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SimplySeed Reviews

4.9 Rating 6,972 Reviews
99 %
of reviewers recommend SimplySeed
4.9
Based on 6,972 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
Anonymous
Anonymous  // 01/01/2019
Seeds arrived today very disappointed see through poly bags no instructions bag seals broken
Helpful Report
Posted 5 years ago
Ordered two types of garlic and some seed. Had to order twice, once for onions and once for garlic, so it costs me twice the postage. I received two white bulbs of garlic, while one should have been purple. I contacted The company once by email, once by form on their website and I tried to leave a phone message. Message box was full, no reply has been given on my emails, so I have planted the white bulb that should have been purple. The website says they are very busy, but I won’t order again from them if they don’t have the decency to answer their mail.
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Posted 5 years ago
Pity so many seeds are unavailable
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Posted 5 years ago
After good service previously from SimplySeed, I was on this occasion disappointed on two counts: firstly the packet content was incomplete by one third, i.e. 10 seeds, not 15 and secondly, I still await reply from SimplySeed, having emailed a complaint on May 25th.
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Posted 6 years ago
Delivery was very quick, but unfortunately only half the order was delivered. Minimal response after several emails requesting an update on when the remaining items will be delivered.
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Posted 6 years ago
I have used SimplySeed successfully for several years. This year, however, two varieties of vegetable seeds failed to germinate. I had no problems with other seeds from the same order, I am very disappointed that SimplySeed has not even had the 'Simple' courtesy responded to my enquiries.
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Posted 6 years ago
Ordered two types of seed potatoes and one was delivered wrong couldn’t get a reply to my email to exchange them
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Posted 6 years ago
You can get good seeds from many places both online and in shops/garden centres. Delivery is the important factor for me and this is where SimplySeed is a let down. The courier they used did not leave the package or a card of what to do next. I had to “Google it” to find phone number of the delivery company. They could redeliver but not tell me when during the delivery day. I could not take a day off so had to drive 20 miles to pick up the items. I contacted SimplySeeds to explain this and they wasn’t interested. I don’t think I’ll use them again.
Helpful Report
Posted 6 years ago
Onion sets were not delivered. Very slow response to e-mails sent. Telephone calls not possible as message box always full.
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Posted 8 years ago
Was very disappointed there was only 10 Arran Pilot potatoes in just under 1 kg. these will not do a row across my allotment. D Maxted
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Posted 8 years ago
I ordered my various seeds & paid. I received an email that my order was processed & on its way. This was on 13th October. Still not received them despite contacting you twice. Phone won't accept any more messages.
Helpful Report
Posted 8 years ago
Garlic: Poor value compared to local suppliers In one case 1 bulb with 7 cloves! I wont be buying again
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Posted 8 years ago
I ordered garlic cloves and onion sets but as you were not delivering until the end of September and I was going on holiday for a week on the 30th I was concerned that I might miss the delivery so I tried to contact you. I rang in the afternoon only to be told the phone would not accept any more messages. Tried next morning same result. My next attempt at contact with yourself was by text message which I sent explaining the situation and asking you to delay my delivery until I came back from holiday. No response from you. Luckily my parcel arrived two days before I left for my holiday otherwise they would have been left outside until I returned. This makes me reluctant to order from you in the future as contact with you seems impossible.
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Posted 8 years ago
My delivery arrived when I was away. I read delivery was next day first class...,. Unfortunately I somehow missed the section which said dispatched on Thursday
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Posted 9 years ago
The specified size of the potatoes given was 55mm x 35mm, but about a quarter were smaller and quite a few were squidgy.
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Posted 9 years ago
The time I had to wait for the product to arrive
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Posted 9 years ago
Order received in good time, but communication needs a lot of work!
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Posted 9 years ago
I ordered 5 packets of gigantamo tomato seeds only to find when I opened them3 of the packets were empty
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Posted 9 years ago
The product is fine but the delivery cost is excessive at least double. There are plenty of delivery company contracts for 1/2 the amount that I paid.
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Posted 9 years ago
I ordered nomastodes for vine weevils. They arrived and I put them in the fridge until about a week or so later when I decided to use them. When I removed the outer packaging, I noticed they weren't like the other packet I'd used a few weeks earlier. They were clumped together as if a small amount of water had somehow got in the box and made them damp. I prepared and watered them in anyway, but, unlike the slug nomastode, I can't see they've, helped much.
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Posted 10 years ago
SimplySeed is rated 4.9 based on 6,972 reviews