Delta Services Reviews

Name: Delta Services
Address: 7 Caldbeck Road, Wirral, 7 Caldbeck Road, Wirral, Brombourough
Rating: 4.79

4.8 Rating 3,949 Reviews

95 %

of reviewers recommend Delta Services

Company Reviews

Metrics

4.8

Based on 3,949 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Phone:

01516787997

Email:

sales@deltagb.com

Location:

7 Caldbeck Road, Wirral,
7 Caldbeck Road, Wirral
Brombourough
CH62 3PL

Delta Services 5 star review on 19th October 2025

171

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 2m wide roll and was sent a 1m wide one”

Helpful Report

Posted 5 years ago

Hi Ian, The roll ordered is 2 meters wide. These are folded for delivery purposes. If you would care to open the package you will be pleased to see that the roll has a 2 meter width as in accordance with the descriptions on our websites. We do not, nor ever have stocked rolls of 1 meter width. If we can help in any other way please do not hesitate to contact us; we are here to help. Many thanks

Posted 5 years ago

“I placed my order on 22 February 2021, and was given an estimated delivery time of 7-10 days. It is now 15 March 2021 (21 days since ordering) and I have yet to receive my order. The representative on the phone was unhelpful and unable to provide any update as to when my order might be received. I am very dissatisfied with the service on this occasion.”

Helpful Report

Posted 5 years ago

Hi Alison, Thank you for your review. Apologies for the late response. You had placed an order for tanalised timber, for which at the point of order, there was a nationwide shortage. We had unfortunately been suffering delays from the timber mill, therefore we did not want to give you a guaranteed date when you had called. However this has largely been rectified now, and we are holding plenty of stock. I can see that we shipped your order on 15/03/21, and this was delivered on 16/03/21. If you would like to discuss this further, please don’t hesitate to contact me on 01516787997 or email me at sales@deltagb.com. Thanks, Ben

Posted 5 years ago

“Waited for over 3 weeks for the equipment, still not recieved any certification for the items, having called and requested after none were supplied on delivery. Still waiting for 1 item and 2 that I can not use so had to hire in for a job.”

Helpful Report

Posted 5 years ago

Hi Mark, Thank you for your review. I can see that we shipped your order on the following working day after your order was placed, and the entire order was delivered the day after that. At the time of your order, this product (trench struts) did not have a certificate as one is not required for its use. We have since acquired stock that has now been tested. If you would like to discuss this further, please don’t hesitate to contact me on 01516787997 or email me at sales@deltagb.com. Thanks, Ben

Posted 5 years ago

“The product hasnt turned up and it has been ages since I placed the order and you took all my money”

Helpful Report

Posted 5 years ago

“Very poor quality. Stated I had to pay delivery again to return. Not satisfied the netting I bought would be officially passed as debris netting. Had to sell on Facebook to get some money back. A scaffolder also was disgusted at what was being sold as scaffold netting. Was not fit for purpose. Luckily my friend gave me some from an ex job.”

Helpful Report

Posted 5 years ago

Hi Cheryl Thank you for your feedback. We do sell other gsm netting i.e. 60gsm. Our netting is one of our top selling products, and we have always had excellent feedback both from gardening customers and scaffold/construction customers. Unfortunately we were unaware of the purpose of the netting order. If you would have called our customer services before ordering, they would have been happy to advise you on the gsm depending on use. If you need anything further please contact our customer service team on 0151 678 7997. Many thanks Sam

Posted 5 years ago

“When my order was delivered they left it outside my house without bothering to ring my doorbell. I didn’t discover my order till the next day. The actual delivery was missing items. I emailed them to kept them know about my missing items and nobody replied. AVOID.”

Helpful Report

Posted 5 years ago

Hi Andrew, Thank you for your review. Apologies for the delivery issues, we use third party couriers, so would be unsure whether the driver knocked, or if there was no one available at the time of the delivery, etc. With regards to the missing corner bracket kits, these would usually be underneath the tape on the ends of the boards. They are packed this way to protect them during transit. I have emailed you directly with further information regarding this. I apologise that you have not had a response to your email. Due to the Covid situation we have been short staffed, whilst having much larger order volumes. Therefore we have been a bit delayed in responding to incoming enquiries. If you would like to discuss this any further, please don’t hesitate to contact me on 01516787997, or sales@deltagb.com. Thanks, Ben

Posted 5 years ago

“Still waiting for my order! Some kind of progress update would be useful. It would also be prudent to check on progress of order before asking me to review It.”

Helpful Report

Posted 5 years ago

Hi Gerry Apologies for the delay with your order. I can see that you have since received it successfully. The review emails are automated but we have since amended the time in which these are sent out. Thanks Delta

Posted 5 years ago

“Not happy with standard of mesh,not as strong as what l have had before,would like to return.”

Helpful Report

Posted 5 years ago

“Unable to provide a positive comment at present due to not yet received an order (as of today - 15th December 2020), order was submitted on 25th November 2020. Emailed several times and received no response.”

Helpful Report

Posted 5 years ago

Hi Karen, Thank you for your review. We spoke to you earlier today (16/12/20) on the phone regarding your order. As advised earlier, currently all of the ports into the UK are heavily backed up with freight, meaning it has been extremely difficult to get hold of materials across all industries. As you were unable to wait any longer for the item, a refund has been processed by our accounts department. We apologise for the inconvenience caused by these delays. If you would like to discuss this any further, please don’t hesitate to contact me on 01516787997, or sales@deltagb.com. Thanks, Ben

Posted 5 years ago

“Did not answer my email about returns. Will not use them again. John Clark.”

