Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,079 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,079 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product arrived within 48 hours of the order being placed and was exactly what was ordered. Very good service.”

Helpful Report

Posted 2 years ago

Dear Michael, Thank you for taking the time to leave a 5-star rating for Ross Handling Ltd. We greatly appreciate your kind feedback. Providing excellent service is our top priority, and your satisfaction means a lot to us. Please don't hesitate to reach out if you have any further questions or require assistance in the future. We look forward to serving you again! Best regards, Ross Handling Ltd.

Posted 2 years ago

“I would recommend Ross handling they are professional prompt and very reasonably priced”

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Posted 2 years ago

Dear Stephen,Thank you so much for taking the time to rate Ross Handling Ltd with a fantastic 5 stars! We truly appreciate your feedback and support. "I would recommend Ross Handling; they are professional, prompt, and very reasonably priced." We are thrilled to hear that our services met your expectations and that you found our team to be professional and efficient. We aim to provide top-notch service while offering competitive pricing to our valued customers like yourself. Once again, thank you for your kind words and recommendation. We look forward to assisting you with any future needs you may have. Best regards, Ross Handling Ltd

Posted 2 years ago

“Very pleased, item description and quality perfect 👍”

Helpful Report

Posted 2 years ago

Dear Darrel,Thank you so much for awarding Ross Handling Ltd. with a fantastic 5-star rating! We truly appreciate your kind feedback and are delighted to hear that you are very pleased with our service. Knowing that the item description and quality were perfect for you is wonderful news. At Ross Handling Ltd., we continuously strive to provide top-notch products along with exceptional customer service. Your review has filled us with great joy and motivation to keep delivering on our promises. Once again, thank you for your support and appreciation. Please don't hesitate to reach out if you have any further needs or questions. We are always here to assist you. Best regards, The Ross Handling Ltd. Team

Posted 2 years ago

“Ordered on 14/12/23, I have not yet received the order (02/01/24).”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to let us know about your experience with Ross Handling. We apologize for the delay in your order being received, and we understand your disappointment.

Posted 2 years ago

“Excellent service very prompt arrived next day.”

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Posted 2 years ago

Thank you very much for your 5 star rating, Paul! We are very pleased you have had an excellent experience with Ross Handling Ltd. Our prompt service is something we take great pride in and we are delighted that the delivery arrived the next day.

Posted 2 years ago

“thank you for your request, however, please tell me why the 12mm stated bore actually measures 14.40mm on both wheels. please advise.”

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Posted 2 years ago

“Excellent product and 24 hr. delivery in the week before Christmas! Thank you.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Ross Handling Ltd! We really appreciate your feedback, especially given our Excellent product and 24 hr. delivery in the week before Christmas!

Posted 2 years ago

“Can't complain at all. Well designed website that is easy to navigate, good information about the products, no fuss purchase and prompt dispatch. I know it's normal for large scale businesses but as a private customer with a welding project it's nice having a company dedicated to what is a pretty niche thing to a lot of people. I love finding a place like this when I need something like castor wheels but don't want the generic parts you'd find in a DIY shop, keep being awesome.”

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Posted 2 years ago

Thank you so much for the wonderful 5 star rating, Lewis! We strive to provide customers with a comprehensive web experience that is easy to navigate and quick deliveries. Your thoughtful insight means a lot to us, and we are so happy that you appreciated being able to find castor wheels that are not the same generic parts from a DIY shop. We are glad that you found us to be a great resource for your welding project!

Posted 2 years ago

“Excellent service The wheels I ordered from you for my wheelchair have been very good”

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Posted 2 years ago

Thank you so much for your 5 star rating of Ross Handling Ltd! We're glad to hear you had an excellent experience with our service and that the wheels for your wheelchair have been of great quality. We appreciate your support!

Posted 2 years ago

“Faultless, Very speedy delivery, Great pricing. Very happy and I will be dealing with them in the future.”

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Posted 2 years ago

Thank you so much for your 5 star rating, Paddy! We are thrilled to hear that the delivery was fast and that you were very happy with the pricing. We look forward to doing business with you in the future.

Posted 2 years ago

“easy to deal with , fast and efficient”

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Posted 2 years ago

Thank you Marco for your 5 star rating of Ross Handling Ltd. We are thrilled that you found us easy to deal with, fast and efficient! We value your feedback and are glad you were satisfied with our service.

Posted 2 years ago

“very happy with my purchase of trolley wheels”

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Posted 2 years ago

Thank you so much, Terry, for your 5 star rating of Ross Handling Ltd. We are glad to hear that you are very happy with your purchase of trolley wheels. It is wonderful to know that our products have met your expectations!

Posted 2 years ago

“a great product at a competitive price, delivered promptly and intact”

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Posted 2 years ago

Thank you for your glowing 5-star review of Ross Handling Ltd! It's great to know that our customers enjoy a great product at a competitive price, delivered promptly and intact. Your recommendation means a lot to us. Thank you!

Posted 2 years ago

“You are joking. Where are they? I wish a full refund Harvey TQ60JG”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to provide feedback about your experience with Ross Handling Ltd, Dave. I am truly sorry to hear our third party courier has let you down on this delivery. We would really appreciate the opportunity to make this right, and would love to offer you a full refund for your purchase. I apologize for the inconvenience this has caused and would like to learn how we can make things better for you. Please let me know if there is anything else we can do to improve your experience with us. Thank you again for your feedback.

Posted 2 years ago

“I ended up with three consecutive purchases as I tried to find castors to suit a particular chair, I returned previous orders with no hassle for almost immediate refund. Very helpful staff made suggestions etc. I would recommend this company and use them again.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to provide us with such a glowing 5 star review! We are so pleased to hear you had a positive experience with us! We appreciate your loyalty in making three consecutive purchases to find castors to suit a particular chair. We are also glad that our helpful staff were able to provide helpful suggestions and that you experienced no difficulty in returning previous orders for an almost immediate refund. We truly appreciate your kind words and we look forward to welcoming you back in the future. Thank you for your support!

Posted 2 years ago

“Very very good service, ordered & recieved within two days. Quite refreshing, will definatley use again.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Ross Handling Ltd, Matthew. We are humbled by your positive review and feedback. It's great to hear that you were quite pleased and found our service to be very good. We are glad to know that you received your order within two days and that it's given you a refreshing experience. We would love to have you back again soon!

Posted 2 years ago

“Speedy delivery of a quality product.”

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Posted 2 years ago

Thank you so much for taking the time to give Ross Handling Ltd a 5 star rating! We are so pleased that you appreciate our speedy delivery of a quality product and we truly appreciate your loyalty as a customer.

Posted 2 years ago

“excellent , and very fast service. The Castors were exactly what I needed.”

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Posted 2 years ago

Thank you so much, James, for your 5 star rating! We are so glad you enjoyed our excellent and very fast service, and appreciated the castors you needed. We value your business and look forward to continuing to provide you with excellent service in the future.

Posted 2 years ago

“Attentive to customer requirements. Efficient service”

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Posted 2 years ago

Thank you so much, Steve, for your 5-star rating of Ross Handling Ltd. We really appreciate your feedback, especially mentioning our attentiveness to customer requirements and efficient service. We look forward to helping you in the future!

Posted 2 years ago

“Super quick service and delivery”

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Posted 2 years ago

Thank you so much for your glowing 5 star rating, ANN! We really appreciate it. We're so glad to hear that you found us to have super quick service and delivery. We're here to provide our customers with the best quality service they can get!

Posted 2 years ago

Ross Handling Ltd is rated 4.8 based on 10,079 reviews