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SimplySeed Reviews

4.9 Rating 6,634 Reviews
99 %
of reviewers recommend SimplySeed
4.9
Based on 6,634 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
Hi I don't seem to be able to find a phone number to contact you . I emailed at the beginning of the week but not heard back . I have germinated the sprout kale seeds I brought from you and have only got 5 seedlings out of 20 is that normal ?
Helpful Report
Posted 9 years ago
Seeds delivered promptly. In the sun gold pack, 10 seeds were promised but only 1 was inside. I have been emailing and calling the company but I have had no response for at least 1 week.
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Posted 9 years ago
Previous seed orders have been fulfilled promptly and with the exception of one had a good yield in germination. The all seasons seed potato selection however was very poor with the Pink Fir Apple being very small and only two showing signs of chitting with three just shrivelling up, likewise the Desiree variety had two potatoes which have failed to chit and on has just rotten. Two contacts through the website have been totally ignored by Simply Seeds and the review via their website pointing out these issues has not been published. Presumably this is how they manage their high ratings on their website. With the potato shipment it would have been beneficial if they had considered the temperature on the potato shipment as they arrived on one of the coldest days of the year, but the lack of response from customer service has to be the biggest issue here. I shall be avoiding in the future.
Helpful Report
Posted 9 years ago
I ordered my seeds and waited for them to be delivered. It is now 2 weeks and I have not got my seeds I sent an e-mail to there customer services 2 days ago and no answer back. I do not know if I will get my seeds so I will have to pay for them again from a different retailer. I WILL NOT USE THESE GUYS AGAIN!!!!!
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Posted 10 years ago
the seeds I received where very short in numbers as I only received 10 seeds in califlowers and 15 in beetroot disappointing
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Posted 10 years ago
most of order was right , one pkt had 6 seeds instead of ten, i emailed company and told them . had no reply , a bit disappointing.
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Posted 10 years ago
My order took at least 10 days to be dispatched (ordered 19th Jan, sent 29th Jan) which I found to be quite long. Unreachable by phone and just a quick apology once contacted by email about the delay. I have never had a problem with SimplySeed before and found them to be a fast and reliable service. Maybe a one off, but it made me think of them differently enough to try other suppliers now.
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Posted 11 years ago
SimplySeed is rated 4.9 based on 6,634 reviews