Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,013 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,013 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 10th October 2021

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and quick delivery.”

Helpful Report

Posted 2 years ago

“I loved my linen sheets and duvet covers so much I ordered more for the kids, thin stripe duck egg and beige check - so lovely. Service was excellent, order delivered quickly in recyclable packaging. I can’t recommend enough.”

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Posted 2 years ago

“Very efficient. Very good quality pillow cases. Wash beautifully.”

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Posted 2 years ago

“Beautiful bedding and wonderful customer service - when I ordered a full bed of linen but only one pillow case (thinking they came as a pair which was completely my fault) I phoned to order one more and they kindly sent it out postage free.”

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Posted 2 years ago

“I recently ordered some check patterned pure linen bedding. It arrived promptly via DPD and washed beautifully. Like the deep envelope construction of the pillow cases as they keep the pillows firmly in place. Thought it a little pricey but if cared for correctly, pure linen should last for years to come so was a bit of an indulgence. Comparable quality to other high end online retailers. All good so far and would order from this company again.”

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Posted 2 years ago

“Beautiful quality bedding.”

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Posted 2 years ago

“We LOVE our new duvet covers and pillow slips. The quality of fabric is superb and the design is exactly as seen on your website. So we are more than happy with our choice and your products. Having trawled through countless websites of other bed linen companies I can assure you that the choice you offer is so much better than any others we looked at and good value considering the high standard of material & manufacturing.”

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Posted 2 years ago

“Great product prompt delivery”

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Posted 2 years ago

“Lovely, pricey, but worth it!”

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Posted 2 years ago

“Reasonable price with excellent quality!”

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Posted 2 years ago

“Excellent product, accurate colour reproduction from screen, speedy delivery, thank you”

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Posted 2 years ago

“Relaxed denim loop top linen curtains in natural colour are exactly as ordered and exactly what I'd hoped they'd be. Loving the new addition to my bedroom. Thanks guys!”

Secret Linen Store 5 star review on 14th August 2021

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Posted 2 years ago

“Excellent quality customer service! Highly recommended!”

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Posted 2 years ago

“Love this sheet,so soft and luxurious,have not washed it yet.”

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Posted 2 years ago

“We love our new linen duvet set, great quality and the colour is perfect. Very friendly and helpful service. Fast delivery too. Will be saving up for another set!”