SimplySeed Reviews

Name: SimplySeed
Address: Fairholme Farm, Moor Lane, Gotham, Nottinghamshire
Rating: 4.88

4.9 Rating 6,968 Reviews

99 %

of reviewers recommend SimplySeed

Company Reviews

Metrics

Info

4.9

Based on 6,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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SimplySeed 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

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English

“I ordered lettuce seeds and they sent me cucumber seeds instead. I tried to contact customer services but received no reply.”

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Posted 1 month ago

“keep away: they spam you and don't give an unsubscribe link”

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Posted 4 months ago

“One packet out of 3 came up waste off time”

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Posted 4 months ago

“I cancelled theorder but still delivered. Sent three emails. Company does not answer emails. No phone number. From my experience I would never purchase from them again. If I could give no stars I would.”

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Posted 9 months ago

“Items were not delivered, the delivery photo was checked and delivery company contacted with no luck. Simply seeds have no telephone number, i completed the online support form a total of 3 times with No response. I'm sure when things are delivered to the correct address the service is great, it seem when you need to talk with someone or somthing goes wrong the processes let them down.”

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Posted 10 months ago

“I placed an order for vegetables seeds on the 21st of July for £14.72. I was charged twice for this amount by Simply but only received the one order. But I have been unable to get Simply Seeds to reimburse me for the extra debit. So not happy.”

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Posted 11 months ago

“Unhelpful in the event of a problem. Phones not answered. Email replies, if they come, are curt to the point of rudeness. Significant amount of money wasted.”

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Posted 1 year ago

“3 packs of tomato seeds stated average of 10 seeds per pack - there was 10 seeds between all 3! Shocking rip-off”

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Posted 1 year ago

“Very poor delivery service, no satisfactory response from customer services, only suggesting that we should chase up the delivery company that they engaged. Therefore we will not use Simply Seed again.”

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Posted 1 year ago

“Won’t use this company again. Debited my credit card twice and are now not answering my emails. Case been placed in the hands of my credit card company”

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Posted 1 year ago

“This is the worse ever customer service department that I have ever dealt with contacted them 24 days ago and just got a reply about my lost seed order today 14/02/2025. They should rename them selves simply don’t care”

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Posted 1 year ago

“Certainly wouldn't use them again. My order hadn't arrived and I emailed to ask when I could expect it. I got an extremely rude response telling me that it wouldn't be dispatched until a certain date, a week after my email. At no point during the checkout process did it state that information, and if it had I wouldn't have ordered the seeds. Some customer service training for whoever monitors your emails is probably wise before you lose more customers.”

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Posted 1 year ago

“Some of the shallots I ordered were mouldy and customer services didn't care. Not impressed. Order SS215525”

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Posted 1 year ago

“This site sells seeds that are no good and not fit for purpose. Out of six sets I have sown four as directed, none have germinated. Can't be bothered with the dahlia seeds, will try the green beans but bet they are the same. Have tried to contact them numerously but nothing, Nada, comes back from them. Do not use this company”

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Posted 2 years ago

“Bought £15 of seeds. Contacted simply seeds about the seeds are NO GOOD, only a few have germinated, example only three out of a packet, others only 5. These are not good stats. I HAVE HAD NO REPLY FROM THEM, USLESS CUSTOMER SERVICE NON EXSISTENCE. AVOID STICK TO LOCAL SHOPS, BETTER SEEDS A THIRD OF THE PRICE. LEARNT MY LESSON. COLIN LEADER.. LEICESTER.”

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Posted 3 years ago

“I ordered seeds and vermiculite from this company and, probably due to royal mail strikes, haven't recieved my order. Their order confirmation email stated that they would email again once despatched but that didn't happen. I have since had an email stating that I should have received my order but have not. I have tried contacting the company twice and have had absolutely no response. I had ordered from them prior to my latest order and had no problems so I've no idea why they are not communicating???”

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Posted 3 years ago

Hi, Your order was sent on the 8/12/2022. Can you please contact us on the customer service email help@simplyseed.co.uk and we will get it sorted for you.

Posted 3 years ago

“I give up with this appalling company. Ordered two packets of seeds, only one in the packet, emailed twice without reply, phoned and couldn’t get an answer. They now email me wanting a review, well here it is, AVOID THESE IDIOTS AT ALL COSTS.”

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Posted 3 years ago

“None of the seeds have grown into plants. I will use you again”

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Posted 4 years ago

“Sent the wrong seeds out. Tried to contact the company via email, nothing heard. They then sent an electronic satisfaction survey out, doesn't send. Tried to ring them, no phone number on their site. Googled the Simply Seeds, got a phone number, tried that, "Not currently connected". Worst company I have ever had the misfortune to deal with. DO NOT USE”

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Posted 4 years ago

“Bought 2 packets of SHIRLEY tomato seeds sorry to say not one seed germinated in my propagator,Ithibk this is no fault of SIMPLY SEED as when I opened the packet I found the seeds did not resemble tomato seed they were minute so I sowed them to see what would come up sadly nothing arrived.”

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Posted 4 years ago

SimplySeed is rated 4.9 based on 6,968 reviews