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Simon Long Removals Reviews

4.9 Rating 477 Reviews

97 %

of reviewers recommend Simon Long Removals

Company Reviews

4.9

Based on 477 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Simon Long Removals 5 star review on 12th February 2024

Simon Long Removals 5 star review on 19th October 2023

Simon Long Removals 5 star review on 19th October 2023

Simon Long Removals 5 star review on 7th April 2021

Simon Long Removals 5 star review on 12th October 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service throughout. There was a brief inspection of the property and contents a few weeks before, a satisfactory and very competitive quote was then provided and the day of the move itself went very well indeed with two very hard working and polite men completing the job in a very reasonable time.”

Posted 2 years ago

“Simon Long Removals helped my daughter move to Frome into her first flat. They were able to collect goods from two addresses and then deliver on a Saturday which made the whole move possible. Prompt, reliable and friendly service. I would definitely use Simon Long Removals again.”

Simon Long Removals 5 star review on 7th April 2021

Posted 3 years ago

“The whole process was handled professionally and with helpful cheery staff which made my first solo move as stress free as possible. Price quoted was very competitive and cardboard packing cases included, unlike some companies. My only gripe was that some keys to cupboards were lost. There were no gloves or masks worn and as it was the beginning of December in full pandemic this was worrying even though I was masked all the time. That said, the guys were cheerful and tremendously helpful and hard working and certainly earned their tips! I would use Simon Long again without hesitation.”

Posted 3 years ago

“From the initial enquiry, a competitive quote, to the moving date, could not fault the service from Simon Long Removals and would recommend them.”

Posted 3 years ago

“We were very pleased with lads who helped with our move and the all round efficiency from survey to actual move thank you. Brian Newell.”

Posted 3 years ago

“I found all the staff I dealt with to be very helpful and went out of their way to make sure my whole journey with them was as stress less as possible. Right from the cheerful office staff to the lads on the lorry. Being a single female in my mid sixties I was anxious as this was my first solo move but Simon Long staff immediately put me at ease and I remained relaxed throughout the whole process.”

Posted 3 years ago

“Excellent service from first phone call to a very hard moving day which the Team made possible with extreme hard work, professional at all times and always with a smile we could not have asked for better Removal Service. We would highly recommend Simon Long to all friends and family.”

Posted 3 years ago

“Excellent efficient service - the team were fab, no breakages. Would highly recommend”

Posted 3 years ago

“Really great removal to the other side of the country. Very friendly and put me at ease all the way through the process - Couldn't recommend highly enough!”

Posted 3 years ago

“All the staff we dealt with were very helpful & efficient. Nothing was too much trouble. Very competitive price, would recommend.”

Posted 3 years ago

“- Excellent reliable and fast service - much appreciated”

Posted 3 years ago

“We found the whole process excellent. The team of three who moved us were courteous and professional. They worked extremely hard and nothing was too much trouble. Would recommend this removal firm.”

Posted 3 years ago

“Nice helpful men, could have been a little bit more careful with stuff, quite a few scratches etc on furniture, but overall very pleased”

Posted 3 years ago

“Very good couldn't have been more helpful especially with the settee! Thanks to the team”

Posted 3 years ago

“Flexible and accomodating on run up to completion. Only downside was that on moving day we were constantly asked whether we had received the keys. This culminated in us being given the ultimatum that (to quote) "if you don't get the keys (to the property we were moving into) by 5pm we're leaving and you'll have to re-arrange delivery"! It's not difficult to imagine the extra stress created when the vendor's estate agent was only able to release the keys at 4.50pm....leaving just 10 minutes to spare! That said, once they could move us in, they did, cheerfully and with care. Nice chaps (each got a tenner tip). On the whole, id recommend them....”

Posted 3 years ago

“The removal men were friendly but it claims on the website gloves and masks will be worn. No gloves or masks were worn by the men moving us even though my husband and I wore masks. This felt unsafe, when I reported it to Simon Long I was informed the men are equipped with masks and glove and he would have a word. This does not make us feel better, we feel our safety was compromised.”

Posted 3 years ago

“They do not wear masks when entering your property. They also block neighbours driveways. Do not recommend”

Posted 3 years ago

“These guys were brilliant, very professional, laid carpet runners so to protect carpet and flooring, very friendly and no damages.”

Posted 3 years ago

“Although it was 2 years ago now, Simon Long Removals moved my family to another house. The experience was seamless and completely stress free. The crew was fantastic and nothing was too much trouble when it came to helping with a few extra bits. They didn’t leave until we were totally happy. Can’t thank Simon Long Removals enough for a friendly and stress free move!”

Posted 3 years ago

“Scott and Alex were brilliant, worked tirelessly throughout the move and made was is normally a stressful day stress free! Totally worth the money!”

Posted 3 years ago

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Simon Long Removals is rated 4.9 based on 477 reviews