SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,704 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,704 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

SafeContractor 5 star review on 18th July 2025

Andhouse Interiors Limited

SafeContractor 5 star review on 24th June 2025

First Shield International Limited

SafeContractor 5 star review on 3rd December 2024

Comet Security Group Ltd

SafeContractor 5 star review on 11th September 2024

M.Mae Ltd T/a MMae Construction

SafeContractor 5 star review on 24th July 2024

Procon Systems S.A.

SafeContractor 5 star review on 18th July 2024

Veritech Systems Ltd

SafeContractor 5 star review on 21st September 2023

Service Control Engineering Ltd

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful. Supported 9 applications this year. This was a group application based on a shared management system. Pre-auditor was not fully aware of their own tech capability nor policies wasting a seriously unnecessary amount of time. The auditor to be fair was good and knowledgeable. over 800 documents later the application passed through. Certificates arrive and there's one for each group member but the overall certificate just has a singular name and no mention of any of the constituent group either upfront or on page 2 terms of reference. The whole purpose of the group certificate is to bid for group work but if the certificate does not make clear the scope of audit what use it!? I spoke to the most belligerent complaint manager after the auditor told me their hands were tied, who contradicted himself so much it would have been commincal had it not been for the massive expenses in application fees and person-hours we had lost. No resolution left to lump it yet its been managed by CHAS, Achillies, Lloyds Register CFA, etc whom I deal with. Worst experience of an SSIP scheme ever.”

Helpful Report

Posted 5 years ago

Thank you for providing us with your feedback. We are always looking to improve the service that we provide and are sorry to learn that you had a difficult experience whilst undertaken the accreditation process for a group this year. We will ensure that your feedback is communicated to our technology team and that we investigate ways we can improve the display of a group accreditation and audit process via our certificates going forward. Please accept our apologies that you were not satisfied with the process on this occasion. If you would like to discuss this further so that we can investigate the issues you experienced then please provide us with more information here: https://safecontractor.com/feedback

Posted 5 years ago

“No guidance provided year from year on information required. Where is the information because each year it changes massively what you require. You now want to charge to do express and make out you won’t ge able to do it within 4-6 weeks - yet did it in a normal timescale. The person assessing the work then doesn’t even read what was provided on 2 occasions. Will be last year as will recommend client to move to a different accreditation scheme.”

Helpful Report

Posted 5 years ago

Thanks for your review. We are always looking to improve the service that we provide and have introduced packages that enable contractors requiring accreditation quickly to use an express service that is guaranteed to be completed faster than our standard audit time of 4 weeks. If you require any guidance on the documentation required then our team of technical experts are on hand and are always happy to help. Please accept our apologies that you did not feel you had the necessary guidance or support on this occasion. If you would like to discuss this further so that we can investigate the issues you experienced then please provide us with more information here: https://safecontractor.com/feedback

Posted 5 years ago

“Really difficult to get this completed. Staff don't listen to requirements and keep batting me around and try to sell me other products. This has become extremely difficult and intrusive compared to the previous years.”

Helpful Report

Posted 5 years ago

Thanks for your review! We're sorry that the process was difficult and would really value additional feedback from you so that we can improve your experience in the future. So that we can investigate this issue and look to resolve the issues you've outlined, please provide us with more information here: https://safecontractor.com/feedback

Posted 5 years ago

SafeContractor is rated 4.3 based on 2,704 reviews