Skin Shop Reviews

Name: Skin Shop
Address: Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Hampshire
Rating: 4.77

4.8 Rating 6,379 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,379 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

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“I’m sure this won’t be published as I’ve already been on Google reviews and you only post the good ones. Awful customer service, products have irritated my skin rather than work. Would no buy anything again due to your service”

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Posted 9 months ago

“I use Skin Shop and the product is top class.”

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Posted 9 months ago

“Very hard to get a little bit out at a time. Had to press down 3 times and on the 3rd way too much came out”

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Posted 9 months ago

“Prompt despatch and affordable prices for high quality products.”

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Posted 9 months ago

“There is good information about each product and it's easy to order. Whenever I spoke to the staff on the phone (in the past) they were friendly and helpful. Quick delivery also.”

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Posted 9 months ago

“Very pleased with results and would recommend”

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Posted 9 months ago

“I came across the site whist browsing for recently diagnosed rosacea creams. Very easy to navigate Postage not quite so quick but ok Cleanser I ordered marvellous Factor 40 cream a bit tacky to apply. All in all god and I will be re ordering thank you.”

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Posted 9 months ago

“Speedy service & very good products”

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Posted 9 months ago

“Have loved the products I’ve ordered so far. Have mainly purchased from the Clarol range since having a spell of perioral dermatitis and they have kept my skin pretty clear! Wouldn’t be without them now.”

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Posted 9 months ago

“Fast and reliable delivery! Reward points accumulated from purchases can be redeemed for discount codes to offset future purchases.”

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Posted 9 months ago

“I recently purchased Hydrosil Turmeric Butter for my skin which has eczema”

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Posted 9 months ago

“Great product. Very speedy delivery”

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Posted 9 months ago

“Great product”

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Posted 9 months ago

“The eye gel has helped with the redness and itchiness around my eyes. I still have some dermatitis issues but I've only used the gel for about a week now. Shipping was quick even though it was international. I am satisfied and will likely purchase more. 😊”

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Posted 9 months ago

“Great cream. Soothes red swollen eczema prone skim due to dry eyes and menopause. Works immediately to calm.”

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Posted 9 months ago

“As I have only had the products a few days, it is really too early to review them. I will do a review when I have had a chance to see how my skin reacts. The delivery was as expected.”

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Posted 9 months ago

“My daughter struggles with eczema flare ups but really likes this cream because it absorbs well compared to some of the thicker/stickier creams which aren’t great when at school. Seems to be keeping her skin calmer. Wish you did tubs!”

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Posted 9 months ago

“The fist time I used this my scalp was so much improved due to psoriasis”

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Posted 9 months ago

“Always sends quickly minimum packaging”

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Posted 9 months ago

“I have been using the Actimas Celafen cream from the Skin shop for my joint and muscle pain (as I have Fibromyalgia), for the past few years now. Without it I would never be able to get to sleep at night or cope with my pain throughout the day, so this cream has been an absolute godsend! I would highly recommend it to everyone, although it is quite costly (£50 when ordering 5 tubes together) but worth every penny in my view. The skin shop service has been exemplary so I would rate them 10/10!!!”

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Posted 9 months ago

Skin Shop is rated 4.8 based on 6,379 reviews