Simply Bathrooms Reviews

Name: Simply Bathrooms
Address: Acan Way, Narborough, Leicestershire
Rating: 4.66

4.7 Rating 327 Reviews

93 %

of reviewers recommend Simply Bathrooms

4.7

Based on 327 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Simply Bathrooms 5 star review on 16th April 2024

Anonymous

Anonymous // 01/01/2019

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“The product i needed was in stock and as advertised, available for collection when I wanted it and the whole process was straightforward and without a hitch.”

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Posted 3 months ago

“Wanted to replace a broken toilet seat on an Ideal Standard toilet and when I asked for a suitable replacement Steve supplied the answer. Quickly delivered, clear instructions, easily fitted and a perfect fit.”

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Posted 3 months ago

“Arrived quickly perfect fit seems good quality, I would use Simply Bathrooms again”

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Posted 4 months ago

“The Grohe showers are beautifully fine tuned. Very pleased. However of the two identical shower units that we bought, one did not have the hose in the box. Simply Bathrooms attention to resolving this issue was not what I would have expected. They would not send a hose from another shower of the same make. Instead they said they would email Grohe for a hose to be sent direct. I received no update and had to initiate attempts to resolve the problem. There was no information available from them on Grohes response. Simply Bathrooms agreed to send out a hose but it was not by Grohe and it was a different (shorter) length. So not what I had paid for. I reluctantly agreed to their resolution due to time pressures of needing our existing failed showers replaced before Christmas. Why could Simply Bathrooms not have opened up a box of an identical shower and send a replacement hose to me and then they could resolve the matter with Grohe? I can only think that they didn’t want the hassle and top quality customer service is not a hallmark of the company. Competitive pricing for the goods but at a cost.”

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Posted 4 months ago

“This is no reflection on Simply Bathrooms, who supplied a good product but it's more to do with the delivery company Kertel. The driver delivered to the wrong house, so when I informed him he got very angry I pointed out he had put the tray under my neighbour's house sign showing the wrong address .so after a very frosty delivery he jumped back in his van all windows closed which he had left in the middle of our street blocking the road. One of my elderly neighbours pulled up in front of him in their car to which he then started a tirade of foul-mouthed abuse at them that I could hear from my driveway. for that reason I can only give 2 stars”

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Posted 4 months ago

“Ordered a bath from here, bath was very nice and good quality, good price. But the delivery was not good, I didn’t get an email or phone call or text about when it would be delivered, just told when I ordered it would be ‘between 7-10 days’ I got it delivered to my house (no one lived there at the moment as we are doing it up) and the bath was just left in the front garden, I didn’t even have an email or text saying it was delivered, just turned up one day and it was there so not great.”

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Posted 5 months ago

“Good stock, fast delivery.”

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Posted 5 months ago

“asked for a replacement for a seat that was still in guarantee as the finish was cracking. Requested one day and a new seat arrived the following day. Excellent customer service.”

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Posted 5 months ago

“This was so much better than my last experience Shows the difference a customer service assistant can make to a store”

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Posted 5 months ago

“The service from Simply Bathrooms was excellent. The product, sadly, was not. The flip top plug when closed allows the water to drain faster than the old plug did when wide open.Looks good though.”

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Posted 6 months ago

“A really beautiful brushed brass shower fitting. It exceeded my expectations and was beautiful.”

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Posted 7 months ago

“Great value and rapid delivery.”

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Posted 7 months ago

“Have not installed the tap yet, but the service from the seller was 5 star very efficient and quick product well packed look forward to installing and using the tap.!!”

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Posted 7 months ago

“Click clack unit for bath waste works well but fitting instructions very basic and plastic compression nut for overflow attachment flimsy, snapped as I tightened, luckily I had better quality compression nut from previous fitting which was compatible. The unit works well, seals well and no leaks on first time fitting but I thought plastic fittings would be better quality given that it was described as deluxe. Arrived within specified timeframe. Reasonable price.”