Secret Linen Store Reviews - Read 6,984 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.90 out of 5

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

5 Durban Business CentreDurban Road, ,

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Secret Linen Store 5 star review on 15th April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful, soft and brilliantly made bedding. Totally lives up to its 5 star reviews for style, comfort and quality.”

Posted 7 hours ago

“Still waiting for my order. Really dissapointed it’s taken so long. Placed my order in February. 😞”

Posted 8 hours ago

“Beautifully wrapped, quick delivery.”

Posted 10 hours ago

“Beautiful bed linen - loving the colours and texture of the linen. Appreciate that they are made in Portugal Europe.
I also bought towels which match or compliment the bed linen - they are good quality and a pleasure to use- soft and absorbent. Appreciate the recyclable outer packaging and presentation. Still better to replace the plastic bags that contain each item with recyclable material. This is the reason for not giving full score.”

Posted 10 hours ago

“Lovely soft bed linen and looks like new after every wash. Love getting into bed knowing I’ll have a great nights sleep between these beautiful sheets and duvet covers. Highly recommend”

Posted 11 hours ago

“Lovely stuff, and very prompt and helpful on the phone when I rang with a question.”

Posted 12 hours ago

“Excellent quality and fabulous company to deal with...”

Posted 15 hours ago

“Love this store. Great quality products and very fast delivery. The linen sheets are luxurious and very easy care.”

Posted 16 hours ago

“I did have a problem with some towels I ordered from Secret Linen. However I was impressed with the speed and efficiency that this was dealt with. The towels are excellent quality.”

Posted 17 hours ago

“Excellent quality, beautiful colours.”

Posted 19 hours ago

“I have to admit I never leave reviews on anything however I feel very strongly about the Secret Linen Store. I think it is brilliant! I run a B&B and all my new sheets, towels and mattress protectors have all come from you. They are very well priced, very swift to be delivered and they look beautiful. I will definitely be buying more in the future.”

Posted 20 hours ago

“very very happy with my purchase”

Posted 1 day ago

“Gorgeously soft duvet sets in beautiful colours and lovely, very springy towels. I can't recommend SLS enough.”

Posted 1 day ago

“Linen bed linen is special.”

Posted 1 day ago

“I don't find the colours are quite what I thought they would be as seen online.”

Posted 1 day ago

“Beautiful bedding”

Posted 1 day ago

“Great quality pillows and cushions. My bed looks and feels lovely.”

Posted 1 day ago

“I had never bought linen sheets or pillowcases before and was pleased to find the Secret Linen Store. The website was easy to follow and there was lots of advice. I loved the sheets, especially the blue colour. The products were well packed and there was even an interesting newsletter included.”

Posted 1 day ago

“The bedding is amazing, wonderful quality, and the ethos of the company just adds to it. Customer service is prompt and really attentive too.”

Posted 1 day ago

“Fine”

Posted 1 day ago

Secret Linen Store is rated 4.86 based on 6,984 reviews