Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,435 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,435 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always an excellent service”

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Posted 2 years ago

“Online picture was good and the order was delivered on time. The company kept me up to date on the delivery and when the trainers arrived they were exactly what I ordered. Great quality & service”

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Posted 2 years ago

“Very speedy delivery”

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Posted 2 years ago

“Excellent customer service which is why I always return. I need a wide fit shoe to support my feet and find them only here”

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Posted 2 years ago

“Excellent service. Great choice of running shoes.”

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Posted 2 years ago

“Happy with product; used click & collect service which was quick, efficient and friendly.”

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Posted 2 years ago

“My order arrived quickly. Thank you”

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Posted 2 years ago

“Brilliant on every level. The assistant who helped me zeroed-in immediately on my unique requirements and picked the right shoes to try. She could not have been more helpful, kind and informed. Sorry, I should have asked for her name.”

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Posted 2 years ago

“I found Run and Become's website very easy to use. I was looking for a specific item and not only was it available and the site directed me there but it also offered a discount. Purchase was easy and delivered within three days to a remote location in Scotland.”

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Posted 2 years ago

“Easy web purchase, good shoe description, matched product well inc size on delivery. Timely order turnaround and communications. Thanks.”

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Posted 2 years ago

“Very efficient!”

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Posted 2 years ago

“Excellent and very helpful service, ensured I got the running shoes that were exactly right for my needs”

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Posted 2 years ago

“Great shop with friendly and helpful staff.”

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Posted 2 years ago

“I am happy with my purchase as always, however the service that I received from customer service was impeccable. I made a mistake on my order, once I noticed that I contacted run and become who sorted it out very swiftly. Thank you again”

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Posted 2 years ago

“Excellent service. Delivered my Altras very quickly. 👍”

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Posted 2 years ago

“Very much my “go to” for online running kit purchases.”

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Posted 2 years ago

“As always another great delivery from Run and Become - Thanks guys 🏃🏼‍♂️”

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Posted 2 years ago

“The customer service at Run and Become is exceptional. Thank you to Laura who fitted me with the most comfortable shoes I’ve ever worn and was patient with me as a first time runner buyer! The shoes were not in stock but the team were so helpful in letting me know when they came into stock and delivering them promptly, couldn’t recommend the shop and team more.”

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Posted 2 years ago

“As always good quality products - trail socks from Hilly - at a reasonable price. Yet to be worn in anger but feel great so far.”

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Posted 2 years ago

“Great experience and excellent product”

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Posted 2 years ago

Run and Become is rated 4.9 based on 3,435 reviews