RubyShoes Day Reviews

Name: RubyShoes Day
Address: 37 Market Street, Hebden Bridge
Rating: 4.92

4.9 Rating 855 Reviews

78 %

of reviewers recommend RubyShoes Day

4.9

Based on 855 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01422 847999

Location:

37 Market Street
Hebden Bridge
HX7 6EU

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RubyShoes Day 5 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love ordering from RubyShoes. Great choice of footwear.. Delivery quick and any returns speedily dealt with..”

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Posted 6 months ago

“They were amazing. Two days and I had my new shoes. Too big. In the box I found an handwritten card with kind words of gratitude. Half an hour later I used the same bag (strong, paper bag) to send them back. The same evening I received the email with the new tracking nr and the day after I had my new shoes (perfectly fitting my feet, this time!). Wrapped in the same paper bag but with a new handwritten card. So: they care for the environment; they care for their costumers; they are quick, professional and utterly kind. Thank you!🙏🏼 🥰”

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Posted 6 months ago

“Loved the shoes but the sizing was different on the boot to what is listed on the website so I am waiting for an exchange. Website stated boot was size 41 but when it came it was a 42”

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Posted 6 months ago

“I bought 2 pairs of Heavenly Feet boots recently, which I am so delighted with I just ordered a third pair. Soft faux leather, gorgeous colours, perfect fit, comfy from the moment they arrived. Great service from RubyShoes, with easy online ordering and prompt delivery. Nice packaging, fully recyclable. All round 5* and many thanks from me! I'll be back xx”

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Posted 6 months ago

“Love ruby shoesday, had a few pairs of boots from there and great quality and lovely friendly staff!”

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Posted 6 months ago

“Great products, super customer service, excellent value for money. Will be back !!”

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Posted 7 months ago

“Great products, great service. Will shop again.”

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Posted 7 months ago

“excellent service”

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Posted 7 months ago

“Excellent service including friendly, helpful staff when I telephoned and extremely prompt delivery.”

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Posted 7 months ago

“Always customer service from this wonderful shop”

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Posted 8 months ago

“Clear website Perfect service Great shoes Thankyou”

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Posted 8 months ago

“Order placed and goods received within a week, what more could you ask ?”

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Posted 8 months ago

“Unfortunately the shoes I purchased were not suitable for me. They had a lovely wide toe box but not wide enough across my foot. I have bunions so they were too tight for me in width but fit in the length.They were beautifully made and I was a bit gutted they didn't fit !”

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Posted 8 months ago

“Excellent service. Unfortunately, the boots I purchased were not the same as those in the photograph, and I had to return them. They were lovely boots but not quite for me. My money was refunded immediately. I do recommend ths company.”

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Posted 8 months ago

“Brilliant selection of shoes as always. My favourite shoe shop.”

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Posted 8 months ago

“Excellent service when I had to size up my jungla shoes.”

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Posted 9 months ago

“Fabulous as always”

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Posted 9 months ago

“I ordered some art boots. They arrived promptly but unfortunately they didn't fit. The box contained a label making them super easy to return. Would definitely feel confident to order again.”

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Posted 9 months ago

“I had an excellent phone conversation, with good advice about Jungla shoes. Also advice about getting the shoes sent quickly in time for me to bring tham home to New Zealand. And I love them.. a lot. So big thanks. Val gj”

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Posted 9 months ago

“Great boots. I am between sizes and went a size up which makes them feel roomy, but any smaller would be tight on ankle. Good delivery”

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Posted 9 months ago

RubyShoes Day is rated 4.9 based on 855 reviews