Secret Linen Store Reviews - Read 5,943 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.90 out of 5

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

5 Durban Business Centre
Durban Road

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Secret Linen Store 5 star review on 19th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with everything I bought from you as were the 2 people I gave the linen sheets and towels to. They were very good quality and much appreciated by my relatives.”

Posted 8 hours ago

“Straight forward and hassle free delivery.”

Posted 8 hours ago

“I was a little disappointed that the aubergine wasn’t more vibrant. It looked better in the photo. But that said, it’s on the bed, it’s cosy & comfortable and my eyes are closed at night so can’t see it then anyway.”

Posted 8 hours ago

“Excellent quality curtains. They look really stylish in my bedroom. Love them!”

Posted 9 hours ago

“Absolutely loved my secret linen bedding looks great and feels great thanks to rose for all her help”

Posted 9 hours ago

“I ordered bed linen and pillows as a present for my son. The quality was amazing and the pillows were so nice I'm going to order some for myself.”

Posted 11 hours ago

“Excellent linen bedding, beautifully fitted, the fitted sheets have room for a deep mattress. The quilt covers are generously cut, by far the most satisfactory bedding I have bought in years. The colours are sumptuous, even the pastels. Mix and co-ordinate is so totally an option.
The bedding washes beautifully. I find them so comfortable and responsive to body temperature.”

Posted 11 hours ago

“Love it all , don't have enough of it, want to buy some more, such super designs, and the fabric is super cosy.”

Posted 11 hours ago

“I bought curtains with blackout linings as an emergency after moving house, thinking I would replace them later. They look fabulous and will stay! The ladies at the shop were very friendly and helpful when I phoned to check a detail before purchase.”

Posted 11 hours ago

“The experience of receiving the goods was excellent, they arrived soon and were beautifully packaged. However, I thought the colour was not quite as pictured. The spice shade more resembles terracotta, which clashes with my colour scheme. I don't want to sound obsessed, but the colour was the reason I ordered the goods. Otherwise the linen is very good quality.”

Posted 12 hours ago

“Easy to order, great product, lots of choice”

Posted 12 hours ago

“Loved the quality and the colours, i have been looking for this for such a long time, i am glad I finally found it”

Posted 13 hours ago

“Truly quality products”

Posted 14 hours ago

“Great service, loved my cushion pads and the throw I ordered so much I returned for more! Thank you”

Posted 14 hours ago

“Great service, quick delivery”

Posted 14 hours ago

“Very helpful and great quality 👌”

Posted 14 hours ago

“Very helpful right from the start, keeping me informed at every step, explaining the situation re. Xmas and the pandemic.”

Posted 14 hours ago

“Very pretty and instantly can see the quality, My teen daughter loves them too .Arrived on time and nicely packaged.”

Posted 15 hours ago

“My order came very quickly. So delighted with my purchase I bought a similar duvet cover as a gift for a friend. Absolutely love the quality of the linen and level of service. I will be buying again and again”

Posted 15 hours ago

“Fabulous sheets”

Posted 15 hours ago

Secret Linen Store is rated 4.86 based on 5,943 reviews