Simply Log Cabins Reviews

Name: Simply Log Cabins
Address: Newark Beacon, Cafferata Way, Newark, Newark Beacon, Cafferata Way, Newark, Nottinghamshire
Rating: 4.62

4.6 Rating 91 Reviews

91 %

of reviewers recommend Simply Log Cabins

Company Reviews

Info

Visit Website

Phone:

01636 653016

Email:

Info@gudrum.com

Location:

Newark Beacon, Cafferata Way, Newark,
Newark Beacon, Cafferata Way, Newark
Nottinghamshire
NG24 2TN

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Simply Log Cabins 4 star review on 16th May 2025

Michael Hughes

Simply Log Cabins 5 star review on 13th April 2025

Michael Legere

Simply Log Cabins 5 star review on 3rd October 2024

Andy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered in March been delayed now 4 times and still not delivered. Poor comms and only respond when chased and then 48 hrs later. Very disappointing”

Helpful Report

Posted 1 month ago

Dear Carole, We are sorry that your building has been delayed. From starting the year with an abundance of stock, huge recent customer demand has meant that all prebuilt stocks have been depleted and the factory is now working double shifts to fulfill outstanding orders in as timely a manner as possible. We are also sorry that we have not been as proactive as we should have been with regards to communication around your order. This area has been investiagted and new procedures put in place to move forward with. Kind Regards Simply Log Cabins

Posted 1 month ago

“Summer House Type Palmako Melanie 6.6m2 My Summer house took three months to arrive, during which time I contacted the main office several times to check the delivery date of my order and received a different excuse every time, even including a Cyber attack on the company... When it finally arrived in the dark at 6am I was unable to check the package before the delivery driver departed. The driver had proudly explained that the product was vacuum packed, but on inspection this was found to be ripped. On construction of the base, the floor support frame was not the correct size. I had to visit B&Q to purchase more wood at my expense to enable me to carry on with the build. Next problem was the floorboards as there wasn't enough to complete the floor! I phone the company at 2pm and was told that any problems had to be dealt with by email. I emailed the company straight away listing my problems and received a 'No one in the office to take my email' reply almost instantly. On fitting the roof, the first four boards were cut wrong, so impossible to fit. After waiting over three weeks and still no reply from Simply Log Cabins regarding my previous problems, and with their 'couldn't care less' attitude, I had to once again visit B&Q thus occurring more expense and lost time etc to enable me to complete my summer house.”

Helpful Report

Posted 3 years ago

“Item delivery was months late & when it finally arrived after chasing up, several parts missing and up to 2 weeks lag time for the required parts. Would not recommend this Company to friends or family”

Helpful Report

Posted 3 years ago

Simply Log Cabins is rated 4.6 based on 91 reviews