Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,098 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,098 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Ross Handling Ltd:

At Ross Handling, our priority is helping you find the perfect solutions for your material handling needs. Whether you're searching for the ideal castors, wheels, or any other product in our extensive range, our team is here to assist you every step of the way. We believe in making your shopping experience as seamless as possible, with expert advice just a click and phone call away. Let us help you get the job done efficiently and effectively!

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very extensive stock of castors with clear dimensions and specifications, very easy to search. Had just what I wanted. Prompt delivery.”

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Posted 3 years ago

“Yep all good again with this order”

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Posted 3 years ago

“Ross had the right wheelbarrow axle I needed plus tyre and tube at a decent price. Delivered promptly and successfully fitted. All good.”

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Posted 3 years ago

“service outstanding”

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Posted 3 years ago

“Fast reliable service. 10/10 would use again.”

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Posted 3 years ago

“Very good service. Polite staff, would definitely be using again.”

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Posted 3 years ago

“Easy to order and the service is goog when needed.”

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Posted 3 years ago

“Excellent Service, good price and product.”

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Posted 3 years ago

“What more can you say. Excellent products at excellent prices backed up with excellent delivery. Ross Handling is my go to company when I need any type of wheel.”

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Posted 3 years ago

“Helped me out and then corrected a problem, quickly and willingly. Firstly I ordered the wrong size items and sales allowed me to correct my mistake via chat prior to them being shipped. Excellent. Unfortunately the wrong items were shipped however in response to an email to customer service and by attaching a photo of the wrong items, I had the correct ones despatched immediately. Very please and impressed with the customer service and will shop with Ross Handling again. Just a little more care in picking of items for despatch would have made it perfect. Thank you.”

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Posted 3 years ago

“Excellent, just what i wanted and very quick delivery to Ireland”

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Posted 3 years ago

“Excellent service. I called with an enquiry which was handled efficiently. Placed the order and received the items within two days. Very pleased.”

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Posted 3 years ago

“Very pleased with my purchase of new wheels and tyres Would recommend them to my friends.”

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Posted 3 years ago

“Straight forward ordering process. Castors delivered on time, and are good quality.”

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Posted 3 years ago

“Apart from not actually having my order in stock which was disappointing as it showed on their web page, the communication was good and goods as expected.”

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Posted 3 years ago

“First class service from ordering to delivery. Would definitely use them again.”

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Posted 3 years ago

“Excellent service. The item was delivered a day earlier than expected. Many thanks.”

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Posted 3 years ago

“Very quick despatch and quality is what i wanted.”

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Posted 3 years ago

“Ben in Sales was extremely helpful....but your website wouldn't let me order online...so had to phone in....it was a small order but say fixing nuts for the castors would have bee helpful. .”

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Posted 3 years ago

“Bought castors and inserts - I hasten to add that it’s the first time I have ever had to order such items. Ordering process was easy and delivery was really quick - next day (but paid for 48hr). Sadly, what let you down was that nobody at your end picked up the fact that I’d ordered castors with an 8mm hole but inserts with a 10mm bolt. When I spoke to you there was no offer of assistance other than I had to re-order. Yes I ordered the incompatible parts but can’t help feeling that you’re the experts and perhaps someone should have queried the order. Disappointed.”

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Posted 3 years ago

Hi Bill, I am sorry to hear you were not satisfied with our service. Unfortunately, on occasions orders do slip through when customers order components that are not compatible with each other, of course, we would always like to advise when this is noticed. We get high levels of order daily and sadly on this occasion, we did not pick on this. An email with weblinks to suitable products was sent to you as soon as the issue was raised with us to make the reordering process as easy as possible.

Posted 3 years ago

Ross Handling Ltd is rated 4.8 based on 10,098 reviews