Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,528 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,528 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was of high quality and in good condition when it arrived”

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Posted 2 years ago

“Great shopping experience - the staff know their stuff when it comes to running trainers. Gait analysis was thorough and although the first pair I picked weren’t quite right they were happy to exchange them with no hassle.”

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Posted 2 years ago

“Brilliant service.When I rang up to check the socks were available someone went and found them and they were delivered, beautifully packed, a few days later.”

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Posted 2 years ago

“Very helpful Delivered quickly and sorted online query professionally”

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Posted 2 years ago

“I Am Very pleased!”

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Posted 2 years ago

“Thank you so much, great website. Filters worked well to get the right fit & support. Super quick delivery. Will keep coming back to Run & Become x”

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Posted 2 years ago

“Best selection of sizes, good prices, great customer service. I needed to order 2 sizes of the same trainer as not sure of Brooks fit. Without the free delivery and return I couldn't do this so 6* service. Love my Brooks trainers. Thank you.”

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Posted 2 years ago

“I first bought gear from you back in the 1980s, and ran domaine if your wonderful races. I me ruin this as I saw the same spirit and efficiency in how you dealt with the online side of your business.”

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Posted 2 years ago

“I wouldn’t buy my running trainers anywhere else. Extremely helpful advice. Bought two pairs (separate makes) tried them out at home and returned one with no quibble.”

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Posted 2 years ago

“My daughter loved the trainers”

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Posted 2 years ago

“Great shoes, appreciated that Run and Become stocks them in wide and extra wide fittings. Good price and arrived next day, so prefect all round.”

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Posted 2 years ago

“Quick delivery, good value, good clear website.”

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Posted 2 years ago

“Run and become have become my number one go to shop for running shoes and gear, excellent service.”

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Posted 2 years ago

“Run and Become is the best shop in London for running gear. And that's the truth, Ruth!”

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Posted 2 years ago

“Fantastic service. I had a gait analysis in the London store ... hadn't made an appointment but didn't have to wait long. The member of staff spent nearly an hour with me and made sure I left with a pair of trainers and socks I was happy with. In comparison to other running stores, they don't charge for gait analysis and use running on the street rather than on a treadmill. Always worth a trip to London for!”

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Posted 2 years ago

“Very good service. Item at cheapest price available and quick delivery.”

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Posted 2 years ago

“Very quick delivery.”

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Posted 2 years ago

“Excellent customer service, good advice and helpful as ever. Quick and easy exchange, with assistance from Anne. Thank you.”

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Posted 2 years ago

“Excellent service by speaking to a real polite and efficent customer service person. No robots nor yukky music whilst waiting. I had tried 20 or more times to do the whole transaction online. Fortunately due to their excellent IT they wre able to track this and my order was stuck in the system. Once ordered my shoes arrived within 2 days even though I was expecting a 5 day turnaround. I usually go directly to the store in Victoria but since I knew the make and model of my running shoes, I decided to try ordering directly from them. The service was brilliant.”

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Posted 2 years ago

“Booked a gait analysis in advance and it was really worth the wait. Received a pair of shoes that fit like a glove.”

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Posted 2 years ago

Run and Become is rated 4.9 based on 3,528 reviews