Septimus Spares Reviews

Name: Septimus Spares
Rating: 4.84

4.8 Rating 994 Reviews

98 %

of reviewers recommend Septimus Spares

Company Reviews

Metrics

Info

4.8

Based on 994 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Septimus Spares 1 star review on 6th June 2023

Graham A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service. Most impressed”

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“Easy to use site for placing my order and the products arrived promptly. Can't ask for more.”

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“Really quick delivery. This is the third time I have purchased from Septimus Spares. Excellent service”

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“Excellent service great products”

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“I have a very old obscure Pressure Washer that doesn't appear on any website. Neil (I think it was) took my call on a Saturday and used the serial number to identify the part. It was not on the regular database but he searched elsewhere, found it and phoned me back with the part number. I ordered it online and it came in two or three days. Top class service, the way it should be. They take pleaseure in fulfilling customers' needs. I have used them twice for parts for this old bit of kit and both times they have excelled in their service. Top clss service”

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“Great live chat support. Provided a parts catalogue for my model and aided with the selection of the correct part. Delivered overnight even though standard delivery selected. Would highly recommend.”

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“Excellent Service”

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“Very prompt delivery and great customer service. Definitely would shop with them again”

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“easy to order and arrived quickly. power washer working perfect now. thank you”

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“I phoned to check that they had a part in stock and they answered immediately to confirm. Delivered FOC 3days later. Very good price too.”

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“Excellent service arrived in three days.”

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“Very helpful, received item on time. Would buy from them again.”

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“Very quick on delivery, correct spares (makes a change)for the item.”

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“Goods received promptly and in perfect condition. We ordered the wrong part and had to return. No fuss, very professional and excellent customer service. Would recommend. 10/10”

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“Had the part I wanted, despatched it promptly and my pressure washer is working again. Spot on, will use again!”

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“Part ordered Fri 28 June delivered 1 July. Very happy.”

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“I was fairly sure which part I was looking for but the online chat and the added benefit of a parts list download was very helpful. The part arrived as promised very quickly and was well packaged. Will definitely use Septimus again!”

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“Perfect replacement inlet tube for frost damaged Karcher pressure washer. Delivery fast too. Would recommend Septimus. Cheers.”