Simply Log Cabins Reviews

4.7 Rating 67 Reviews
94 %
of reviewers recommend Simply Log Cabins
Read Simply Log Cabins Reviews
Visit Website

Phone:

01636 653016

Email:

Info@gudrum.com

Location:

Newark Beacon, Cafferata Way, Newark,
Newark Beacon, Cafferata Way, Newark
Nottinghamshire
NG24 2TN

Write Your review

Tell us how Simply Log Cabins made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Summer House Type Palmako Melanie 6.6m2 My Summer house took three months to arrive, during which time I contacted the main office several times to check the delivery date of my order and received a different excuse every time, even including a Cyber attack on the company... When it finally arrived in the dark at 6am I was unable to check the package before the delivery driver departed. The driver had proudly explained that the product was vacuum packed, but on inspection this was found to be ripped. On construction of the base, the floor support frame was not the correct size. I had to visit B&Q to purchase more wood at my expense to enable me to carry on with the build. Next problem was the floorboards as there wasn't enough to complete the floor! I phone the company at 2pm and was told that any problems had to be dealt with by email. I emailed the company straight away listing my problems and received a 'No one in the office to take my email' reply almost instantly. On fitting the roof, the first four boards were cut wrong, so impossible to fit. After waiting over three weeks and still no reply from Simply Log Cabins regarding my previous problems, and with their 'couldn't care less' attitude, I had to once again visit B&Q thus occurring more expense and lost time etc to enable me to complete my summer house.
Helpful Report
Posted 2 years ago
Item delivery was months late & when it finally arrived after chasing up, several parts missing and up to 2 weeks lag time for the required parts. Would not recommend this Company to friends or family
Helpful Report
Posted 2 years ago
Simply Log Cabins is rated 4.7 based on 67 reviews