Secret Linen Store Reviews

4.86 Rating 1,738 Reviews
97 %
of reviewers recommend Secret Linen Store
Merchant Metrics
Shipping & Delivery
delivery methods
Courier
average delivery time
Next Day
on-time delivery
100%
accurate and undamaged orders
98%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
4.92 out of 5
Read Secret Linen Store Reviews
Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

5 Durban Business Centre
Durban Road

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Great Linen. Rapid delivery. All good.
Helpful Report
Posted 1 hour ago
Ordered a double fitted sheet in a gorgeous teal colour.. Perfect fit and the quality is superb. Delivery time was good too. I have previously ordered from Secret Linen store, cannot fault the service nor the products.
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Posted 1 hour ago
Absolutely beautiful colour and amazing quality. Highly recommend.
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Posted 2 hours ago
Great service and prompt delivery.
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Posted 6 hours ago
Excellent quality and timeless style. Loved it.
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Posted 7 hours ago
Beautiful linen, beautifully and thoughtfully wrapped. Delighted with purchase and quite enchanted with the effort and thought put into the presentation of the duvet set. Really a stand out company. I’ve been a white company customer for years and found the SLC quite by chance. I am so pleased I’ve found you.
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Posted 16 hours ago
Great product and service
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Posted 20 hours ago
Great quality. Duvet cover design is eye catching. Sheets are excellent fit and love the grey colour.
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Posted 22 hours ago
Wonderful service ! Loving the new Downy Duck duvet so warm and Cosy .....I didn’t realise how worn out the old one was until this was on the bed !
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Posted 23 hours ago
Quality product at quality prices delivered when promised.
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Posted 1 day ago
Always very happy with my purchases
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Posted 1 day ago
Excellent product delivered within expected time. I will be happy to purchase further products from the Secret Linen Store, and would recommend them to friends and family.
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Posted 1 day ago
Excellent and loved the paper package rather than plastic but would have liked you carry that vibe throughout all your packaging. But all excellent and beautiful quality
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Posted 1 day ago
Fabulous product, great communication, prompt delivery! What more could you want?!
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Posted 1 day ago
Consistent quality
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Posted 2 days ago
Such a great company to deal with. I’ve place two orders now and both were received well. On the second order there was a picking discrepancy which was dealt with with professionalism and speed. Beautiful materials which make you feel like you are on holiday in your own home!!!!!!!! Thank you
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Posted 2 days ago
Excellent customer service and a pleasure to talk to. I made an error with my order which was easily sorted by Jessica even sending me a hand written much appreciated note. I won’t buy my bedding anywhere else from now on !!
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Posted 2 days ago
These fitted sheets are perfect. The fit is perfect on my deep mattress and they are a joy to sleep on. Hubby loves them too.
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Posted 2 days ago
I am very pleased with my duvet cover. I will not be able to iron it as it is extremely heavy! And I am very old!! ,lt will be fine, we have used it and found it very cosy
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Posted 2 days ago
Friendly staff, helpful & efficient service, kept in touch with progress of order, what more can you want !
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Posted 2 days ago
Secret Linen Store is rated 4.86 based on 1,738 reviews