Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,054 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,054 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service and castors look as per the website.”

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Posted 5 years ago

“Good service provided; product good and delivered on time.”

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Posted 5 years ago

“Really good web site castor information etc fast delivery and excellent product.”

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Posted 5 years ago

“I ordered a castor that arrived the next day and was of good quality but I had unfortunately ordered the wrong size. I returned it and got an immediate refund on my credit card, no questions asked. I will certainly use Ross Castors again. Great service.”

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Posted 5 years ago

“Quality product, quick delivery and packaged well. Just the industrial look we wanted for the coffee table”

Ross Handling Ltd 5 star review on 16th January 2021

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Posted 5 years ago

“Marvellous service and very attractive castors. Exactly what I had hoped. Thank you very much.”

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Posted 5 years ago

“Items arrived next day and fitted perfectly!”

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Posted 5 years ago

“Ordered square tube adapters, the picture on the website had wheels, so I thought that they would arrive like the picture, but no wheels. Also one of the adapters was broken. All in all, not impressed.”

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Posted 5 years ago

“Hi I have currently fitted my brass casters to my coffee table, and I am pleased to say that they look the part, cost effective and arrived quickly. Thank you for that. Kind regards”

Ross Handling Ltd 5 star review on 15th January 2021

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Posted 5 years ago

“A good range of quality products at realist prices”

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Posted 5 years ago

“I bought set of M8 screw thread gliders from Ross Castors. We have new carpet and I used the gliders to replace spikes on my hifi loudspeakers. The gliders prevent damage to the floors in our lounge which the spikes make. The gliders are solid, good quality, arrived on time and were a very reasonable price compared with any hifi shop solution to the same problem.”

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Posted 5 years ago

“Excellent, prompt and efficient service thank you”

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Posted 5 years ago

“I asked for a rubber ferrule to fit a specific sized stepladder leg. They supplied one that was too big. Their postage is very expensive so I did not return it but had to pact the leg to nake the ferrule fit. i would not have minded but I did ask for advice and this advice was poor. Also product very expensive. Hence to low score”

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Posted 5 years ago

“Quick and efficient delivery..expensive snd classy looking and most importantly do the job.Would definitely recommend.”

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Posted 5 years ago

“Great product and service!!”

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Posted 5 years ago

“Excellent service. Great product”

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Posted 5 years ago

“Superb choice to be had. Emailed the company for advice and received a prompt reply so on happy customer here.”

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Posted 5 years ago

“Very good service. Ordered on line but item wasn't in stock. Emailed straight away with alternative. Next day delivery and worked a treat.”

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Posted 5 years ago

“very prompt delivery and a good quality product which was perfect for the chair i was updating. Delighted with the service provided”

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Posted 5 years ago

“Purchased 16 x M8 x 25 Rigid Adjustable feet for my living room suite due to the ones what had been fitted had fallen to bits. Probably due to inferior plastic used. I used to use Ross when I had a company and always found the products first class hence why I used on this occasion. The feet I purchased are more than adequate for the job and look as though they have been purchased with the suite. Ross are an excellent company to deal with, without the dramas. Super fast delivery as well.”

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Posted 5 years ago

Ross Handling Ltd is rated 4.8 based on 10,054 reviews