Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,468 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,468 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Online purchase went well. No problems with delivery either.”

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Posted 2 years ago

“Always super helpful - I’ve been coming back since 2020 and have never been disappointed”

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Posted 2 years ago

“Very help in choosing right shoe for me. This was a telephone purchase, and I was sent photos of shoes and help in deciding spec. Polite, quick, efficient”

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Posted 2 years ago

“Excellent service and perseverance from the young lady helping me in your Victoria's shop.”

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Posted 2 years ago

“Our favorite shop for everything to do with running. Always friendly and helpful. Goes the extra mile to help.”

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Posted 2 years ago

“From order to recipe all went very smoothly.”

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Posted 2 years ago

“Love going to this store. The staff take the time and put in a lot of energy into making sure you leave with the best possible shoe for your feet, and that is very important. They are all very professional and helpful.”

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Posted 2 years ago

“Have used Run&Become for a very long time, they are always excellent!”

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Posted 2 years ago

“Following the very disappointing closure of the Edinburgh branch when I went to another shop for new shoes I was told that they had never heard of toe box guards and I would have to get something made up. A quick visit to the Run and Become website showed that this is not the case and having placed an order I was very pleased when the guards arrived within a few days. Whilst I prefer to try shoes on before buying them I would have no hesitation in ordering other items online from the shop.”

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Posted 2 years ago

“Great product, very quick dispatch & delivery, impressive- thank you!”

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Posted 2 years ago

“very good service and helpfull”

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Posted 2 years ago

“Quick service with correct product delivered. Great shows too!”

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Posted 2 years ago

“Website easy to navigate and regular communication on the status of my parcel, which arrived promptly.”

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Posted 2 years ago

“Good stock and a straightforward purchasing system followed by delivery as promised - sorted!”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Perfect running trainers and arrived really quickly!”

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Posted 2 years ago

“High quality products, delivered quickly, after helpful telephone advice. Thank you.”

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Posted 2 years ago

“Excellent help in ordering a new pair of Bondi 8 extra wide, the Bondi 7 was excellent for my husband who has to have orthotics, has Rheumatoid Arthritis and mobility issues after a minor stroke, very good toe box and copes with the high instep, can't praise Run and Become enough for their help!”

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Posted 2 years ago

“Great shoe selection stocked in wide range of sizes. Excellent delivery timescale”

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Posted 2 years ago

“Excellent service. Very pleasant store with helpful and friendly staff”

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Posted 2 years ago

Run and Become is rated 4.9 based on 3,468 reviews