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Sign-Holders by Green Magic Reviews

4.8 Rating 3,191 Reviews

98 %

of reviewers recommend Sign-Holders by Green Magic

Company Reviews

Product Reviews

4.8

Based on 3,191 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Sign-Holders by Green Magic:

In 2020 Green Magic celebrates its 25th Birthday. Their Sign-Holders.co.uk online shop was established in 2007. Many years of experience are therefore at customers' disposal.

Over the past 25 years the business has grown to encompass display solutions for many sectors including retail, education, healthcare and hospitality.
Customers include hundreds of colleges and universities, major hotels and leisure groups as well as retailers ranging from High Street stores to garden centres (which is where it all began).

The business operates from 3 modern warehouse units on a business park in rural Hampshire supplying businesses of all sizes as well as private individuals.

Green Magic Co is family owned and run, with 3 generations actively involved in the day-to-day management of the business.

As an online business with secure bricks and mortar foundations the company remains committed to its customers, with new product launches and more innovative products in the pipeline.

Visit Website

Phone:

01489 896999

Email:

sales@green-magic.co.uk

Location:

Waltham Business Park, Brickyard Road, Swanmore
Southampton
SO32 2SA

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Sign-Holders by Green Magic 5 star review on 5th May 2024

Sign-Holders by Green Magic 5 star review on 3rd May 2024

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Sign-Holders by Green Magic 5 star review on 4th April 2024

Sign-Holders by Green Magic 5 star review on 4th April 2024

Sign-Holders by Green Magic 5 star review on 23rd March 2024

Sign-Holders by Green Magic 5 star review on 23rd March 2024

284

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased 2 replacement Pavement Sign covers.... Both arrived after a few days and packaged well. Just a shame that one of the plastic covers had light scratches all over it. Not a major concern but figured that’s what you get for buying cheap. Just expected these to be New and undamaged if purchased from new. Never mind. Live and learn I guess....”

Posted 5 years ago

Thanks for the feedback and sorry you are disappointed. Our replacement covers are 'new' and should not arrive scratched. If the marks show when in use please let us know and we will gladly resend.

Posted 5 years ago

“A little flimsy but they will serve the purpose, thanks”

Posted 5 years ago

“Sign holders as described but shipping costs steep for UK small parcel delivery which is normally £2.80”

Posted 6 years ago

“Nice stands, chalk finish not that great (its hard to write on it)..”

Posted 6 years ago

“Initially, delivery did not include all parts for the items ordered, making them impossible to assemble for the required event. After twice making contact with Green Magic, the correct parts were sent, and we are pleased with the end result.”

Posted 6 years ago

“I used the Sign-Holders for the first time Yesterday. They could be made a bit firmer, but they did the job.”

Posted 7 years ago

“The frames are great but no glass to flaten poster when in frame only flimsy antiglare film”

Posted 7 years ago

I'm sorry you thought the snap frames come with a glass cover, all snap frames have an anti-glare PET poster protector, as anything thicker would not allow the mitre corners to close. Regards, Hannah. Green Magic Sales Team.

Posted 7 years ago

“Whilst Green Magic have been excellent and swift with delivery, sadly their collection process has been extremely slow and although my fault in ordering incorrectly, I ahve now been waiting for over a week for the initial order to be collected and I have paid for this to be collected and returned to them.”

Posted 7 years ago

I am pleased you have found our deliveries speedy. Sorry for the delay arranging a pick-up of the item you ordered by mistake - as we mentioned the person here who looks after collections was unexpectedly off sick for a few days. This has now been arranged for tomorrow taking account of your specific opening hours.

Posted 7 years ago

“Great product, not easy to source elsewhere, & fast delivery. But, outrageous delivery price - cost more than the product itself!”

Posted 7 years ago

Thanks for your valuable feedback which has been noted. Regrettably it costs us the same to despatch a single long poster snap as it does to send a large quantity. So unfortunately for a few over-size products which cannot easily be sent by post, delivery can cost as much as the product - when purchased singly .

Posted 7 years ago

“The frames are very flimsy and I think I am going to return them. They are required for high usage and I think they would snap after opening and closing a few times.”

Posted 7 years ago

We have noted your concern and will get in touch to discuss this with you. To date we haven't had any breakage reports for this product.

Posted 7 years ago

“When I placed the order, I clearly stated on the order that this was a business address and delivery had to be between Monday to Friday during normal office hours. So I was a bit annoyed to receive an email on a Friday, telling me they would arrive over the weekend ( a Bank Holiday weekend). In fact there were delays with the delivery, and they eventually arrived the next Thursday. All OK in the end, and goods are exactly what we wanted. Thank you.”

Posted 7 years ago

“Sorry cant review. It hasn't arrived yet!”

Posted 7 years ago

“Sorry cant review. It hasn't arrived yet!”

Posted 7 years ago

“The ordering system invited me to put specific delivery instructions about opening hours etc. We are closed Thursday so I put do not deliver on a Thursday. Guess what day they delivered....”

Posted 8 years ago

You are right and I am sorry. Usually we try to despatch orders the day they are placed but in this case it was dumb of us to despatch on Wednesday even though we did pass on the Closed on Thursday message to our courier.

Posted 8 years ago

“Product very good. Delivery had a number of mistakes that were rectified quickly.”

Posted 8 years ago

“I ordered the items on Wednesday & the website said most orders were delivered within 2-3 days. You are not given the option to pay extra for overnight delivery. I called on Friday & asked if the orderd had been despatched as I needed it for Monday. I was told it was being packed as we spoke, for despatch that day & delivery on Monday. I called at 1.00pm on Monday as it had not arrived and was told it was due for delivery on Tuesday. Approximately 10 minutes after my call I received an email to say it had been despatched. It clearly had not been despatched on Friday as I was led to believe and therefore could not be used on the function as planned. Very disppointed.”

Posted 8 years ago

Hi Darren, I am very sorry that in this instance your delivery date was not met. We usually deliver most orders within 2 working days and will need to look into why this wasn't the case for your order and be in touch. Once again our sincerest apologies. Regards, Hannah. Green Magic Sales Team.

Posted 8 years ago

“I still have not received my goods so I cannot comment at the moment They were meant to arrive Wednesday 16 December but to date, Thursday 17 December, I am still awaiting delivery I had to take a day off work which I can ill afford at this time of year The review only rated as poor due to delivery service The items are as expected”

Posted 8 years ago

I apologise on behalf of Parcelforce that they took a day longer than usual to deliver your goods - probably due to the high volume of Christmas deliveries. I was pleased to see online that they did in fact complete your delivery later on Thursday 17th, after you filed your review. I hope everything is OK with your order - if not please let us know.

Posted 8 years ago

“Dear, until now we didn't receive the goods. best regards, Leslie”

Posted 8 years ago

I'm sorry to hear that. We're trying to trace the parcel and will get in touch with you shortly.

Posted 8 years ago

“My first order with Sign-Holders. I was delivered some wrong items, but after contacting them, I was sent out the correct parts after a few days. Products are of high quality and look very good, just as I saw online. 4/5 only because of the inconvenience of having to get the correct parts.”

Posted 8 years ago

“Product is fine, does what it says on the tin. I'm having a very hard time getting a receipt sent to me though so beware if you need to claim the money back for expenses!”

Posted 9 years ago

Hi Aoife, Thanks for your feedback. We are sorry you did not received your first invoice, we have just sent across a copy invoice for you. Just double check it doesn't end up in your Junk Folder. Regards, Hannah (Green Magic Online Sales Team Member)

Posted 9 years ago

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Sign-Holders by Green Magic is rated 4.8 based on 3,191 reviews