Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,435 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,435 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you so much, great website. Filters worked well to get the right fit & support. Super quick delivery. Will keep coming back to Run & Become x”

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Posted 1 year ago

“Best selection of sizes, good prices, great customer service. I needed to order 2 sizes of the same trainer as not sure of Brooks fit. Without the free delivery and return I couldn't do this so 6* service. Love my Brooks trainers. Thank you.”

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Posted 1 year ago

“I first bought gear from you back in the 1980s, and ran domaine if your wonderful races. I me ruin this as I saw the same spirit and efficiency in how you dealt with the online side of your business.”

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Posted 1 year ago

“I wouldn’t buy my running trainers anywhere else. Extremely helpful advice. Bought two pairs (separate makes) tried them out at home and returned one with no quibble.”

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Posted 1 year ago

“My daughter loved the trainers”

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Posted 1 year ago

“Great shoes, appreciated that Run and Become stocks them in wide and extra wide fittings. Good price and arrived next day, so prefect all round.”

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Posted 1 year ago

“Quick delivery, good value, good clear website.”

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Posted 1 year ago

“Run and become have become my number one go to shop for running shoes and gear, excellent service.”

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Posted 1 year ago

“Run and Become is the best shop in London for running gear. And that's the truth, Ruth!”

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Posted 1 year ago

“Fantastic service. I had a gait analysis in the London store ... hadn't made an appointment but didn't have to wait long. The member of staff spent nearly an hour with me and made sure I left with a pair of trainers and socks I was happy with. In comparison to other running stores, they don't charge for gait analysis and use running on the street rather than on a treadmill. Always worth a trip to London for!”

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Posted 1 year ago

“Very good service. Item at cheapest price available and quick delivery.”

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Posted 1 year ago

“Very quick delivery.”

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Posted 1 year ago

“Excellent customer service, good advice and helpful as ever. Quick and easy exchange, with assistance from Anne. Thank you.”

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Posted 1 year ago

“Excellent service by speaking to a real polite and efficent customer service person. No robots nor yukky music whilst waiting. I had tried 20 or more times to do the whole transaction online. Fortunately due to their excellent IT they wre able to track this and my order was stuck in the system. Once ordered my shoes arrived within 2 days even though I was expecting a 5 day turnaround. I usually go directly to the store in Victoria but since I knew the make and model of my running shoes, I decided to try ordering directly from them. The service was brilliant.”

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Posted 1 year ago

“Booked a gait analysis in advance and it was really worth the wait. Received a pair of shoes that fit like a glove.”

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Posted 1 year ago

“Love Run and Become. Bought a Ronhill waterproof jacket. It's perfect. Service is always great, highly recommend.”

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Posted 1 year ago

“The expert’s choice.”

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Posted 1 year ago

“My order arrived quickly but unfortunately I had to return them as they were too small. The return and refund was done within a week, so really impressed. Will definitely re-order.”

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Posted 1 year ago

“Fast postage item as described great all round service, recommended seller”

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Posted 1 year ago

“Good service. Great choice. Arrived on time. Super pleased with my new running shoes and shorts.”

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Posted 1 year ago

Run and Become is rated 4.9 based on 3,435 reviews