Login
Start Free Trial Are you a business? Click Here

SINNERS ATTIRE Reviews

4.8 Rating 7,126 Reviews
95 %
of reviewers recommend SINNERS ATTIRE
4.8
Based on 7,126 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read SINNERS ATTIRE Reviews

About SINNERS ATTIRE:

Est. 2014 Sinners Attire is one of the leading UK Streetwear brands

Visit Website

Write Your review

Size was all wrong I ordered a large but got a small
Helpful Report
Stain on one sleeve of new top purchased
Helpful Report
The material and sizing is not what I was expecting.. Fairly disappointed to be honest, I'm not sure I'll be returning as a customer
Helpful Report
Hi Joseph, apologies for any issues you've had with any of our items, we have a size guide on the website to help the customer choose the best fit for themselves and also the fabric contents for each product are noted in the product descriptions. hope this helps, any further problems please drop us an email at sales@sinnersattire.com Kind Regards Bec
The coat arrived quickly.unfortunately my son didn't want it.
Helpful Report
They have me a tshirt with an issue.
Helpful Report
Still haven't received my parcel. Delivery times were when I was at work. Can it be re arranged for an afternoon delivery?
Helpful Report
Hi Daniel, if you log onto the couriers tracking page you can select to change the delivery preferences and have this redelivered, left with a neighbour or left in a safe location if you need any further help please contact sales@sinnersattire.com Kind Regards Bec
I don't received my order
Helpful Report
I haven’t received a tracking number for my order it’s been a week and haven’t received anything
Helpful Report
Love your stuff. But your description of the shorts I purchased was wrong. On your site it says they have zippered side pockets. They have no zippers. Love the shorts otherwise. But would not have bought if I’d known there were no zippers.
Helpful Report
Two of the five pants that I bought, when they arrived, they were not like in the photo, that makes me very upset, for the rest I love the pants but that I will keep in mind.
Helpful Report
The jacket I got is too small , I’m normally a size medium to large . But I got a large puffer and it fits small
Helpful Report
Hi, I emailed Sinners Attire concerning the black checkered sweatpants. I asked about sizes, and what size would fit my leg (I'm a 32/34). I got no reply after 48 hours of waiting. So I purchased the pants at a size L. The delivery came quickly, but when I tried on the order, they were way too small. The pants themselves seemed good quality (minus the checkers being uneven on both sides, however, this is what it was advertised as, so I cannot complain about that), they were way too short on the leg. When I tried returning the product, the post office charged a few pounds to return. I checked on the website, and it does say that the customer must pay for returns. Whilst I was warned of this, I am still unhappy with this component of the purchase, especially when other competing brands are offering free returns. Overall, I'm a big fan of the products you sell, but believe there is some room for improvement in the customer service department, in that all emails are replied to within 48hours, and returning products are free for the customer. Regards, Seth
Helpful Report
Hi Seth, apologies for any issues you’ve had emailing us, if you need help quickly we also have a live chat feature on the website where you can speak to customers services directly. With regards to the joggers these are advertised and cropped joggers so they are meant to be shorter and higher up the ankle. We are right in the middle of intergrating a load of new systems from quicker international orders right down to a new easy free returns system, so this will be a lot simpler in the future. Kind Regards Bec
Ordered 2 pairs of jeans, same size but have complete different fit.
Helpful Report
The product didnt arrice at time. I dont get It .
Helpful Report
porque he cogido la talla incorrecta y no he podido probarlos
Helpful Report
Hi Oscar, if you have ordered the wrong size you can send this back for exchange no problems we accept returns and exchanges, please fill your returns form in and send this back to us. Alternatively if you do not have the form please follow the link below https://sinnersattire.com/pages/returns Kind Regards Bec
Ok
Helpful Report
My purchased arrived fast, unfortunately It was too big, your clothes seem to be on the big size. I returned the shirt right away but I'm still waiting for my refund! It's been near a month, not nice! Many thanks for your assistance Oscar
Helpful Report
Hi Oscar, apologies for any issues you may have received, with regards to the sizing we do provide a full size guide online for all products this would include both the chest size and length of each item. please can you email your return tracking number to sales@sinnersattire.com and we can look into this a little further for you, we do advise 7-14 days during busy periods to process returns this would start from the day your return would have arrived back with us Kind Regards Becki
Having looked at the other negative reviews I find myself in the same unfortunate position. my order was placed on the 20th of October where I ordered two windcheater jackets both in extra small size. I had a random text message on the 29th saying one of my orders has been refunded. Having spoke to someone online they stated that my jacket was out of stock so that was the means for the refund. I asked them as to why after 9 days I heard nothing about my order being sent or anything, they said: There has been an issue with stock/moving warehouse and apologize. To then ask when my other jacket from the same order will be sent and with me, they said on the 30th of October it will be processed/sent........ Both jackets were in stock when I ordered. If there was a problem with moving warehouse or stock issues they should keep customers in the loop better instead of randomly wondering what is going on! Not very professional. To be honest from a company I would expect more of an apology and maybe an extra discount or means for the fault on their part.
Helpful Report
Hi Marcus, apologies we've literally moved warehouse again this week to a brand new facility which will allow us to send orders out for next day delivery up until 8pm-10pm at night. Unfortunately during the move from one warehouse to the other we've found slight stock discrepancies which happen over time due to things link human error, returns, exchanges, faulties e.t.c this is something nobody will get 100% correct when dealing with 1000's of items per day in and out of the warehouses. The stock errors are normally only highlighted after a stock count or when we get down to the very last few items of that style for example our system maybe showing 2 in stock but it may actually be sold out which is what has happened here sorry. Once we had found this out we've refunded the missing item immediately and dispatched the order. Sorry for any inconvenience this may have caused and please feel free to use SIN10 for 10% OFF any future orders Kind Regards Becki
Emailed you regarding some shorts I wanted to know if they was coming back in stock and never received a reply
Helpful Report
I ordered over a week ago and still not delivery or tracking number
Helpful Report
Hi Amanda, the tracking information is showing this was delivered 6 days ago on the 17th https://www.royalmail.com/track-your-item#/tracking-results/LB895099340GB Any further problems please contact sales@sinnersattire.com
SINNERS ATTIRE is rated 4.8 based on 7,126 reviews