Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,083 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,083 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 9th April 2026

111

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient and helpful.”

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Posted 3 years ago

Thank you for the 5 star rating

Posted 3 years ago

“Hi, Yes I placed an order for 4x antique brass casters but only 2x have arrived. I have contacted yourselves to enquire about the outstanding 2x casters of when we can expect delivery. I paid for 4x casters.”

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Posted 3 years ago

I am so sorry to hear there has been issues with your delivery. We of course will get the missing goods out to arrive with you asap. We are extremely sorry for any inconvenience caused.

Posted 3 years ago

“Very helpful staff, amazing service would recommend them to anyone”

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Posted 3 years ago

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work

Posted 3 years ago

“Great service, the items arrived in two days and at the best price available. Ill definatly use Ross handling again.”

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Posted 3 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review

Posted 3 years ago

“Brilliant service. I received prompt information relating to my query. My order was dealt with efficiently and I received the goods amazingly quickly.”

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Posted 3 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community

Posted 3 years ago

“Good advice and prompt service”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Posted 3 years ago

“Very helpful in guiding us to the most appropriate castors for our needs, and then getting them to us very quickly”

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Posted 3 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review

Posted 3 years ago

“Knowledgeable staff, great service”

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Posted 3 years ago

Thank you so much for taking the time to leave us a rating

Posted 3 years ago

“I've already received a compliment on these wheels. I've added them to an antique reading chair. The aim was to stop the chair marking our new floor. They are a lovely brass colour which tones well with the wood and the rubber band that stops them marking the floor is quite stylish as well as functional. All in all I'm very pleased.”

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Posted 3 years ago

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Posted 3 years ago

“Excellent service. Fast email response and also informed me via phone about my order. Fast delivery as always.”

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Posted 3 years ago

Thanks so much for sharing your experience with us. We hope to see you again soon

Posted 3 years ago

“Very good customer service. Very helpful. Website needs revisiting as it is difficult to pay!”

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Posted 3 years ago

Thank you for your review. The website is currently being worked on and we are grateful for your feedback regarding this.

Posted 3 years ago

“Had a stock issue, kept me well informed and items arrived in good time. Haven’t fitted items yet (inner tubes) but trust will all be good. Thank you.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5-star review

Posted 3 years ago

“Very good selection at very reasonable prices. Delivery was quick. Excellent service.”

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Posted 3 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review

Posted 3 years ago

“All good thank you”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Posted 3 years ago

“Ordered on 5th December 2022 told delivery would be 7th December 2022 still have not received the wheels contacted customer services they said would chase the courier still have not arrived with no notifications as of 13/12/22.”

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Posted 3 years ago

We’re so sorry that your experience did not match your expectations. I have jumped on this now for you and can see that there has been courier issues. I have requested a new parcel is despatched to arrive with you aspa. any issues please give us a call and we will happily resolve straight away for you.

Posted 3 years ago

“I have just fitted these wheels to my Wife's rollator, they look very good and fitted well. I got them to replace the very hard flat treaded wheels supplied with the rollator. Your wheels have got rounded treads which might give a smoother ride but I had hoped they might have a slightly softer compound to soften the ride even more. We have not had a chance to try them outside yet as we are covered in snow and ice, but I will update this review when we manage to get outside again.”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“Great product timely delivery.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“Good quality brass castors at good price too. Staff very helpful when required just another one.”

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Posted 3 years ago

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

Posted 3 years ago

“Poor customer service”

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Posted 3 years ago

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

Posted 3 years ago

“Easy to navigate web site. Efficient delivery”

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Posted 3 years ago

Ross Handling Ltd is rated 4.8 based on 10,083 reviews