SGS Heating & Electrical Ltd Reviews

4.83 Rating 416 Reviews
96 %
of reviewers recommend SGS Heating & Electrical Ltd
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.87 out of 5
Read SGS Heating & Electrical Ltd Reviews

About SGS Heating & Electrical Ltd:

SGS Heating &Electrical Ltd have been operating in Salisbury and surrounding areas for over 30 years. We specialise in natural gas, LPG, oil and electric heating systems as well as general plumbing, bathrooms, builders work and electrical services. If you'd like a quotation please do not hesitate to contact us.

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01722 331066



4 Dolphin Industrial Estate, Southampton Road

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Anonymous  // 01/01/2019
Stand out customer service when you need it most- boiler bust freezing cold “no sorry -too busy -tough!!” Days of fruitless frustrating searching. Not SGS not Philipa Gemma or Steve! They CARE They want to help and they do Thanks for making it happen Philipa, really thought you wouldn’t be able to help but you DID.Gemma your call on Sunday night!!! - Steve for the squeeze in visit Monday afternoon and your patience and determination coupled with charm and professionalism. At a time when good old fashioned values don’t seem to count much- it is so uplifting to find a company and people who hold to honesty integrity courtesy even empathy and really do care!! GO SGS.
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A very quick response to an emergency call out on a Saturday. Polite and efficient, the problem was fixed efficiently! Thank you!
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Boiler repaired on the same day I called in with an issue. Couldn’t be happier (or more relieved!!) Just signed up to their Service Plan too!
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Friendly, efficient and I would recommend. More pricey than others,but they came, they did, and I’m almost entirely happy except for the rather short outlet pipe which looks a bit ridiculous but was in place before I could comment. Wish it were longer and I couldn’t see the steam when I look ou of the window.! Otherwise good. Nice guys.
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Dealt with a tricky job very well.
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Thank you SGS. Your engineer carried out the installation of my new boiler to the highest of standards. Your company came to my attention because of a recommendation and I would not hesitate to recommend you to someone else. An excellent service.
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Very helpful, I called in the morning as the gas boiler had failed, they rang back to say an engineer's schedule had been changed to attend the same afternoon. A pump was needed, he had one on the van and it was soon fitted. Excellent service from start to finish. Well done SGS, a company to rely on.
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SGS did a complicated full central heating installation for my house. They were professional, courteous and did a great job. Very impressed and would recommend.
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We were very pleased with the engineers who came. They arrived promptly and worked hard. They explained what they were doing and were polite and friendly. They barely stopped for a break and I was very impressed by the amount of work they got done. They left the house clean and tidy (they had needed to go in each room and in the loft). Really good, hard working and knowledgeable engineers - Max and James.
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I had email confirmation of a service between 08.00 and 09.00. The engineer dis not turn up until 10.00. He initially insisted that he was on time. He then showed me that his office had booked him for between 10 and 12. Very annoying for me as I had arranged everything around the specific time I was given. I expect better service, especially when paying £90 for what turned out to be a 25 minute service.
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I moved into our new home in December 2021, and immediately found some issues with the electrics and heating, such that over the last 11 months, SGS have been frequent visitors to resolve different issues for me. Each time they have proven to be friendly, proficient and efficient. The reception team also deserve credit, in ensuring the appropriate engineer visits and managing appointments. Very happy with their service.
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Fantastic company, pleasant office staff and engineers. They arrived when they said they would, and were very quick to find the fault, which isn’t always easy in an old cottage, fixed and on their way . Thank you
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I had a house electrical survey. Very comprehensive and excellent value. I would strongly recommend SGS for further work. Thank you.
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Charlie fitted a new tap outside and replaced tap washers in another tap. All work was carried out very efficiently and in a short time. Very helpful and polite.
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New lpg boiler fitted. More expensive than British gas but British Gas have such bad reviews so went with SGS. Very neat workmanship by Dan. Brickie did an excellent job matching the mortar colour and laying the bricks. Electrician was also good. I would have given five stars except the condensate waste pipe was not in accordance with the boiler makers specification which Worcester confirmed would invalidate the guarantee. The fall was not sufficient. Luckily, I checked myself and Dan came back rectified and did a neat job of doing so. So thus far, a good experience. I may revise if any issues arise. Fingers crossed!
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Good staff well organised and happy,helpful and very tidy and respected our property
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Good service and helpful engineer who explained the process of what was happening
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Needed some electrical work done -booking timely slot very easy and great job done by Issac. Thank you
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External boiler annual service. He have 30 mins notice of arrival, was prompt efficient and courteous....wearing a mask throughout. VG.
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Charlie came as "knight in shining armour" and fix the leak in a very awkward place - under an hour - very efficient, professional courteous. Well done and thank you!
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SGS recently installed my new shower unit. The engineer was efficient, polite and friendly. He was happy to give an explanation and useful advice on operating the unit which was much appreciated. This company has my recommendation. I have used their services for a long time and always get excellent service.
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SGS Heating & Electrical Ltd is rated 4.83 based on 416 reviews