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Secret Linen Store Reviews

4.86 Rating 1,738 Reviews
97 %
of reviewers recommend Secret Linen Store
Company Reviews Product Reviews Metrics
Merchant Metrics
Shipping & Delivery
delivery methods
Courier
average delivery time
Next Day
on-time delivery
100%
accurate and undamaged orders
98%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
4.92 out of 5
Read Secret Linen Store Reviews
Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

5 Durban Business Centre
Durban Road

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mark J
“Great Linen. Rapid delivery. All good.”
Helpful Report
Posted 1 hour ago
Viviane M
“Ordered a double fitted sheet in a gorgeous teal colour.. Perfect fit and the quality is superb. Delivery time was good too. I have previously ordered from Secret Linen store, cannot fault the service nor the products.”
Helpful Report
Posted 1 hour ago
Anonymous
“Absolutely beautiful colour and amazing quality. Highly recommend.”
Helpful Report
Posted 2 hours ago
Julie S
“Great service and prompt delivery.”
Helpful Report
Posted 6 hours ago
Anonymous
“Excellent quality and timeless style. Loved it.”
Helpful Report
Posted 7 hours ago
Lorraine W
“Beautiful linen, beautifully and thoughtfully wrapped. Delighted with purchase and quite enchanted with the effort and thought put into the presentation of the duvet set. Really a stand out company. I’ve been a white company customer for years and found the SLC quite by chance. I am so pleased I’ve found you.”
Helpful Report
Posted 16 hours ago
Anonymous
“Great product and service”
Helpful Report
Posted 20 hours ago
Anonymous
“Great quality. Duvet cover design is eye catching. Sheets are excellent fit and love the grey colour.”
Helpful Report
Posted 22 hours ago
Michelle O
“Wonderful service ! Loving the new Downy Duck duvet so warm and Cosy .....I didn’t realise how worn out the old one was until this was on the bed !”
Helpful Report
Posted 23 hours ago
Anonymous
“Quality product at quality prices delivered when promised.”
Helpful Report
Posted 1 day ago
Anonymous
“Always very happy with my purchases”
Helpful Report
Posted 1 day ago
Elizabeth F
“Excellent product delivered within expected time. I will be happy to purchase further products from the Secret Linen Store, and would recommend them to friends and family.”
Helpful Report
Posted 1 day ago
Charlie D
“Excellent and loved the paper package rather than plastic but would have liked you carry that vibe throughout all your packaging. But all excellent and beautiful quality”
Helpful Report
Posted 1 day ago
Margo Q
“Fabulous product, great communication, prompt delivery! What more could you want?!”
Helpful Report
Posted 1 day ago
Suzanne E
“Consistent quality”
Helpful Report
Posted 2 days ago
Charlotte W
“Such a great company to deal with. I’ve place two orders now and both were received well. On the second order there was a picking discrepancy which was dealt with with professionalism and speed. Beautiful materials which make you feel like you are on holiday in your own home!!!!!!!! Thank you”
Helpful Report
Posted 2 days ago
Emma M
“Excellent customer service and a pleasure to talk to. I made an error with my order which was easily sorted by Jessica even sending me a hand written much appreciated note. I won’t buy my bedding anywhere else from now on !!”
Helpful Report
Posted 2 days ago
Ruth C
“These fitted sheets are perfect. The fit is perfect on my deep mattress and they are a joy to sleep on. Hubby loves them too.”
Helpful Report
Posted 2 days ago
Anonymous
“I am very pleased with my duvet cover. I will not be able to iron it as it is extremely heavy! And I am very old!! ,lt will be fine, we have used it and found it very cosy”
Helpful Report
Posted 2 days ago
Brenda G
“Friendly staff, helpful & efficient service, kept in touch with progress of order, what more can you want !”
Helpful Report
Posted 2 days ago
Secret Linen Store is rated 4.86 based on 1,738 reviews
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