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SHO Reviews

4.8 Rating 29,828 Reviews
94 %
of reviewers recommend SHO
4.8
Based on 29,828 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read SHO Reviews
Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

SHO 5 star review on 14th January 2026
Kate
SHO 5 star review on 28th November 2025
Kristen
SHO 5 star review on 16th November 2025
Millicent
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 24th October 2025
Stuart
SHO 5 star review on 12th October 2025
Sharon Stringwell
1644
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Love love love my guzzler, I’ve now got both the black and cream leopard ones. Drinks are kept cold for ages, they are great!
Helpful Report
Posted 10 months ago
My cup is great and keeps the coffee hot for hours. The only downside to the produce is getting the lid clean, the slider doesnt come off and therefore makes cleaning difficult
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Posted 10 months ago
Love the colour (sage green) , keeps my water chilled , fab!!
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Posted 10 months ago
Good quality, pretty colours!
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Posted 10 months ago
I have three bottles all different. Absolutely brilliant and lovely colours.
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Posted 10 months ago
I bought the Pacto mug for my colleague as she has been admiring mine for so long! She absolutely loves it! I’ve bought a few of these now for my colleagues over the years and by stealth am converting the whole office to various SHO products!
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Posted 10 months ago
SHO , Water bottle and flasks are outstanding. We use ours daily for gym,travel and at night by the bedside. I am off to Cape Town shortly and will be taking x2 for our flight and to stay hydrated in the sun. Like the way the drinks stay hot or cold for hours. As you can see by the picture we like to decorate them. To make them unique and personal. Pics to follow from Cape Town. Keep up the great work.
SHO 5 star review on 14th March 2025 SHO 5 star review on 14th March 2025
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Posted 10 months ago
Brilliant. Absolutely would recommend these.
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Posted 10 months ago
Love the colour, love how it keeps the water so cold
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Posted 10 months ago
Lovely bottles - perfect size for school, keeps drinks cold and good quality
Helpful Report
Posted 10 months ago
Fast efficient service. Great product.
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Posted 10 months ago
Beautifully packaged and sturdy enough that no damage occurred in transit. A follow up email with instructions on care of the flasks was nice touch too
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Posted 10 months ago
Great bottle. DEFINITELY does not leak! And fits in my car cup holder. Spent so much money finding something that fits. So happy with this cup. It’s just perfect
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Posted 10 months ago
Just ordered my third bottle. They are absolutely fantastic
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Posted 10 months ago
Brilliant, good quality products. Keeps the drinks hot for such a long time, and doesnt leak at all
Helpful Report
Posted 10 months ago
Very pleased with their customer service, resolved my issues with my broken bottle in no time with replacement sent out straight away.
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Posted 10 months ago
I love my new bottle, it's exactly what I've been looking for. Perfect.
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Posted 10 months ago
Bought this thermos based on reviews, first time soup was barely hot after 7 hours and I put it boiling hot in the thermos. Today I warmed thermos with hot water before putting boiling hot soup and after 6 hours at 120 it was warmish but not even hot. Won’t be using again!
Helpful Report
Posted 10 months ago
I currently have 8 Sho products of differing sizes/colours/uses, and additional accessories, which I have purchased roughly over the last 8/9 years. The products absolutely hold up to their description on the website with regards to how efficiently they keep liquids hot or cold. I recall using my first purchase (Sho Original) in which I left cold water with ice in a car on a hot summer's day for a few hours and was pleasantly surprised when the ice remained. It also holds hot liquids well. The designs and colours are lovely and just when I think I really don't need any more, I find a new one that I want and subsequently buy! They do their job very well at encouraging me to stay hydrated. My partner has now also been hooked onto Sho after seeing me use mine a lot. I have only needed to contact customer services twice for advice with a product and they have been super quick and efficient with responding and solving my issue. I have not tried any other brands for thermal water bottles and would not do so as Sho seems great value for money and are true to their leakproof descriptions on the products that advertise this. Over the years I have recommended this brand to friends and one of them has also purchased from this company. I would happily continue to recommend Sho to others.
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Posted 10 months ago
It dies what it says in the tin , live it 😍
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Posted 10 months ago
SHO is rated 4.8 based on 29,828 reviews