Skin Shop Reviews

Name: Skin Shop
Address: Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Hampshire
Rating: 4.77

4.8 Rating 6,380 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,380 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

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“Efficient service. Good information about use of product, full refund if allergic to product . Easing joint pain already so pleased”

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Posted 10 months ago

“I use the Kalme range of products as they do not aggrevate my rosacea.”

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Posted 10 months ago

“Great cleanser, good price and quick delivery”

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Posted 10 months ago

“Very difficult to contact. Discovered that the bones to my knee are touching each other and the Actimas product is no help. However that would seem not to be a good enough reason to return the tubes I purchased.”

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Posted 10 months ago

“Very good product and good price. Very quick delivery. Will order from again”

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Posted 10 months ago

“You order it and within 48 hours I receive it.”

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Posted 10 months ago

“Will purchase again from the Skinshop.”

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Posted 10 months ago

“ACTIMAS CELAFEN CREAM and ACTIMAS B&C JOINT RUB. I suffer with Fibromyalgia and use both of these Products to help alleviate and soothe the wide and varied pain. AMAZING!! They help enormously both physically and in turn mentally too as they give such great relief. My husband suffers with Osteoarthritis in his knees, now uses the B & C Joint Rub and finds it has been a great comfort and help to him in relieving his pain.”

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Posted 10 months ago

“Just got the cream this week so have not really had time to review. However, I seem to get relief a while after application. Have to rely on my Husband to apply as my problems on my back so far so good”

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Posted 10 months ago

“Brought this cream as I saw an article saying how good it was for people who suffer from knee pain (people awaiting knee surgery) my husband has been using Volterole on his knee and I thought we could try this cream as it is more natural. We will await the results, so far working well.”

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Posted 10 months ago

“I’m very weary of using new products but this one is a 10/10 love it and it’s taken away this one red spot I have on my cheek from pregnancy in a couple days I def recommend this product for redness”

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Posted 10 months ago

“Great products.”

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Posted 10 months ago

“This Undercoat cream is great at helping my very sensitive, rosacea and eczema prone skin. I use it every day underneath moisturiser/SPF. It is very soothing and I would hate to be without it now.”

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Posted 10 months ago

“Skin Shop brings excellent products to the market at affordable prices.”

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Posted 10 months ago

“Product arrived on time however not sure if this shampoo is for me as slight irritation when I use it.”

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Posted 10 months ago

“I have dry skin and am pleased to have found beauty products that don’t irritate me.”

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Posted 10 months ago

“Flawless for the Sensitive/Dry Eyes”

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Posted 10 months ago

“So glad I discovered Skin Shop and the excellent service and products they provide. I have used products in the Oregon range (serum, anti plaque conditioner and shampoo) very successfully for my scalp psoriasis - nothing else has worked other than these products. Also the In2mate products of wash, moisturiser and lubricant are brilliant. My go-to moisturiser is the Kalme undercoat which I use every day and it is so light and soothing for my sensitive skin and has definitely calmed the redness in my skin which I'm prone to. It's so good to see that Skin Shop is continuing to research and develop new products which are effective, made in England and not tested on animals.”

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Posted 10 months ago

“Always good service, great products. I had a problem with one of the shampoos having leaked during dispatch. I contacted Skin Shop and submitted a photo and was sent a replacement straight away. Thank you”

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Posted 11 months ago

“Excellent creams and quick delivery”

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Posted 11 months ago

Skin Shop is rated 4.8 based on 6,380 reviews