Login
Start Free Trial Are you a business? Click Here

Shadow Foam Limited Reviews

4.8 Rating 2,522 Reviews
95 %
of reviewers recommend Shadow Foam Limited
4.8
Based on 2,522 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Shadowfoam Review I was impressed with how quickly it arrived during the current situation I have enclosed a video and I got my inspiration from your video of your tool wall
Read Shadow Foam Limited Reviews
Visit Website

Phone:

08081682878

Email:

hello@shadowfoam.com

Location:

Unit 34 - 36, Cosgrove Business Park, Daisy Bank Lane, Anderton, Northwich
Cheshire
CW9 6FY

Shadow Foam Limited 5 star review on 4th September 2025
Daren Coates
Shadow Foam Limited 5 star review on 4th September 2025
Daren Coates
Shadow Foam Limited 5 star review on 4th September 2025
Daren Coates
Shadow Foam Limited 5 star review on 4th September 2025
Daren Coates
Shadow Foam Limited 5 star review on 4th September 2025
Daren Coates
Shadow Foam Limited 5 star review on 2nd September 2025
Andrew Glimmerveen
Shadow Foam Limited 5 star review on 29th August 2025
Keith Underwood
1718
Anonymous
Anonymous  // 01/01/2019
Order did not arrive complete the basic cutting set was not delivered
Helpful Report
Posted 1 year ago
Hi Laura, We have had no correspondence with you regarding this issue. We are getting the missing cutting kit sent to you now. Please can you revise your review once you receive it? Kind regards The Shadow Foam Team
Posted 1 year ago
Product is excellent but in my opinion very overpriced for what they are. Some much better offers on multiple purchases would improve the offering in my opinion, not just a cheap accessory offered as a bonus buy
Helpful Report
Posted 1 year ago
Felt a tad pricy at £30 for a couple of bits of foam cut to the size of a Helfords toolbox but as the idea came from one of their YouTube videos fair enough. Took two weeks to arrive from ordering and was sent by Parcel Farce 24 so also felt that I'd overpaid for the delivery (no tracking info, random delivery day, time and if you were not to get to the door in time my local driver won't leave a card). Evri is cheaper and more reliable in these parts.
Helpful Report
Posted 1 year ago
Hi Paul Thanks so much for your feedback, and for your assurance you absolutely haven't paid anything for shipping as we offer free UK shipping on all our orders. Worryingly though we did email you tracking information when we shipped your order, sorry you didn't see that, it may be worth checking your spam or junk folders in case it dropped in there. To address your point on lead time, we do try and make it clear on the website that despatch time for certain items is longer than others as we often manufacture to order. In this case, you purchased a product with a 5-7 working day manufacture time and we shipped it out a day late due to seasonal demand for which I do apologise. But otherwise, hope you enjoy getting your Halfords modular system organised with the product, and thanks again for your feedback. All the best, Team Shadow Foam
Posted 1 year ago
Product is maybe good, but customer service not so. Been waiting a week for a proper response..
Helpful Report
Posted 1 year ago
Hi Phil Sorry to hear this, we always try and respond to customer enquiries within 1 working day. On this occasion, however, I've double checked and we've no emails from you or relating to this order number? If you want to contact our customer services team on 0808 1682878 or hello@shadowfoam.com they'll be only too happy to help. Many thanks Team Shadow Foam
Posted 1 year ago
The Shadow Foam concept should make for a great product but reality did not meet expectations.
Helpful Report
Posted 1 year ago
Good product but I feel it is expensive for what it is, I purchased 2 x DS150 Dewalt inserts £30.00. The DS150 Dewalt case only cost me £21.00 so it seems expensive for the foam insert.
Helpful Report
Posted 2 years ago
So it turned up within time, I ordered 2x 50mm thick dewalt inserts, both are only 40mm thick, so doesn't have the depth needed to hold my multi tool in securely. Easy to cut (I'm guessing it is called 50mm because a dewalt toughsystem case has slanted edges at the bottom, and the foam is not cut to accommodate these, so when you put it in it actually sits about 5-8mms off the actually case base. This caused the foam to sink into the gap pulling the edges up and inwards, making it less practical. I dis however pay for 2x 50mm thick pieces and relieved 2x 40mm thick pieces.
Helpful Report
Posted 2 years ago
