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Scent City Reviews

5 Rating 212 Reviews

100 %

of reviewers recommend Scent City

Company Reviews

5.0

Based on 212 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Scent City:

An Online Niche Fragrance E-Retailer.
The Ultimate Fragrance Destination. Customer Satisfaction is our #1 aim. We ♥ what we do!

Visit Website

Phone:

0203 189 1678

Email:

contact@thescentcity.com

Location:

Scent City71-75 Shelton StreetCovent GardenLondon

Scent City 5 star review on 8th March 2021

Scent City 5 star review on 14th November 2020

Scent City 5 star review on 13th July 2019

Scent City 5 star review on 2nd April 2019

Scent City 5 star review on 24th March 2019

Scent City 5 star review on 20th March 2019

Scent City 5 star review on 17th March 2019

4

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant customer service!!! As a first time customer I ordered a bottle of perfume that I had been trying to source for a while. Within a half hour of placing my order received a very nice email indicating there had been a stocking error and my payment had been refunded, they suggested an alternative that they had in stock. I duly ordered that alternative and delivery arrived as promised within a couple of days. Vey nice touch with handwritten card and suggestions on use of the two samples supplied. I was very impressed and I know know I have a UK based distributor of my Wife's favourite perfume. Thanks to all the team at Scent City”

Helpful Report

“I want to start off by saying this is the best website I've found when it comes to fragrance samples. What sets them apart from other sites I've used is how cheap they are, their delivery is on point and always on time, the fact there was a hand written note on my first delivery explaining the scents was such a great, personal touch but even better than that they provide two free samples of fragrances with each order. It's such a great way to introduce you to new fragrances. Keep up this great work guys. You've definitely found yourself a new loyal customer. I will 100% be using your service again and again.”

“Delivery was quick and the packaging was a delightful customer experience and was exactly what I wanted!!”

“I've been a regular customer with Scent City for few years,and I honestly have been absolutely satisfied with the service I have recieved. The products sold in this shop is remarkably great.”

“Excellent!! 2 free samples!!!”

“Service was excellent. Order arrived quickly with no problems. Was delighted to be able to purchase Hyalomiel, last purchased in France. Have just ordered more for Christmas. Margaret Robertson”

“I absolutely love the Sample I bought of the Designer Shaik #33 for women. It smells lovely and it arrived faster than originally scheduled.”

“Ordered 2 samples, both arrived along with 2 free samples in good time, well packaged. Will definitely be ordering from scent city again!”

“Wonderful selection of perfumes, easy to navigate website, and quick delivery. I also really appreciated the hand-written note and the free samples. I highly recommend ScentCity and will order from them again.”

“I've always loved this company and its uniques collection of scent. My order this time was a sample set and I was happy with it and having the choice of a further 2 samples to explore - I adore scent!”

“Incredible! ... bought two samples of Histoires de Parfums, 1740 Marquis de Sade and Edition Rare Fidelis, received four, two as a free gift, This is not a Blue Bottle 1.6 and 1828 JULES VERNE. I was pleasantly surprised by the handwritten letter with comments. I have no doubt that the business owner is a real gentleman. I recommend to everyone!”

Scent City 5 star review on 8th March 2021

Thank you for taking the time to express your feedback. Much appreciated. SC x

“Excellent parfums,I love”

“Amazing customer service quick delivery and lots of perfume brands to choose from 5*”

“What a great Little company. Service was fantastic!! i placed my order directly over the phone and they even called me back before i had spent any money when our internet based phone system went down. i purchased 3 bottles of the fragrance i was looking for as gifts and the free samples sent out are all absolutely on point for what i would wear. I will definitely be back SOON....”

Thank you for taking the time to express your feedback. Much appreciated. SC x

“Great service and a lovely handwritten note accompanying the free samples. I will certainly purchase from Scent City again!”

“Would definitely recommend. Excellent service - I ordered 5 samples and they put in 4 free samples which was such a lovely treat - really appreciated. They included a note suggesting different ways to wear the perfumes, which I thought was a great, personal touch. I am really impressed with the experience, and I will certainly buy from again.”

“Perfect - quick delivery, well-packaged, sample came with two free samples and a hand-written note suggesting best occasions to wear. Many thanks.”

“it was a good experience and I will sure do it again :)”

Scent City 5 star review on 14th November 2020

Thank you for taking the time to express your feedback. Much appreciated. SC x

“Brilliant service, quick dispatch, good communication and products quality”

“Wonderful. Very pleased with purchase. Fast delivery, great packaging. Thank you”

“OUTSTANDING customer service! Very grateful for the samples I asked for👊🏾”

Thank you for taking the time to express your feedback. Much appreciated. SC x

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Scent City is rated 4.96 based on 212 reviews