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SHO Reviews

4.8 Rating 29,765 Reviews
94 %
of reviewers recommend SHO
4.8
Based on 29,765 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read SHO Reviews
Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

SHO 5 star review on 13th January 2026
Emma
SHO 5 star review on 28th November 2025
Kristen
SHO 5 star review on 16th November 2025
Millicent
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 24th October 2025
Stuart
SHO 5 star review on 12th October 2025
Sharon Stringwell
1644
Anonymous
Anonymous  // 01/01/2019
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Sturdy and well made. Easy to fill and clean. Keep my drinks cool all day. Very competitive price some retailers charging double the cost of this. Would recommend I have two. Love the leopard print pattern.
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Posted 4 months ago
Good quality goods
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Posted 4 months ago
Great company. Fast delivery.
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Posted 4 months ago
Mug was a failure rest of the producta are of good quality
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Posted 4 months ago
Currently using these bottles whilst abroad to keep drinks cold whilst out in the sun, they are working well, would recommend.
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Posted 4 months ago
I ordered my bottles & they seemed to arrive, beautifully packaged in no time at all. Such a good company with great products, loved the first bottle I bought so much that I immediately bought a second smaller one so whichever bag I use, I have a bottle which is just the right size to fit in it!
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Posted 4 months ago
Loving my newt bottle, does what it says on the tin plus more besides. Good design, lightweight and fab colours.
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Posted 4 months ago
I use mine for going fishing love a brew while im.setting up when I first get their .
SHO 5 star review on 21st August 2025
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Posted 4 months ago
Easy to clean and great to use! Keeps cold drinks cold for hours. Excellent service, both my husband and I have them and have now ordered one for my granddaughter.
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Posted 4 months ago
I love Sho. The products are well made and great quality and they have wonderful customer service with friendly helpful staff.
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Posted 4 months ago
Shocking customer service, parcel was delivered to wrong address and trying to get a refund or replacement just feels like a delay technique with answering one email a day - still not received my product despite numerous emails. No phone number to speak to somebody. I'm going to the financial ombudsman to resolve and BBC spotlight to highlight the disgraceful customer service and to get a refund.
Helpful Report
Posted 4 months ago
Hi Corinne, Thank you for taking the time to share your experience with us. I'm truly sorry to hear about the issues you've faced regarding your delivery and the subsequent support you’ve received. We understand how frustrating it can be when things don’t go as planned. Our aim is to resolve these situations in a timely and efficient manner, and I apologise that you have felt this has not been the case. To ensure your concerns are fully addressed, I encourage you to continue reaching out to our support team, who can assist you further with your request. Thank you for your patience, and we appreciate you bringing this to our attention. Warm wishes, Team SHO
Posted 4 months ago
I now have three and I am really impressed. Would recommend.
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Posted 4 months ago
I love my SHO for work and hot drinks on the go. This is a great item and a must for me. I wanted a second in a different colour hence this buy.
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Posted 4 months ago
Great products at a fantastic price. The quality is outstanding and there is something to suit everyone.
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Posted 4 months ago
I absolutely love my XL tumbler I received a few days ago to add to my collection. Love the dusty rose colour, the lovely chunky handle, the soft non slip base, and the fact that it has 2 lids as well. It’s great to be able to put carbonated drinks in it when using the straw lid. As always true to Sho’s word it keeps my drinks cold for 24 hours. It’s perfect.
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Posted 4 months ago
Great value for money long lasting
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Posted 4 months ago
I love my bottle and design but the straw inside both of my guzzlers keeps falling down into bottle I thought it was just the first one and now it has happened again disappointing
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Posted 4 months ago
We bought this for my son and it has lasted throughout primary school. It has been lost many times but found its way back as engraved. It has been dropped a thousand times and survived. The huge dent was the last term adventure holiday. IT STILL DOESN’T LEAK! It’s been brilliant and we are about to replace as going into secondary school for aesthetics!
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Posted 4 months ago
Please fiend out something to cover up the top. It’s good product but the issue is the the top.
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Posted 4 months ago
Love my new SHO bottle! Really well made and great quality. As a collector of bottles, this one is one of the best for my long hospital working days.
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Posted 4 months ago
SHO is rated 4.8 based on 29,765 reviews