Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.75

4.8 Rating 1,271 Reviews

94 %

of reviewers recommend Ruby UK

4.8

Based on 1,271 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Write Your review

Tell us how Ruby UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ruby UK 5 star review on 23rd September 2026

682

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never got my order. Driver registered unable to deliver at an address several miles away. Customer services didn't return my calls (X2) having promised to do so. Hopefully it will be resolved next week after the Easter weekend and I can update the review.”

Helpful Report

Posted 5 years ago

“Ordered 2 timber 6x6 8ft post ...gate and fittings I got the posts last week and they are 7.4 ft....a week after I got the gates...still waiting on the attachments...very poor..messed my week up annoyed my customer....called them twice and still waiting on a call back.”

Helpful Report

Posted 5 years ago

“My materials have not been delivered yet”

Helpful Report

Posted 5 years ago

“This wood is becoming a problem cracking and”

Helpful Report

Posted 5 years ago

“Absolutely useless service”

Helpful Report

Posted 5 years ago

“I’m not happy with my order atall I have only recived 2 of 4 parcels”

Helpful Report

Posted 5 years ago

Hello Mr Samuel We are extremely sorry that you haven't received your whole order - we have now emailed you with tracking to show the remainder will be out for delivery to you today. We do apologise but our courier had quite a few split consignments over the Christmas period and it looks like this is what has happened here. We will be in touch again to ensure that you have received and are happy with everything at the end of the day. Many thanks for your valued custom and patience. Kind regards Nikki

Posted 5 years ago

Ruby UK is rated 4.8 based on 1,271 reviews