Scent City Reviews

Name: Scent City
Address: Scent City71-75 Shelton StreetCovent GardenLondon, London
Rating: 4.94

4.9 Rating 250 Reviews

100 %

of reviewers recommend Scent City

4.9

Based on 250 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About Scent City:

An Online Niche Fragrance E-Retailer.
The Ultimate Fragrance Destination. Customer Satisfaction is our #1 aim. We ♥ what we do!

Anonymous

Anonymous // 01/01/2019

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“Amazing team of highly professional people who treat their customers with personal approach and attention. Top quality products, fast delivery. Highly recommended! ????????”

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(Online Store) -

“This place has a great selection of unique brands and niche fragrances with high quality ingredients.Very impressed with Scent City brands range, their samples programme for those who can't get to a store, and level of customer service which gives every customer personal attention to ensure that they find a perfume that they will love.Cannot recommend it more highly.”

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(Online Store) -

“Wow I have to share a lovely experience I have had with http://www.thescentcity.com, I joined their free sample subscription and this is what they sent me today!! All in beautiful packaging it felt like Christmas! Really friendly service too ????”

Scent City 5 star review on 17th June 2016

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(Online Store) -

“Found the site very easy to navigate not to mention the great customer service of the Scent city team. Order arrived quickly without any issues and my mum loved it. I will 100% be back for more. Thank you Scent City.”

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“Very reliable when it comes to quick delivery and the products are well packaged, no damages when they come”

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“Quick simple easy to use website with efficient emails about order brilliant website”

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“Great experience so far with scentcity. Carefully selected niche fragrances. Free samples - absolutely brilliant service! Fantastic communication and quick email response. 100% recommended!”

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“Great service and product.”

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“Excellent products and best costumer service I will highly recommend scent city to all my friends.”

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“Very good customer service and excellent products”

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“My package was handled very nicely and swiftly. Will definitely use scent city again! Great products!”

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“I have been in contact with London branch and so far I can just say ... - Waw, very polite and helpful staff. I will highly recommend them and already pass company details to most of my friends Thank you for your service and looking forward to make business with you. Kinds regards Calin Pop Mobile 07939693303 Email calin.pop@outlook.com”

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“Very good communication. Very customer focused. Have best prices in the market, and very good promos! Recommend 100%.”

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“Very happy with service”

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“Exceptional service, always very helpful. Excellent range of exquisite niche fragrances.”

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(Online Store) -

“very happy with the customer service provided, received my items the next day! very prompt. cannot fault!”

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“Luxury service, my package was very well handled. Good job!”

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“Great choices and explanations website, made it easy to order and received my order very quickly :)”

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“Excellent !!!”

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“Scent City is an excellent place to buy from. I'm very happy with the way my order was handled. My item arrived the next day, very well packaged. I also received two free samples in the mail a few days after my order arrived after contacting Scent City and requesting them. Their customer service is fantastic. They go above and beyond to make sure their customers are happy. I recommend Scent City to everyone. I'll definitely be shopping with them again.”

Helpful Report

Scent City is rated 4.9 based on 250 reviews