Skin Shop Reviews

Name: Skin Shop
Address: Unit 7, Hampshire
Rating: 4.77

4.8 Rating 7,087 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 7,087 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Skin Shop 5 star review on 21st March 2026

Clare

Skin Shop 5 star review on 9th March 2026

Sally

Skin Shop 5 star review on 22nd February 2026

Anonymous

Skin Shop 5 star review on 8th October 2025

Sally

Anonymous

Anonymous // 01/01/2019

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“So happy to have come across Skin Shop. Great products great service.”

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Posted 1 year ago

“Good website and easy ordering process with prompt delivery by Royal Mail.”

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Posted 1 year ago

“Good products, fast delivery .”

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Posted 1 year ago

“Skin heroes!”

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Posted 1 year ago

“I have been using Skin Shop products for many years - particularly Celafen - and have always been pleased with the products, the packaging and the delivery time.”

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Posted 1 year ago

“Love the cream it seems to be helping so far but disappointed that the whole to of the container has split and cream is oozing out! So I am losing a lot of contents.”

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Posted 1 year ago

“Great products and fast delivery”

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Posted 1 year ago

“Good service and fairly quick delivery. Good range of products.”

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Posted 1 year ago

“I love skin shop. I regularly buy from them. I love the kalme products. Never have a problem with ordering. I recommend.”

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Posted 1 year ago

“Disappointing. 3 tubes sent loose in a padded bag. The tubes don't have foil hygiene caps on. Clearly somewhere the bag has been roughly handled & a tube has opened (no obvious air leaks, splits or holes in the tubes) & gunked its contents all over the bag & other tubes. The bag glue has come unstuck & arrived at mine fully opened with personal hygiene products spilling out, but hey ho. Emailed customer services who came across as a bit attitude-y & trying to do as little as possible to fix the issue. At heart, it's down to cheapskate packaging on their part & they surely know it. Not impressed & won't be rushing to use them again, that's for sure.”

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Posted 1 year ago

“Fast delivery and products works wonders on my skin.”

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Posted 1 year ago

“The website is easy to navigate and the product was delieverd fast.”

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Posted 1 year ago

“Very efficient. Thank you”

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Posted 1 year ago

“I don’t want to jinx it but the Kalme line from Skin Shop is literally a life saver for my rosacea. So far they are the only ones that actually help with my acne rosacea - the redness is reduced and papules and pustules are under control which is something that prescription creams didn’t do. Highly recommend if you suffer from the above as well. Amazing products!!!”

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Posted 1 year ago

“This product is great! I have eczema on my eyelids that I have struggled to get rid of! This product is lovely, it doesn't sting or burn and has really helps clear my eyelids.”

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Posted 1 year ago

“I’ve ordered twice now from you. I have rosacea your chameleon concealer is the best I’ve ever used and I’ve tried lots in the past I’ve recommended it to other people . Thanks it’s improved my confidence I even go out without make up on now just use the concealer every day .”

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Posted 1 year ago

“Great product, always delivers outstanding results”

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Posted 1 year ago

“Order was processed very quickly and well packaged. The only problem was a loose cap on the bottle that allowed a small amount of liquid to escape.”

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Posted 1 year ago

“Ordering items on the website is very easy, and making the payment online is straightforward. Description of each item is good. I would like to see further information about how to use each thing. For instance, how long after applying the serum should you wait before applying any other skin treatment or moisturizer/foundation?”

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Posted 1 year ago

“Excellent website! Excellent products ! I am a loyal customer for many years.”

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Posted 1 year ago

Skin Shop is rated 4.8 based on 7,087 reviews