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SHO Reviews

4.8 Rating 29,771 Reviews
94 %
of reviewers recommend SHO
4.8
Based on 29,771 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read SHO Reviews
Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

SHO 5 star review on 13th January 2026
Emma
SHO 5 star review on 28th November 2025
Kristen
SHO 5 star review on 16th November 2025
Millicent
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 24th October 2025
Stuart
SHO 5 star review on 12th October 2025
Sharon Stringwell
1644
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Both myself and Husband have one. Love them keeps water really cold. Put ice in too which stays as ice overnight. Best items bought in a very long time.
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Posted 5 months ago
Good solid build. Handle is useful. Spout is a decent size. Fits inside my door pocket on the car. Goes with me everywhere. Does not leak. Good job guys.
SHO 5 star review on 27th July 2025
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Posted 5 months ago
Love my new SHO bottle
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Posted 5 months ago
This bottle is a complete game changer! Absolutely amazing! Can’t believe how long it can keep your drink ice cold. Have recommended to everyone I have seen 😂
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Posted 5 months ago
Bought this product but sorry now that I spent so much money on it. It does not keep food warm for the time it said it does.
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Posted 5 months ago
Absolutely love mine. Drinking more keeps ice solid for at least 12 hrs. Definitely best thing I've used 👌
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Posted 5 months ago
Love it . I use my 500ml daily but now have 950ml which is good for when I’m at home . Keeps drinks cold for hours . Best bottles ever . Love the choice of colours and styles
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Posted 5 months ago
Very disappointed! On first use the straw stained with Robinsons orange juice that was in the bottle less than 6 hourse. I sent an email detailing what had happened and received a reply that i felt was fairly flippant detailing that juices can stain the straws and that all i needed to do was soak the straws in water and bicarbonate soda, which has had absolutely no effect. All in all i was disappointed with the response and don’t feel i particularly want to send my daughter to her first day at school with a water bottle that looks stained/dirty.
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Posted 5 months ago
Very happy with delivery
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Posted 5 months ago
This is bottles/cups 7, 8 & 9 that I have purchased from Sho. I found this UK based company a number of years ago and I have never looked elsewhere since. I have purchased all the children’s school water bottles from here and our on the go insulated coffee cups for those colder months. I wanted to upgrade my Pacto cup as I have the older model and I wanted to convenience of the new close/open lid. This Summer Romance design is gorgeous. The Guzzlers are new for us but thought they would be a great addition for school/work life. I can not fault this company for the quality, range and designs of their items. 5 stars.
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Posted 5 months ago
I already knew my SHO bottle would be brilliant as I already had one. I got given a 500ml bottle as a birthday gift and I loved it but fancied a bigger one so I got a 1000ml one. So now I have one for All occasions. They are brilliant, keep liquid cold for hours, and hot if you prefer hot drinks on the move. Bought some soup containers from SHO too, as gifts for friends, they both say that they are brilliant.
SHO 5 star review on 26th July 2025
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Posted 5 months ago
How did I not find this bottle before? Both practical and pretty… a welcome combination. Oh & most definitely leak proof.
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Posted 5 months ago
Customer service is amazing. I decided after placing my order that I actually wanted a different colour Pacto than I had ordered. I emailed and they changed my order for me with no problems. Order arrived quickly and packaged beautifully. Thank you
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Posted 5 months ago
Customers service second to none excellent, the Guzzler quality, a real nice piece of kit for my golf to keep my water cool .
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Posted 5 months ago
Great bottles, delivered in beautiful packaging & quick. Keep our drinks nice & cold all day & kids love the handle on them. Disappointed they don’t come with or sell a protective bag or sell base caps. Kids ruin these bottles quickly so had to purchase on Amazon. SHO you need to sell these bits! :)
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Posted 5 months ago
Easy ordering and quick delivery. Packaging is really cute too!
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Posted 5 months ago
Fast delivery, great product
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Posted 5 months ago
Lovely water bottles. Well packaged and looks very posh in the packaging. Love Sho bottles they are the best!
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Posted 5 months ago
Loving the new bottle. Nice to have a choice of lids. Need to try my defuser.
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Posted 5 months ago
Keeps hot drinks hot and cold drinks cold. The colour is also fab!!
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Posted 5 months ago
SHO is rated 4.8 based on 29,771 reviews