Hi Niall Really sorry to hear this and we'd definitely like to get this sorted for you - the foam does have a depth tolerance of +/- 5mm, so it definitely shouldn't be 40mm. Could you drop us an email at hello@shadowfoam.com and we'll see what we can get sorted for you? Thanks again for the feedback!
Posted 2 years ago
Bought what I thought was the Easypeel version off the website because it was constructed with layers just like on their promotional YouTube video. When I came to doing the easypeel bit, it ripped to bits so I threw it in the bin. Turns out there is no such thing as easypeel anymore despite the YouTube video continuing to show us all how easy it is to use.
Helpful Report
Posted 2 years ago
Hi Andrew Thanks so much for the feedback, and just to clarify as discussed on email back early this month... Whilst we haven't called the product Easy Peel for some time now... it's the exactly the same product as used to be called Easy Peel. A couple of years ago we had two different grades of foam so to differentiate one was called Original and one called Easy Peel. Then, when Original was discontinued 18months ago the grade of foam formerly known as Easy Peel just became known as Shadow Foam for ease and as there was no need to differentiate it from anything else, so it's the same thing. I know you were concerned about the layers being glued together when we originally corresponded, which we confirmed isn't the case and tried to get you on the right track with your project by sharing guides on how to peel the foam with you since you were trying to peel on the layer point itself which is much harder. Hoped we'd been able to get you up and running with the project as the pictures you shared looked great. But you have our details if you want to get back in touch for more guidance and help with your project. Thanks again!
Posted 2 years ago
Foam is very soft I was thinking it was a bit harder but it done the job so it’s ok for now thanks a million delivery was amazing and measurements where perfect
Helpful Report
Posted 2 years ago
The shadow foam itself it very good. Be prepared to not have super flat levels but that's ok. I bought a lid cut for a nuprol case which didn't fit so had to cut it down myself. Not pleased with doing that considering it's suppose to fit. You need to change to a 4 axis cutter to get the bevel cuts
Helpful Report
Posted 2 years ago
It's good for home use, but I personally next time will pay the extra to get CNC cut foam inlays.
Helpful Report
Posted 2 years ago
Very nice product. I just don't think I can ever justify spending that much for this product ever again. There are similar products that are close to the same quality, but half the price. Thanks anyway.
Helpful Report
Posted 2 years ago
All delivered TSTAK inserts have been too big. After inserting them I couldn’t close the box nor the trolley! Had to cut them again. The supposedly free cutting kit was declared with its full purchasing value and I did have to pay import taxes and VAT on it. The courier, DPD, has taken upon themselves to collect VAT and service fee for the entire delivery EVEN THOUGH I ASKED THAT "SELBSTVERZOLLER" be written on the parcel (address). I suggest you go with DHL for your deliveries, no longer DPD.
Helpful Report
Posted 2 years ago
It was okay, but it took way too long to send the package. It did not arrive before Christmas while I ordered it at the beginning of December
Helpful Report
Posted 2 years ago
The foam itself is excellent, easy to use and looks great - however, the case inserts I ordered for Milwaukee Packout small case do not fit, it needs trimming down at the front by nearly 10mm which is irritating tbh. I expected it to already fit without any fiddling. Secondly, it took a week for delivery. The website clearly stated expect delays so my fault, I should have ordered from Amazon. But, like it said at the start, the actual product is really quite excellent 🫣
Helpful Report
Posted 2 years ago
Last time I ordered some shadow foam it came with a cutting blade
Helpful Report
Posted 2 years ago
3 star for the price .
Helpful Report
Posted 2 years ago
Very difficult to peel the foam layers, even when fully cut.
Helpful Report
Posted 2 years ago
I have bought the test packet and a voucher as as a Christmas gift for my husband. I haven't even opened the packet. I assume he'll like it as I wouldn't have bought it otherwise. Please stop hounding me for a review! I haven't a clue!
Helpful Report
Posted 2 years ago
Good product ! But very expensive for just a foam and i had to pay extra tax (shipped to France)
Helpful Report
Posted 3 years ago
Shadow Foam Limited is rated 4.8 based on 2,522 reviews