ordering and receiving my order! It was so fast.”

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Posted 1 year ago

“Great service. Easy to shop. Kept updated on shipment.”

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Posted 1 year ago

“I’ve been using the Kalme range for about 3 years and it’s so gentle, really helps keep my rosacea in check. The sunscreen is particularly great.”

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Posted 1 year ago

“Love the products and they really do work. Great loyalty scheme too, can save money using the points. Always buy my skincare from Skin Shop, quick delivery too.”

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Posted 1 year ago

“I have returned a pack of 5 items, and waiting for you confirm reciept of same, + refund. regards Barry Smith. po77qb.”

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Posted 1 year ago

“At the moment all the products I’ve used for dry skin this is definitely top of the list my son recommended this as he uses it as well so at the moment I’m very happy 10/10”

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Posted 1 year ago

“Excellent product mu wife loves it when her skin flares up this calms it down”

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Posted 1 year ago

Skin Shop is rated 4.8 based on 7,087 reviews