Helpful Report

Posted 5 years ago

Hi John, Thank you for your review. Apologies for the lateness of our response to any emails. Due to the Covid situation we have been short staffed, whilst having much larger order volumes. Therefore we have been a bit delayed in responding to incoming enquiries. I can see, however, that this order was refunded on 30/11/20. If you would like to discuss this further, please don’t hesitate to contact me on 01516787997, or sales@deltagb.com. Thanks, Ben

Posted 5 years ago

“my order has not yet arrived yet!”

Helpful Report

Posted 5 years ago

Hi Geoff, Thank you for your review. Apologies for the delay in your order. We have been a bit behind on orders of late, due to our order volumes largely increasing. I can see that the goods were despatched on 19/11/20, and delivered the following working day. If you would like to discuss this further, please don’t hesitate to contact me on 01516787997, or sales@deltagb.com. Thanks, Ben

Posted 5 years ago

“Very slow delivery compared to metal store you took 2 weeks to deliver some brackets they are next day”

Helpful Report

Posted 5 years ago

Hi Dom, Thank you for your review. Apologies for the lateness of your delivery. Our website and your order confirmation both state that goods are currently being despatched in 7-10 working days. Your order was despatched within this timeframe. Both the website and your order confirmation also state that if you require your goods sooner, to give us a call and we can expedite your delivery. However I can see no record of you calling to do so. If you had given us a call after placing the order, we may have been able to deliver the following day. If you would like to discuss this further, please don’t hesitate to contact me on 01516787997 or sales@deltagb.com. Thanks, Ben

Posted 5 years ago

“Scaffolding good order placed to delivery of goods appalling ordered certain items however items sold separately not stated in picture so had to re order clamps when looked online to buy more product details changed. Ordered on 9th Oct still no delivery of goods”

Helpful Report

Posted 5 years ago

Hi Aron, Thank you for your review. I can see that on this order, and your previous order, you have purchased 148D’s. The image for these items clearly state that it shows two of the items in use. This image has been in use on the website for approximately 3+ years. Your order was despatched on 20/10/20, which is 7 working days after your order was placed. This is within the lead-time that is shown on our website, and your order confirmation. Your order confirmation also stated that if you require the goods any sooner, all you need to do is give us a call to let us know, and we could speed it up for you. If you would like to discuss this any further, please don’t hesitate to contact me on 01516787997 or sales@deltagb.com. Thanks Ben

Posted 5 years ago

“At the moment we have not received our purchase. We were told it was going to be delayed and it will arrive in the depot on the 16th Oct. We have not heard anything as to whether we are going to receive it or not. It would be great if someone could let us know whether we are going to receive our raised beds or if I have to go elsewhere and buy them. Thanks. Please can you let me know ASAP.”

Helpful Report

Posted 5 years ago

Hi Philippa, Thank you for your review. The timber did arrive to us on 16/10/20, as we had already advised. Therefore your order is currently in our warehouse ready to be picked and despatched. I would expect you to receive your order within the next few working days. If you would like to discuss this any further, please don’t hesitate to contact me on 01516787997 or sales@deltagb.com. Thanks, Ben

Posted 5 years ago

“Bought 4 boads 4m long. Two of them split more than half the length within first day first use”

Helpful Report

Posted 5 years ago

Hi Roger, Thank you for your review. I apologise that the boards you received were not to your standard. We do not appear to have received any emails or calls from you regarding this. We would always be happy to refund or replace any damaged items if we are made aware. If you are able to email us some pictures of the damaged boards then we can refund or replace your boards as appropriate. Thanks, Ben

Posted 5 years ago

“Ordered a few weeks back and products not received yet!”

Helpful Report

Posted 5 years ago

“Poor service, order items but when called to ask where it was I was told it hadn’t been delivered and they couldn’t suggest when it might arrive with them, and then shipped on to me.”

Helpful Report

Posted 6 years ago

Hi Denise, Thank you for your review. I apologise that you have not received your order. There has been a massive demand for tanalised timber at the moment which has delayed some orders. We have a delivery on Friday, so I will be able to despatch your order as soon as it is here. I will give you a call shortly to discuss this further with you. Thanks, Ben

Posted 6 years ago

“Member received my order I got a paypal refund that I wasn't expecting, because at no time did I receive any communication that this was happening.. If the order couldntbe fulfilledit shouldn't have been accepted”

Helpful Report

Posted 6 years ago

Hi Darren, Thank you for your review. I apologise that we were unable to fulfil your order on this occasion. The item you ordered was of limited supply, and was discontinued. Another customer had just purchased the last of the item earlier that day. We did email you to advise of this as soon as it was brought to our attention, and actioned the refund the same day. If you would like to discuss this further, please don’t hesitate to contact me on 01516787997, or email me at sales@deltagb.com. Thanks, Ben

Posted 6 years ago

“I have not received my tubing from you yet, iv been waiting a few weeks and no update to tell me where my order is, very poor to be honest.”

Helpful Report

Posted 6 years ago

Hi Ian, Thank you for your review. I have tracked your order, and it looks like it was delivered on 17/04/20 at 16:03. This was 4 working days after your order was placed on the 9th, taking into account the bank holiday weekend. If you would like to discuss this further, please don’t hesitate to contact me on 01516787997, or email me at sales@deltagb.com. Thanks, Ben

Posted 6 years ago

“cant really comment as I havent recieved my order yet------ had the order receipt email on the 19 th Feb and no update since. So I would say very poor so far”

Helpful Report

Posted 6 years ago

Hi Jayne, Thank you for your review. Apologies for the late response. The item you purchased is made to order, therefore it can take longer than most of our other items to be despatched. I have now tracked the order and it looks like it was delivered on 06/03/20. I apologise for any inconvenience that may have been caused. Thanks, Ben

Posted 6 years ago

Delta Services is rated 4.8 based on 3,949 reviews