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Secret Linen Store Reviews

4.9 Rating 8,013 Reviews

97 %

of reviewers recommend Secret Linen Store

Company Reviews

Product Reviews

4.9

Based on 8,013 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 10th October 2021

Secret Linen Store 5 star review on 26th August 2021

Secret Linen Store 5 star review on 20th August 2021

Secret Linen Store 5 star review on 19th August 2021

Secret Linen Store 5 star review on 19th August 2021

Secret Linen Store 5 star review on 19th August 2021

Secret Linen Store 5 star review on 17th August 2021

112

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery arrived very quickly. I had to return it as I am moving house and will decide later what I need. Packaging was nice and quality good. Returns process was very easy and refund given so much quicker than other companies I have used.”

Posted 2 years ago

“Superb quality and very generous sizing ,would recommend”

Posted 2 years ago

“Beautiful colours, that’s what attracted me. I mix up colours so everything is different and is bonkers on my bed lol. The quality is perfect, believe it or not, I sleep better, don’t sweat quite as much and do feel really comfy cozy in them. I am really happy with my purchases. Bonus bonus Beautiful colours and good sleep - no complaints from me. Pricey, but worth it. An investment.”

Posted 2 years ago

“Good quality and fantastic service also excellent pillows.”

Posted 2 years ago

“Good quality bed linen with French seams - you don't see many of those these days! Always prompt delivery and well packaged. I use these in my holiday let as they are good quality and fit on deep mattresses. I have bought the seersucker bedlinen as it always looks good. I was hoping to be able to get away without ironing but find it does need ironing to meet the standards I think visitors expect.”

Posted 2 years ago

“Lovely valances and great customer service from SLS when I changed my mind of colour. Thank you”

Posted 2 years ago

“Beautiful linen and genuinely great service, from ordering on their smart website until the next delightfully and considerately wrapped parcel arrives. This is business done properly; without falseness or trend-following and without the virtue-signalling insincerity that so often accompanies the experience these days. Please don't change a thing. Kind Regards, Moss Collins”

Posted 2 years ago

“Excellent quality towels and linen bedding - I feel like I’ve levelled up!”

Posted 2 years ago

“best sheets - game changer. never thought I would be excited about sheets but I hit 30 and sleep is one of the most looked forward to things in my daily life now lol this is our 2nd set from Secret Linen Store and wouldn't order form anywhere else”

Posted 2 years ago

“LOVE my linen sheets. Super happy!”

Posted 2 years ago

“I love everything I buy from you, it is lovely quality and so pretty. I could easily buy one of everything you have to sell so have to be very strict with myself.”

Posted 2 years ago

“Pure linen from ‘Secret Linen Store’ has been a great choice - I am very happy with my bed linen.”

Posted 2 years ago

“My new bed linen is lovely quality and such a good size. So often cheaper bed linen is skimpy on size and difficult to stuff pillows and duvet in!”

Posted 2 years ago

“Great service and great products.”

Posted 2 years ago

“Purchased blush linen double duvet set. It excellent quality and feels amazing. I will purchase another linen set soon . Good customer service , spoke to a helpful lady with a query I had”

Posted 2 years ago

“Absolutely beautiful material and quality workmanship, thank you. It is quite a bit wider than our king size duvet though which annoys my husband!!”

Posted 2 years ago

“Love my new bedding, the feel and colours, always look forward to going to bed now.”

Posted 2 years ago

“Thank you for my gorgeous AA linen and throw - they are fabulously comfy and a pleasure to get into every night.”

Posted 2 years ago

“I ordered the linen curtains in grey, olive and dusky pink. They are absolutely stunning! Fantastic quality, soft to touch yet thick enough to scream quality; just enough light seeps through whilst ensuring total privacy. I am delighted! Quick delivery and stylish packaging- a top notch purchase. Thank you so very much.”

Posted 2 years ago

“Wish you would match towels range with sheets.”

Posted 2 years ago

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Secret Linen Store is rated 4.9 based on 8,013 reviews