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SimplySeed Reviews

4.9 Rating 6,972 Reviews
99 %
of reviewers recommend SimplySeed
4.9
Based on 6,972 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
Anonymous
Anonymous  // 01/01/2019
I ordered a pkt of Romanesque Nevone which said it had 20 seeds when opening the packet , only 5 seeds inside! I have emailed them twice with no response!
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Posted 4 years ago
The onion sets you sent me look like they are really good quality, so one star for that. I still would not have my order if I did not contact you after 8 days waiting, and by the way you claim it's next day delivery for 99% of orders, so obviously you forgot about my order, not a good advert for your company. One star.
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Posted 4 years ago
I purchased 7 packs of seeds. Out of these 5 packs had less seeds than advertised (there were only on average 10 or 12 seeds in post of the packs and 5 packs were short by 1 or 2 seeds - as a percentage of the amount in the pack, that is very disappointing. In addition (although I still have hope) about 40% of the seeds havent germinated. I contacted their customer service team twice over 10 days but no response. Instead they keep emailing me asking for a review! Be careful what you wish for Simply Seeds!!
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Posted 5 years ago
Tried messaging this outfit a few times now to complain about the package been delivered eventually with no seeds in. I've had no response at all only a email asking how they did...Not good
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Posted 5 years ago
I'm sorry to give you 1 star because although your delivery was very good, at the moment the seeds i ordered aren't! I planted 12 seeds in a propagator in seedling compost but only 1 was come up, i appreciate that not all seeds will be good but i can only speak about my personal experience, maybe i'll try another batch of the seeds.
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Posted 5 years ago
i have not received this order yet and have had no response from simply seeds
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Posted 5 years ago
Simply very disappointed No signs of growth Although seeds from another supplier doing fine
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Posted 6 years ago
Got the order wrong and have even replied to my emails very poor service
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Posted 6 years ago
As described on the packet excellent and on time
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Posted 6 years ago
Sweetcorn never germinated.in greenhouse Maybe rotted. Seeds looked shriveled Shame
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Posted 6 years ago
fast and reliable
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Posted 6 years ago
Did not receive an not in post office
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Posted 6 years ago
Of 7 (2kg) packs of recently delivered seed potatoes, 2 were of poor quality (the other 5 were fine). These two packs both had seeds of very variable size - ranging from huge (the size of baked potatoes) at one extreme to tiny at the other. As encouraged, I reported this to Customer Services and, as subsequently requested, sent photographs. I have not heard from the supplier since sending the images (2 weeks ago). A company is judged by the way it responds when things go wrong. I will not be using this company again.
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Posted 6 years ago
I ordered some garlic bulbs with a seed order I received the seeds but no bulbs I have tried to contact simply seed by various methods to find out when my bulbs will be delivered but as yet they have not replied needless to say I will not be ordering from this company again I don't like being ripped off by a second rate company.
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Posted 7 years ago
i have repeatedly asked you to stop sending me empty packets of tomato seeds.to no avail. i would be obliged if you could take my personal details off your website because i have moved elsewhere
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Posted 8 years ago
I ordered nematodes for slugs from Simply Seeds specifically because they state that they despatch them on a Thursday. They dont. They despatched them much sooner and as I was not at home (as I knew I would not be) I emailed them once to check the despatch date and then a follow up email to check the viability of the nematodes as they have not been stored in a fridge as they should be - both of which they have ignored completely. They only have a voicemail on their phone line so you cannot speak to anyone and they do not respond to messages left. A total customer services fail.
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Posted 8 years ago
I picked my order, I paid for my order, I was told that my order had been dispatched, I waited My order did not arrive After four emails to simply seed, each of which was ignored, I decided to take them up on the offer of leaving a review Very good at taking the money, very good at telling me that my order had been dispatched and in my experience utter rubbish from that point on I will be happy to modify this review if anyone from Simply Seed wants to contact me, my order number is SS62344. You have my email address and telephone number, I eagerly anticipate any contact from yourselves
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Posted 8 years ago
Unfortunately I have not received my order. It was delivered to my old address despite my email to you asking you to change it once I’d realised I hadn’t updated my details. I was told to leave it with you but that was the last contact
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Posted 8 years ago
Part of my order was delivered, I contacted the company about it, no reply. I need to arrange a refund through my bank- very disappointed
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Posted 9 years ago
Don't go there, ordered nematodes programme, what a waste of money. First part came very quickly and second never arrived :-( Do not order from this company!
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Posted 9 years ago
SimplySeed is rated 4.9 based on 6,972 reviews