Scent City Reviews

Name: Scent City
Address: Scent City71-75 Shelton StreetCovent GardenLondon, London
Rating: 4.94

4.9 Rating 250 Reviews

100 %

of reviewers recommend Scent City

4.9

Based on 250 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About Scent City:

An Online Niche Fragrance E-Retailer.
The Ultimate Fragrance Destination. Customer Satisfaction is our #1 aim. We ♥ what we do!

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best website I know and the very reliable top quality”

Scent City 5 star review on 7th March 2017

Helpful Report

“excellent service and brilliant packaging to get my purchase delivered safely, i will be using you again ! Pete Chapman”

Helpful Report

“I discovered ScentCity when searching for Designer Shaik-Shaik 70 perfume. The website was interesting and inviting. I placed an order for the first time 10 days ago and the order arrived within three days. The service was excellent and the communication made the process easy and friendly. They sent me two free samples from which I placed a second order two days ago, which arrived today. I am really impressed with their product line and their sales and after sales service. I have recommended ScentCity to a few friends who are eagerly awaiting to test the samples I received today. Im am going to be a regular at ScentCity. RS”

Helpful Report

“Very helpful, friendly, competent...and made me feel like a valued customer, although I was only buying samples.”

Helpful Report

“I have used Shaik Arabia for a number of years and to find that it is available in the UK means I am going to be able to wear something different from the norm”

Helpful Report

“Bit of a delay with order - but Neha kept me updated and added an extra sample. Thanks & have a great hols.”

Helpful Report

“Amazing choice, I was able to find a perfume very difficult to get to Belgium ! And the packaging is great, very cautious.”

Helpful Report

“Excellent selection of rare and hard to find perfumes. Very fast delivery and secure packaging. Only minor quibble is that I wanted to pay by PayPal, which kept skipping the screen where I could enter the 10% discount code. I eventually had to get online assistance from one of your very helpful staff, and then pay by card to be able to use the discount code”

Helpful Report

“I ordered a product on 1/12/16 shown as In stock which turned out to have been sold out, I was immediately contacted by SentCity who offered a return of my money, when I explained that it was to have been a Christmas present for my wife I was informed that they could obtain the item and ensure it was delivered in time for Christmas. The product was delivered exactly as stated on 14/12/16 along with two other samples which greatly pleased my wife. I can thoroughly recommend the service and reliability of SentCity and will certainly use them again.”

Helpful Report

“Original item ambre 114 120ml Reasonable price Great customer service Super Fast delivery What else do I need”

Helpful Report

“Order was delivered promptly and included 2 samples that I had not requester, which was a nice touch as they could be tried out too. Good service.”

Helpful Report

“I would recommend Scent City to anyone looking for quality fragrances at an unbeatable price without compromising a customer service second to non.”

Helpful Report

“Excellent service! ~ Excellent customer relations ~ Fragrances well wrapped and protected ~ Full tracking and follow up. Fragrances received within 7 days on other side of the world. Very pleased. Thank you !”

Helpful Report

“looks gorgeous”

Helpful Report

“Thanks to Scentcity , I' ve bought a perfume that I couldn't find in UK , Shaik Opulent 33. First, I was reluctant to spend the money through a website I didn't know, but Scentcity proved their honesty . I highly recommend it! They sent me lots of complimentary samples too. Thanks Neha !”

Helpful Report

“Very happy, quick delivery, good price.”

Helpful Report

“A wonderful site filled with many unknown gems. Excellent customer service & extremely generous sample service. Would recommend this site to anyone with a passion for fine fragrance. 5*”

Scent City 5 star review on 5th September 2016

Helpful Report

“Easy to navigate website, good choice of payment methods and very fast delivery. Excellent service!”

Helpful Report

“Very good customer service. Would diffinately recommend. Fast and efficient.”

Helpful Report

“Excellent service, kept informed about my order from start to finish and arrived quicker than originally expected! Felt like I was receiving a personal service. Highly recommend and will definitely use again. Thank you ascent City!”

Helpful Report

Scent City is rated 4.9 based on 250 reviews