Roofrack UK Reviews

Name: Roofrack UK
Address: Inneva Group Limited Carnival Way Castle Donington, Derby
Rating: 4.70

4.7 Rating 210 Reviews

93 %

of reviewers recommend Roofrack UK

Company Reviews

Product Reviews

Metrics

4.7

Based on 210 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

$Read Roofrack UK Reviews$

$Roofrack UK 5 star review on 30th January 2023$

Chris Reeves

$Roofrack UK 5 star review on 12th December 2022$

Kamil Widak

$Roofrack UK 5 star review on 12th December 2022$

Kamil Widak

$Roofrack UK 5 star review on 18th June 2022$

Paul Selvidge

$Roofrack UK 5 star review on 15th April 2022$

Kevin Coldwell

$Roofrack UK 5 star review on 15th April 2022$

Kevin Coldwell

$Roofrack UK 1 star review on 7th April 2021$

Steven Witt

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived day after ordering. High quality and easy to fit. Very happy.”

Helpful Report

Posted 2 months ago

$Read Roofrack UK Reviews$

Hi Kevin, Thanks for the great rating. We’re glad the roof rack arrived quickly and that you’re happy with the quality and fit. If you need any help in the future, just let us know. Kind regards, Roofrack UK

Posted 2 months ago

“Very good pipe carrier just what was required fast delivery”

Helpful Report

Posted 2 months ago

$Read Roofrack UK Reviews$

Hi Kevin, Thanks for the great rating. We’re glad the pipe carrier is exactly what you needed and that the delivery was fast. If you need any help in the future, just let us know. Kind regards, Roofrack UK

Posted 2 months ago

“Easy to fit and reasonably priced”

Helpful Report

Posted 3 months ago

$Read Roofrack UK Reviews$

Hi Nicholas, Thanks for the great rating. We’re glad you found it easy to fit and reasonably priced. If you need any help in the future, just let us know. Kind regards, Team Roofrack UK

Posted 3 months ago

“Rood tube delivered with a scratch on it. Quality of roof rack is shocking. Scratched the bars by simply putting the roller brackets on so god knows what it will be like in a couple of months. One bracket for the roller was bent.”

Helpful Report

Posted 3 months ago

$Read Roofrack UK Reviews$

Hi James, Sorry to hear about the issues with your roof rack. That’s not the experience we aim for. If you had notified us at the time, this would have given us the opportunity to arrange replacements or a partial refund. We have tried to contact you to resolve any of your issues. We apologies for the inconvenience this has caused you. We do pay for a premium packaging and delivery service that occasionally the quality of service does not meet our standards. Many thanks, Team Roofrack UK

Posted 3 months ago

“Absolutely brilliant but the roller attachment in the roof rack inhibits the opening of the rear lift up door therefore I was unable to make use of it”

Helpful Report

Posted 3 months ago

$Read Roofrack UK Reviews$

Hi Ricky, Thanks for the great rating. Sorry to hear the roller attachment is blocking the rear lift-up door. Could you share your vehicle model/year and the kit SKU you’re using? A quick photo showing the clearance would help us advise precisely. Possible quick checks: - See if the roller can be slid or repositioned along the rail to gain clearance - Temporarily fold the roller away when opening the boot - If needed, we can discuss an alternative mounting or adjustment for your setup Thank you for the above information, we have sent you out new roller arms FOC to accommodate the clearance required. Kind regards, Team Roofrack UK

Posted 3 months ago

“Really great experience with Roofrack.co.uk. My roof rack arrived next day in good order. I had a couple of wrong/missing parts but this was very quickly resolved with zero hassle! Fantastic service!!”

Helpful Report

Posted 3 months ago

$Read Roofrack UK Reviews$

Hi Joe, Thanks so much for the great rating. We’re glad the delivery was quick and the issue with the parts was sorted smoothly. If you still need anything else or have any remnants of parts missing, please share your order number and the exact parts involved so we can arrange immediate replacements or advise next steps. Kind regards, Team Roofrack UK

Posted 3 months ago

“recieved on time and axactly what was ordered, V.Happy!!”

Helpful Report

Posted 3 months ago

$Read Roofrack UK Reviews$

Hi James, Thanks for the great rating. We’re glad your order arrived on time and was exactly what you wanted. If you need anything else, just let us know. Kind regards, Team Roofrack UK

Posted 3 months ago

“Great product and very good quality build Highly recommended five Star ⭐⭐⭐⭐ ⭐”

Helpful Report

Posted 3 months ago

$Read Roofrack UK Reviews$

Hi Philip, Thanks for the great rating. We’re glad you’re happy with the product and its quality. If you need anything in the future, just let us know. Kind regards, Team Roofrack UK

Posted 3 months ago

“Easy to order and roof bars arrived the following day. Vry please with quality for a reasonable price.”

Helpful Report

Posted 3 months ago

$Read Roofrack UK Reviews$

Hi Harvey, Thanks for the great rating. We’re glad you found it easy to order, delivery was quick, and you’re very pleased with the quality at a reasonable price. If you need any help in the future, just let us know. Kind regards, Team Roofrack UK

Posted 3 months ago

“Good product good service”

Helpful Report

Posted 4 months ago

$Read Roofrack UK Reviews$

Hi Bobby, Thanks for the great rating. We’re glad you’re happy with the product and service. If you need any help in the future, just let us know. Kind regards, Team Roofrack UK

Posted 3 months ago

“Great service couldn't do enough to help get the right product for my Vito van”

Helpful Report

Posted 4 months ago

$Read Roofrack UK Reviews$

Hi David, Thanks for the great rating. We’re glad we could help you get the right product for your Vito van. If you need anything else, just let us know. Kind regards, Team Roofrack UK

Posted 3 months ago

“Quick next day delivery, quality product, easy to fit.”

Helpful Report

Posted 4 months ago

$Read Roofrack UK Reviews$

Hi David, Thanks for the great rating. We’re glad you’re happy with the quick delivery, quality product, and easy fit. If you need any help in the future, just let us know. Kind regards, Team Roofrack UK

Posted 3 months ago

“Arrived next day with no issues. Very pleased with the service.”

Helpful Report

Posted 4 months ago

$Read Roofrack UK Reviews$

Hi Gary, Thanks for the great rating. We’re really glad the delivery was quick and you’re pleased with the service. If you need anything else, just let us know. Kind regards, Team Roofrack UK

Posted 3 months ago

“Really good service, and a quality good looking roof rack 👌”

Helpful Report

Posted 4 months ago

$Read Roofrack UK Reviews$

Hi Steven, Thanks for the great rating. We’re really glad you’re happy with the service and the roof rack looks the part. If you need any help in the future, just let us know. Kind regards, Team Roofrack UK

Posted 3 months ago

“The roof rack was easy to install and of good quality.it was also delivered quickly.the only problem I have is that it didn't come with a wind deflector”

Helpful Report

Posted 4 months ago

“Item as described. