SimplySeed Reviews

Name: SimplySeed
Address: Fairholme Farm, Moor Lane, Gotham, Nottinghamshire
Rating: 4.88

4.9 Rating 6,346 Reviews

99 %

of reviewers recommend SimplySeed

Company Reviews

Metrics

Info

4.9

Based on 6,346 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

SimplySeed 5 star review on 24th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Overall Dissapointed , I ordered two different varieties of Tomato seeds, I was sent 2 packets of the same seeds.”

Helpful Report

Posted 4 months ago

“Bought £60+ worth of seeds before Christmas. They didn’t come until the middle of January and only when I chased them. I had paid a lot for postage so really frustrating. Meant I didn’t have them ready for the Christmas or birthday present they were intended for. Contacted the company twice after delivery to complain about this but heard nothing back.”

Helpful Report

Posted 6 months ago

“Product looks good, delivery was prompt, and I planted as instructed and my tomatos are budding well. But the cuecumbers failed to ignite, zero, so a polte e mail to simply seeds to enquire, sadly nil response. A while later another e mai from me to ask for a response, and again nil response. Ok the issue was not one of a refund as the sums were far too small to be bothered with, but advice and in that area Simply Seeds are deficient so for me I wouldl be chary about buying further products. Its called customer care”

Helpful Report

Posted 1 year ago

“Great service but found very few seeds in packets, so a bit dissapointed.”

Helpful Report

Posted 1 year ago

“Sorry but the garlic blubs I received were on the small size . I know you sent me two of each saying that the garlic were small but I couldn't use the inner bulbs as they we're far too small. It would have been nice to be contacted if I wanted to pursue with the order or not . Order number SS180456.”

Helpful Report

Posted 1 year ago

“Sent the wrong seeds, emailed to say wrong seeds had been delivered, could they send the correct ones. 3 further emails were sent, but nothing heard. 4 times I tried to reply to the customer survey feedback, refused to send (a common problem with them if you search online). I tried to ring them, no luck with the phone number. It was only after further searching that I found a different phone number and left a message. Several days later they emailed to say they had just picked up the message and would send the seeds out, which did then arrive, I had already sourced the seeds from an alternate supplier. I've used them for several years and they have been good. This experience has put me off using them in the future.”

Helpful Report

Posted 3 years ago

“I won a voucher for this site from a partner of mine. Although the website was easy to use, the selection was rather limited and several items I wanted remained out of stock for months. When the seeds did arrive (a few days later) the packets were own branded and rather dull with no pictures of the plants or seed tray labels - they provided a standard amount of contents which have been slow to germinate. I've received unexciting social media ever since.”

Helpful Report

Posted 3 years ago

“I ordered Brandy Boy and carrot purple sun. When my parcels arrived the carrot packet was empty and the bottom of the packet had been opened. It was completely empty. I checked if the contents fell in to the large letter it arrived in and there was nothing. The brandy boy tomatoes were fine. I decided to contact customer service and I spent DAYS having to submit forms and no one ever gets back to me. The number provided on the website doesn’t work. I wouldn’t recommend this site to anyone. I went and bought carrot seeds from someone else instead. What a waste of money and time this was!! Thoroughly disappointed and dissatisfied with their customer care. -F”

Helpful Report

Posted 4 years ago

“Although good value at face, with only 10 seeds in a packet, there is obviously a risk of NONE GERMINATION, I won't be buying from you in the future, as although Seeds were set in tested and reliable propagators, many haven't germinated and now it is too late to replant. Les Abbs C.Eng. FIMME.”

Helpful Report

Posted 4 years ago

“Only 8 of the seeds struck out of the whole packet. I am 84 years old and have been a keen gardener for over 60 so I know how to grow plants - my greenhouse is packed solid . I shan’t be buying old seed again.”

Helpful Report

Posted 4 years ago

“Seed potatoes are of poor quality”

Helpful Report

Posted 4 years ago

“Have not received my order.”

Helpful Report

Posted 4 years ago

“I received my order and 9 items were short . Ive emailed 3 times to query and as yet no reply.Im disappointed as last year I was very satisfied with the products and service.Im still waiting a reply”

Helpful Report

Posted 4 years ago

“Made a mistake and double ordered then Simply Seed sent onion sets instead of seed. After several attempts to resolve this got no response so had to give excess away. Very poor service!”

Helpful Report

Posted 4 years ago

“Seeds arrived today very disappointed see through poly bags no instructions bag seals broken”

Helpful Report

Posted 4 years ago

“Ordered two types of garlic and some seed. Had to order twice, once for onions and once for garlic, so it costs me twice the postage. I received two white bulbs of garlic, while one should have been purple. I contacted The company once by email, once by form on their website and I tried to leave a phone message. Message box was full, no reply has been given on my emails, so I have planted the white bulb that should have been purple. The website says they are very busy, but I won’t order again from them if they don’t have the decency to answer their mail.”

Helpful Report

Posted 4 years ago

“Pity so many seeds are unavailable”

Helpful Report

Posted 4 years ago

“After good service previously from SimplySeed, I was on this occasion disappointed on two counts: firstly the packet content was incomplete by one third, i.e. 10 seeds, not 15 and secondly, I still await reply from SimplySeed, having emailed a complaint on May 25th.”

Helpful Report

Posted 5 years ago

“Delivery was very quick, but unfortunately only half the order was delivered. Minimal response after several emails requesting an update on when the remaining items will be delivered.”

Helpful Report

Posted 5 years ago

“I have used SimplySeed successfully for several years. This year, however, two varieties of vegetable seeds failed to germinate. I had no problems with other seeds from the same order, I am very disappointed that SimplySeed has not even had the 'Simple' courtesy responded to my enquiries.”

Helpful Report

Posted 5 years ago

SimplySeed is rated 4.9 based on 6,346 reviews