Skin Shop Reviews

Name: Skin Shop
Address: Unit 7, Hampshire
Rating: 4.77

4.8 Rating 7,109 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 7,109 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Skin Shop 5 star review on 21st March 2026

Clare

Skin Shop 5 star review on 9th March 2026

Sally

Skin Shop 5 star review on 22nd February 2026

Anonymous

Skin Shop 5 star review on 8th October 2025

Sally

Anonymous

Anonymous // 01/01/2019

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“My partner has had terrible eye soreness and asked me to buy some hydrosil eye gel, which she had read might help her condition. Skin Shop was the only retailer that I could find on the web. Bought the eye card duo pack which arrived in good time and is working well on the side eyes.”

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Posted 2 years ago

“I am delighted with everything I have ordered from Skin Shop. The service is excellent and the products are high quality and do what they say on their tin. I will be a regular customer.”

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Posted 2 years ago

“The lovely people at Skin Shop went above and beyond with their customer service. A real pleasure to deal with… I’m looking forward to trying out my new eye gel..”

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Posted 2 years ago

“Fast delivery, bulk discounts and a great reward programme. Very pleased!”

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Posted 2 years ago

“I received my order very promptly excellent service.”

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Posted 2 years ago

“I had developed sore, flaky, itchy, over-sensitive skin around my eyes and all of my normal face/eye creams were not helping, and in fact were inflamming my skin further. I researched my symptoms (I am in my early 50s) and found I was not alone in experiencing this, and recommendation was given for Hydrosil. Within a couple of days of using the product, the skin around my eyes, was massively soothed, though still a little dry. I have found that using this product first as a base, and letting it soak in, then applying my normal eye cream for extra hydration works really well for me. I'm delighted to have found something to break the cycle of sore, cracked skin and have no hesitation in recommending it.”

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Posted 2 years ago

“Very quick delivery. Love the product and it works amazingly to prevent an outbreak.”

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Posted 2 years ago

“Amazing cream it’s worked wonders I will be ordering more”

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Posted 2 years ago

“Been using for years ,no complaints will certainly continue using first class quick receipt of order”

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Posted 2 years ago

“Fantastic best treatment for cold sores ever”

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Posted 2 years ago

“Great company. My items arrived quickly. Very happy. Will definitely buy more in the future.”

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Posted 2 years ago

“I discovered SkinShop and their Kalme range during lockdown as my skin decided to become more sensitive than before to skin products. I read the reviews and thought I would try it as nothing else was working on my 50+ skin. I was surprised at the speed of response especially as it was the first lockdown. I immediately began to use the Kalme products when they arrived. Skinshop have consistently looked after my orders with their prompt delivery of my orders and their responses to any queries I had. I am delighted with their service. I enjoy their loyalty scheme too.”

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Posted 2 years ago

“Excellent customer service. Item received quickly over the Christmas period. Thank you 😊”

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Posted 2 years ago

“Very prompt delivery after ordering despite there being a Bank Holiday”

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Posted 2 years ago

“Excellent, can't fault this website.”

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Posted 2 years ago

“Good products and I like the rewards scheme.”

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Posted 2 years ago

“My daughter has been suffering with a severe rash around her eyes which docs kept giving steroids which is not good so I did some research and found this product and seeing all the great reviews I had to try it. Shipping was crazy fast especially during the holiday. I never expected to get that fast and now waiting to see how well this works or if it helps. I’ll send a review once she starts using it.”

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Posted 2 years ago

“After browsing I came across this site & was impressed by their products. I placed an order for a couple of items that I’ve not yet used but happy to review when I have. The service, communication and delivery was excellent.”

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Posted 2 years ago

“I very quick service”

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Posted 2 years ago

“I use this a lot - very gentle on my face and good at removing make up.”

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Posted 2 years ago

Skin Shop is rated 4.8 based on 7,109 reviews