Scent City Reviews

Name: Scent City
Address: Scent City71-75 Shelton StreetCovent GardenLondon, London
Rating: 4.94

4.9 Rating 250 Reviews

100 %

of reviewers recommend Scent City

4.9

Based on 250 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About Scent City:

An Online Niche Fragrance E-Retailer.
The Ultimate Fragrance Destination. Customer Satisfaction is our #1 aim. We ♥ what we do!

Scent City 5 star review on 30th November 2022

Anonymous

Anonymous // 01/01/2019

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“Absolutely fantastic products sent out on time and wrapped well. If you want quality don’t hesitate in using scent city”

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“Delivery time, ease of website use and PayPal facility, range of exclusive unique products, packaging, free gift, personalised note and follow up call. A****class”

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“Excellent services, will definitely buy again”

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“The lady to whom I sent several emails, has always been very kind and had a lot of patience ... I can not say that of some sites in France where we do not even answer! The package received, I was pleasantly surprised by the care taken to protect the best 2 perfumes that I ordered. Bravo! I recommend this site for its seriousness and professionalism. A new happy customer!”

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“I’ve bought from them twice now, and both times the perfume has come well packaged with a little handwritten note explaining about the scent, a very nice touch. Communication is excellent and I had a reply to my email within minutes when I had a quiery about something. I like the 2 free samples they do too. Yes so a brilliant company, I would definitely recommend, thank you. I don’t often leave reviews either, only when I am very impressed.”

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“very happy with my purchase”

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“i love the beautiful strong and lasting smell.”

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“"Toles Parfum,gutes Servis"”

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“A wonderful shop, selling probably the most exclusive fragrances in the UK. The website is well laid-out, and easy to use. Receiving two free samples of your choice with your order is a lovely bonus; the personal note I have received with each of my orders has been a very kind touch, and makes you feel your custom is valued (unlike any of the once exclusive department stores in London). Orders are securely packaged, and arrive very quickly. Can't say enough good things about this shop - from the choice of very unusual fragrances, to the service provided.”

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“Your Customer Service is outstanding!!”

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“Very rapid delivery, excellent packaging, keen pricing, free samples, working discount code, good checkout system, loyalty system, personalised messages... what's not to like? I am likely to return when the right deal comes along. Thank you!”

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“Very friendly service and careful treatment! Thanks!”

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“You are perfect dealer and make' s me happy! Thank You so much!”

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“Amazing and very fast. I'm Super happy!!! And is great to find my favourite profume here !! Much love”

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“Super happy with my experience shopping at Scent City. Excellent customer service, speedy delivery and quality products. Ordered a birthday present for my mum which she was delighted with (along with the free samples!). Usually shops at luckyscent or Les Sentures but will be using Scent City more after my shopping experience with them.”

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“Super impressed with the fantastic service from Scent City! I usually use luckyscent or Les Sentures but decided to try Scent City and so glad I did! Ordered a birthday present for my Mum which she was delighted with and received free samples too. Excellent customer service and speedy delivery. Will definitely use Scent City again!”

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“First class service & communications, item despatched quickly & well packaged. Lovely perfume plus two complimentary samples and a handwritten thank-you note. I will certainly buy from Scent City again and would highly recommend them.”

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“very personal service .item sent free by next day delivery .will definitely use again”

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“Fantastic service...highly recommended company. Ordered Designer Opulent Shaik No 77.. Presentation and packaging is outstanding.”

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“Absolutely wonderful experience with Scent City. I will definitely use this company again and they offer outstanding customer service”

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Scent City is rated 4.9 based on 250 reviews