Scarf Room Reviews

Name: Scarf Room
Address: 37 Clifton St, Lytham St Annes
Rating: 4.89

4.9 Rating 6,589 Reviews

99 %

of reviewers recommend Scarf Room

4.9

Based on 6,589 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

Phone: 01253 468967

Email:

info@scarfroom.co.uk

Location:

37 Clifton St
Lytham St Annes
FY8 5ER

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Scarf Room 5 star review on 24th April 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought as part of chrismas gift Looks true to picture colourwise and is good quality speedy delivery Have bookmarked site for further use”

Helpful Report

Posted 6 years ago

Dear Andrew Thank you so much. We appreciate, being an online company, just how important it is offer accurate photos of our products and we do take a lot of time and care with this. Happy to hear that you have bookmarked our site. We also have a customer service line if you need any advice in the future. You can reach us on 01253 733870 Monday to Friday from 9am to 5pm. Thanks again. Kind regards Scarf Room.

Posted 6 years ago

“The scarfs are great and the service is very good but I found ordering very difficult on your website”

Helpful Report

Posted 6 years ago

Thank you for your review. We would be grateful to find out exactly why you found the ordering process difficult as we are keen to respond to customer feedback and want to constantly improve the service we offer. Please contact us on info@scarfroom.co.uk with more details and we shall look into this. We look forward to hearing from you. Kind regards Scarf Room

Posted 6 years ago

“Good service”

Helpful Report

Posted 6 years ago

Thank you! Kind regards Scarf Room

Posted 6 years ago

“Product came when it was supposed to”

Helpful Report

Posted 6 years ago

Thank you! Kind regards Scarf Room

Posted 6 years ago

“Prompt delivery A bit disappointed in material was expecting softer feel”

Helpful Report

Posted 6 years ago

Dear Eileen Thank you. Really sorry to hear that you are not happy with the feel of the fabric. You will note from our reviews that this really is not the experience of the majority of our customers. However, if you would like an exchange/refund for your purchase, we would be more than happy to organise that for you. Please contact us on info@scarfroom.co.uk and our friendly customer services team will sort that out for you. Kind regards Scarf Room

Posted 6 years ago

“Lovely scarves and great customer service!”

Helpful Report

Posted 6 years ago

Dear Wendy Thank you so much! Kind regards Scarf Room.

Posted 6 years ago

“The scarves are a little different from the shops and they have been good quality. They normally come beautifully wrapped but the last 4 I bought arrived in one bundle. A shame as that was part of the presentation for gifts. Just ordered some more, I hope this was a one off.”

Helpful Report

Posted 6 years ago

Thank you for your review. Yes, it was as we always do try to wrap up the scarves individually as far as possible. It is so encouraging to know that our customers love the way the products are presented. Kind regards Scarf Room

Posted 6 years ago

“It was fine. Colour as expected. Quality seems good.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to post a review. Kind regards Scarf Room.

Posted 6 years ago

“I have only given 4 stars because of the problems with trying to place initial order. Once the order was placed, the service was quick and smooth. The scarf purchased is beautiful and soft and much bigger than anticipated.”

Helpful Report

Posted 6 years ago

Dear Sally I am sorry to hear that you had problems trying to place the initial order. That is why we have a help line so that we are available to help customers if they are experiencing any problems. Our friendly team is available from Monday to Friday from 9am to 5pm. So pleased you loved your pashmina though and that it exceeded your expectations. Kind regards Scarf Room

Posted 6 years ago

“Looks pretty good but I did expect it to be as I paid a decent price”

Helpful Report

Posted 6 years ago

Dear Michelle Thank you for your review. Glad you like your scarf! Love Scarf Room

Posted 6 years ago

“Just what I wanted and the colour perfect.”

Helpful Report

Posted 6 years ago

Thank you so much. Kind regards Scarf Room.

Posted 6 years ago

“Loved the quality my pashmina, but o chose the wrong colour, have kept it as it will come in useful one day, Excellent delivery”

Helpful Report

Posted 6 years ago

Dear Sally Thank you so much! Kind regards Scarf Room.

Posted 6 years ago

“Enjoyed my first time shopping in the Scarf Room. Lovely scarf, easy to purchase online and arrived when stated.”

Helpful Report

Posted 6 years ago

Dear Dawn Thank you so much for your lovely feedback. It is always so encouraging to hear from happy customers! Love Scarf Room.

Posted 6 years ago

“Good value for money.”

Helpful Report

Posted 6 years ago

Thank you so much. Kind regards Scarf Room.

Posted 6 years ago

“The scar/passing looks to be of very good quality. It is a present for my daughter in law for Christmas.”

Helpful Report

Posted 6 years ago

Thank you. Our pashminas and scarves really do make lovely presents for Christmas as well as birthdays, Mother's Day, wedding favours, anniversaries and other special occasions. I really hope your daughter in law loves her scarf! Love Scarf Room.

Posted 6 years ago

“The shade of the scarf I recieved was just a bit duller than I had expected. I wanted something just a bit brighter but not pink! Otherwise the scarf was lovely and soft and good value for money I thought so I was sorry to have to return it.”

Helpful Report

Posted 6 years ago

Thank you for your review. We are always looking to add new colours to our lovely ranges so do keep an eye on the website. Kind regards Scarf Room.

Posted 6 years ago

“I believe it would benefit customers if it were possible to categorise the scarves by price as I had to go through many pages before I found the ones I was looking for. [My apologies if you already do this but I couldn't find a way to do it]. Your selection of scarves and pashminas is amazing but it does make it harder for those of us looking for specific prices. I am delighted with the two scarves and am sure the two friends they are for will be as well. Great value for money.”

Helpful Report

Posted 6 years ago

Dear Marian Thank you your message. We do appreciate your suggestion concerning organising scarves by price and it is definitely something we are looking into. Happy that you were impressed with the range of scarves we offer. We are adding some beautiful new items this week so do take a look at our website again soon. Kind regards Scarf Room

Posted 6 years ago

“Service could not have been better and the stole I purchased was exactly as I hoped it would be.”

Helpful Report

Posted 6 years ago

Dear Elizabeth Thank you for your message. So pleased you loved your purchase! Love Scarf Room.

Posted 6 years ago

“I have bought three scarves now so will be drawing my horns in for a little while. Am pleased with the ones purchased so far, two of which have gone as presents. What I am looking for now is a self colour periwinkle blue, 100per cent silk with a good discount. What have you got. Please do not ring me. Or give my details to another source.”

Helpful Report

Posted 6 years ago

“I was very surprised and pleased to come across the website. I am delighted by the range and quality of scarves, having indulged my passion and bought six within two weeks. The same designs also come in many different colours, suitable for all styles and physical appearance. I look forward to the next new season's range.”

Helpful Report

Posted 6 years ago

Dear Claire It's always great, isn't it, to come across just the right online store and ours is perfect for people like you who know the value of a great accessory! Happy you've found us and look forward to you shopping with us again. Love Scarf Room.

Posted 6 years ago

Scarf Room is rated 4.9 based on 6,589 reviews