SimplySeed Reviews

Name: SimplySeed
Address: Fairholme Farm, Moor Lane, Gotham, Nottinghamshire
Rating: 4.88

4.9 Rating 6,257 Reviews

99 %

of reviewers recommend SimplySeed

Company Reviews

Metrics

Info

4.9

Based on 6,257 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

SimplySeed 5 star review on 24th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unhelpful in the event of a problem. Phones not answered. Email replies, if they come, are curt to the point of rudeness. Significant amount of money wasted.”

Helpful Report

Posted 1 week ago

“3 packs of tomato seeds stated average of 10 seeds per pack - there was 10 seeds between all 3! Shocking rip-off”

Helpful Report

Posted 2 weeks ago

“Very poor delivery service, no satisfactory response from customer services, only suggesting that we should chase up the delivery company that they engaged. Therefore we will not use Simply Seed again.”

Helpful Report

Posted 1 month ago

“Won’t use this company again. Debited my credit card twice and are now not answering my emails. Case been placed in the hands of my credit card company”

Helpful Report

Posted 1 month ago

“This is the worse ever customer service department that I have ever dealt with contacted them 24 days ago and just got a reply about my lost seed order today 14/02/2025. They should rename them selves simply don’t care”

Helpful Report

Posted 2 months ago

“Certainly wouldn't use them again. My order hadn't arrived and I emailed to ask when I could expect it. I got an extremely rude response telling me that it wouldn't be dispatched until a certain date, a week after my email. At no point during the checkout process did it state that information, and if it had I wouldn't have ordered the seeds. Some customer service training for whoever monitors your emails is probably wise before you lose more customers.”

Helpful Report

Posted 2 months ago

“Some of the shallots I ordered were mouldy and customer services didn't care. Not impressed. Order SS215525”

Helpful Report

Posted 5 months ago

“This site sells seeds that are no good and not fit for purpose. Out of six sets I have sown four as directed, none have germinated. Can't be bothered with the dahlia seeds, will try the green beans but bet they are the same. Have tried to contact them numerously but nothing, Nada, comes back from them. Do not use this company”

Helpful Report

Posted 1 year ago

“Bought £15 of seeds. Contacted simply seeds about the seeds are NO GOOD, only a few have germinated, example only three out of a packet, others only 5. These are not good stats. I HAVE HAD NO REPLY FROM THEM, USLESS CUSTOMER SERVICE NON EXSISTENCE. AVOID STICK TO LOCAL SHOPS, BETTER SEEDS A THIRD OF THE PRICE. LEARNT MY LESSON. COLIN LEADER.. LEICESTER.”

Helpful Report

Posted 1 year ago

“I ordered seeds and vermiculite from this company and, probably due to royal mail strikes, haven't recieved my order. Their order confirmation email stated that they would email again once despatched but that didn't happen. I have since had an email stating that I should have received my order but have not. I have tried contacting the company twice and have had absolutely no response. I had ordered from them prior to my latest order and had no problems so I've no idea why they are not communicating???”

Helpful Report

Posted 2 years ago

Hi, Your order was sent on the 8/12/2022. Can you please contact us on the customer service email help@simplyseed.co.uk and we will get it sorted for you.

Posted 2 years ago

“I give up with this appalling company. Ordered two packets of seeds, only one in the packet, emailed twice without reply, phoned and couldn’t get an answer. They now email me wanting a review, well here it is, AVOID THESE IDIOTS AT ALL COSTS.”

Helpful Report

Posted 2 years ago

“None of the seeds have grown into plants. I will use you again”

Helpful Report

Posted 2 years ago

“Sent the wrong seeds out. Tried to contact the company via email, nothing heard. They then sent an electronic satisfaction survey out, doesn't send. Tried to ring them, no phone number on their site. Googled the Simply Seeds, got a phone number, tried that, "Not currently connected". Worst company I have ever had the misfortune to deal with. DO NOT USE”

Helpful Report

Posted 2 years ago

“Bought 2 packets of SHIRLEY tomato seeds sorry to say not one seed germinated in my propagator,Ithibk this is no fault of SIMPLY SEED as when I opened the packet I found the seeds did not resemble tomato seed they were minute so I sowed them to see what would come up sadly nothing arrived.”

Helpful Report

Posted 3 years ago

“I ordered a pkt of Romanesque Nevone which said it had 20 seeds when opening the packet , only 5 seeds inside! I have emailed them twice with no response!”

Helpful Report

Posted 3 years ago

“The onion sets you sent me look like they are really good quality, so one star for that. I still would not have my order if I did not contact you after 8 days waiting, and by the way you claim it's next day delivery for 99% of orders, so obviously you forgot about my order, not a good advert for your company. One star.”

Helpful Report

Posted 3 years ago

“I purchased 7 packs of seeds. Out of these 5 packs had less seeds than advertised (there were only on average 10 or 12 seeds in post of the packs and 5 packs were short by 1 or 2 seeds - as a percentage of the amount in the pack, that is very disappointing. In addition (although I still have hope) about 40% of the seeds havent germinated. I contacted their customer service team twice over 10 days but no response. Instead they keep emailing me asking for a review! Be careful what you wish for Simply Seeds!!”

Helpful Report

Posted 4 years ago

“Tried messaging this outfit a few times now to complain about the package been delivered eventually with no seeds in. I've had no response at all only a email asking how they did...Not good”

Helpful Report

Posted 4 years ago

“I'm sorry to give you 1 star because although your delivery was very good, at the moment the seeds i ordered aren't! I planted 12 seeds in a propagator in seedling compost but only 1 was come up, i appreciate that not all seeds will be good but i can only speak about my personal experience, maybe i'll try another batch of the seeds.”

Helpful Report

Posted 4 years ago

“i have not received this order yet and have had no response from simply seeds”

Helpful Report

Posted 4 years ago

SimplySeed is rated 4.9 based on 6,257 reviews