Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,360 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not received the goods purchased. Please confirm your intentions to ensure I receive the goods paid for at the earliest opportunity and to compensate me for the irritation, annoyance and inconvenience resulting from R&B’s failure to supply the goods as agreed.”

Helpful Report

Posted 4 years ago

“The shoes delivered were not only the wrong colour but the wrong model. I ordered Hoka One One Bondi 7 in Grey. What arrived was Hoka One One Bondi 6 in Blue/Orange. I don’t expect to order something in good faith to be sent the previous (now defunct) design in the wrong colour.I At least the refund seems to have been processed relatively quickly. I've now ordered them direct from Hoka.”

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Posted 4 years ago

“This is the second time my purchase hasn’t arrived”

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Posted 4 years ago

“I was sent used shoes. When I contacted R&B I was promised an email detailing a prompt replacement and a quick resolution to the problem. Neither of these things happened - and despite sending the shoes back on the same day, I still haven't received my money back. I couldn't recommend you shop with them, based off my own experience.”

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Posted 4 years ago

Hi Tony, I'm sorry you were dissatisfied with our service. I can assure you that your order was refunded within 4 days of the original dispatch and should show on your account.

Posted 4 years ago

“Wrong size was delivered, no shipping/tracking information issued and no confirmation so far whether you have received my return.”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,360 reviews