SHO Reviews

Name: SHO
Address: 3-5 Horsley's Fields, King's Lynn, Norfolk
Rating: 4.77

4.8 Rating 31,522 Reviews

94 %

of reviewers recommend SHO

4.8

Based on 31,522 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

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SHO 5 star review on 10th September 2026

1663

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love sho bottles they are the best and will always buy them. I preferred previous packaging when all items were in one box as I ordered a few at the same time just to keep them in the best condition. Still amazing items.”

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Posted 1 year ago

“I've bought these items for myself in the past and know that they are a must have when lunchtime at work is always different. My son works in construction and I purchased the cup,the food flask and the water bottle for his birthday present, he liked them so much that he uses the cup at home too.”

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Posted 1 year ago

“So happy with my drinks bottle I bought it for my grandson for school very good value”

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Posted 1 year ago

“Fantastic product and personal, customer service”

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Posted 1 year ago

“So far so good not broken yet!!!!!!”

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Posted 1 year ago

“Lovely company! Love all of the products :)”

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Posted 1 year ago

“I can’t fault the quality of the products but my last purchase included buying a mystery product and I was disappointed to receive a pink bottle when I am male and would have preferred a more suitable colour. I won’t be buying anymore as it will not be used.”

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Posted 1 year ago

“I brought a cup from you and the lid leaked so because it leaked I threw it away as it was not fit for purpose then I found out you offered a guarantee so I contacted you but you refused to replace it hence the negative feedback item was brought 15/3/24 order number is 950626 it was the sho flex”

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Posted 1 year ago

Hi Sarah, Thanks for your review. I'm ever so sorry but we do require you to keep hold of any potential faulty products so we can investigate the issue. Many leaking issues are down to a faulty or missing seal which is a very simple fix. I'm afraid throwing the item away invalidates the Lifetime Guarantee. Apologies for any inconvenience caused. Best wishes, Ellie

Posted 1 year ago

“Really lovely looking bottle I get lots of comments keeps my water really cool”

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Posted 1 year ago

“Super cold all day long”

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Posted 1 year ago

“Fantastic products, this is why I keep returning for more products. Great packaging to ensure you get your items in tip top condition.”

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Posted 1 year ago

“I have bought several SHO bottles, mugs and the food flask and found them all to be fantastic. They arrive well packaged within good time after ordering. They keep your drinks piping hot for a long time and cold for even longer. The whole family love them for school, work and holidays. I will continue to buy from SHO every time.”

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Posted 1 year ago

“Absolutely fabulous customer service! Well done SHO! 👏 👏 👏”

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Posted 1 year ago

“I needed to move on with my drinking equipment and this company canme up on my search. The shapes of the bottles are lovely and the colours are very pleasing. They take the knocks of everyday life with no obvious damange. I heat my over night drink to 65 degrees C. It is ofgten still warm when I empty the last fdrops in the morning. Very imptrsssed! I have the original 2.0 bottle. I found it difficult to use initially as the drink dripped out of the air hole but have solved this with a flexible silicone straw. Now it is perfect. I also have the other bottle with a staw lid. Love this also.”

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Posted 1 year ago

“Another brilliant product from SHO. I always recommend these to friends and family and would not buy anything else.”

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Posted 1 year ago

“Absolutely love my new bottle. It's so cute too. Will be purchasing more soon”

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Posted 1 year ago

“Great product and fast delivery too. I will definitely use SHO again.”

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Posted 1 year ago

“I bought the SHO XL tumbler in a fabulous turquoise colour. I love it! It is really sturdy. It keeps my water nice and cold. With the straw lid, I am definitely drinking more through the day, too. Would 100% recommend.”

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Posted 1 year ago

“Lovely water bottle made from quality materials. Easy to use, wash and store. I love the new taupe colour it’s really nice. The customer service is second to none another reason these are the only bottles, cups and storage products I use.”

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Posted 1 year ago

“I just needed a small flask to accompany the large one i have. I have your food flasks, which are also excellent . I bought a red 2 litre a while ago , as a spare. Never been out of the box . I still have the box . Both times i have used it, the coffee was cold , within an hour. I emailed customer service . They gave me a list of things to try . ( I live alone & have Alzheimer’s ) . So what they suggested , is out of my remit. I will just use it for cold drinks . Regards Paul.”

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Posted 1 year ago

SHO is rated 4.8 based on 31,522 reviews