Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,532 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,532 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a pair of Ron Hill Classic tracksuit bottoms and they came in super quick time..... great service!”

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Posted 5 years ago

“Prompt and efficient service from Run and Become. The jury is out as to whether or not I love the Hoka Speedgoats Wide.”

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Posted 5 years ago

“Good price and excellent service, order was delivered within days”

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Posted 5 years ago

“Fabulous company, in everything they do. Love their free events, community spirit and fabulous sales service. Thank you!”

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Posted 5 years ago

“Great trainers and an excellent delivery service. So speedy. Thank you.”

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Posted 5 years ago

“Excellent service. Very easy to order and my running shoes arrived within 2 days of ordering them on Bank Holiday Monday. My first pair of Hoka One One (Previously only wore Nike and Asics) at a good price and impressed with them so far. Will definitely order from Run and Become again. Highly recommended.”

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Posted 5 years ago

“Run and Become have been fantastic! Amongst other issues (all my own fault), I forgot to add something to my order and received outstanding customer service support for every issue — helpful, a pleasure to deal with, and rapid. Will absolutely be relying on R+B for any future running-related purchases!”

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Posted 5 years ago

“Good selection of product and quick delivery. A happy customer and will definitely buy from again.”

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Posted 5 years ago

“Fast shipping, great quality products and good prices.”

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Posted 5 years ago

“Laura (from Italy) was EXCEPTIONAL! Her knowledge was superb but, what I appreciated the most, was her empathy and patience with me as I had multiple questions and tried on a whole lot of trainers. Laura took the time to hear my current goals and sincerely cared about getting me the best possible trainer to help me reach it. If you have any system to employee recognition, please ensure to include Laura.”

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Posted 5 years ago

“A good breathable mask!”

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Posted 5 years ago

“Straightforward transaction and quick delivery!”

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Posted 5 years ago

“Prompt processing and dispatch and shoes as shown and described.”

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Posted 5 years ago

“I felt I got a really good conversation with someone (Petra) who knew what she was talking about and was keen to find the right products for me. My only concern was that little information was available about the ethical or environmental impact of the trainers on sale. It seems really hard to get performance shoes that don’t hurt the planet or people so I would like Run and Become to perhaps acknowledge that and maybe reference Ethical Consumer’s information to help inform interested consumers.”

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Posted 5 years ago

“Have been a Run and Become customer since I started running in 1987 (!) and it is my “go to” recommendation for anyone needing a help and advice when buying running shoes. Just bought the latest model of the Brooks shoe they recommended to me a few years ago - an online order that arrived within days with clear return instructions in case I needed to change them. They are perfect so another happy outcome. And pleased to have supported an independent retailer.”

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Posted 5 years ago

“Excellent. Order delivered quickly. Unfortunately the fit wasnt right for me. I returned the item using the label provided, at no cost to me. I received an email confirming my refund. Easy shopping. Will definitely order from them again.”

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Posted 5 years ago

“Really quick free delivery. Perfect!”

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Posted 5 years ago

“Slick and efficient!”

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Posted 5 years ago

“Great product, fast service”

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Posted 5 years ago

“Good selection, great little independent shop”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,532 reviews