Secret Linen Store Reviews - Read 4,707 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.90 out of 5

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

5 Durban Business Centre
Durban Road

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Secret Linen Store 5 star review on 1st April 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love our linen sheets, we now have two sets. The sheets seem to have an ability to be cool in the summer and warm in cooler weather. They are heavier than cotton and for that reason they wrap around you and eliminate all those areas around where cold draughts can penetrate. Lovely.”

Posted 1 hour ago

“Ordered navy throw recently and grey striped duvet set previously really pleased with the quality of both.Efficient service”

Posted 5 hours ago

“This is the second time I have purchased from your wonderful company! Absolutely love my olive and pink linen combination! My knitted throw in the pale pink has a lovely tactile feel to it, and my linen set washes like a dream, I use the recommended liquid detergent. And to sleep in,,,,that's another story! Bliss!! And just a footnote, cannot praise Jodie and Rose enough for all their expertise and help, and finally Molly and Harriet, what you have achieved, your venture, has to be commended. The attention to detail, order tied with woven ribbon, and sachet of sleep tea- just wonderful💕”

Posted 19 hours ago

“So happy with our beautiful linen pillowcases! Really lovely quality!”

Posted 21 hours ago

“The quality of material used in the bed linen is excellent. I was worried when I took everything out of the packaging and it looked so creased. However...only a gentle iron and everything was perfect. It has remained so and is a joy.”

Posted 22 hours ago

“I’ve washed it once and it seems ok. In time I may order another duvet cover and pillow shams.”

Posted 1 day ago

“Fast delivery, beautifully packaged”

Posted 1 day ago

“My most recent purchase was a set of Dove Grey towels. This is my third set which is proof in itself that I love them!”

Posted 1 day ago

“High quality products, the linen used is the softest I ever found, carefully made and delivered with such lovely details that make all the difference. I will definitely order again.”

Posted 1 day ago

“Lovely bed linen and fab colours. Very quick delivery and helpful staff when I phoned”

Posted 1 day ago

“Good quality duvet cover and pillow cases for the price. Lovely colour and print.”

Posted 1 day ago

“Great Service and Great Product. We ordered hotel quality duvet covers and pillow cases, very high quality bedding that washes and dries lovely. Will definately be buying from the Secret Linen Store again!”

Posted 1 day ago

“An absolute delight”

Posted 1 day ago

“Lovely soft linen, beautifully presented. True to colour so far but hasn't been washed yet! So far very pleased 😊”

Posted 2 days ago

“Great product, very pleased.”

Posted 2 days ago

“Fantastic selection of Emperor Duvets. Lovely choice of pillow case too.
Arrived quickly, packaged well.

Thank you”

Posted 2 days ago

“Great products ( bed sheet, duvet cover and pillow cases), swift delivery and lovingly packaged. They also feel very nice!”

Posted 2 days ago

“Such beautifully soft comfortable sheets & divine colours. Excellent quality - night night 😴🥰”

Posted 2 days ago

“I adore the linen curtains, I've ordered 4 different colours, they've cheered me up, freshened up our home and will bring colour to winter.”

Posted 2 days ago

“Wonderful service and astonishingly beautiful linens. Thank you.”

Posted 2 days ago

Secret Linen Store is rated 4.86 based on 4,707 reviews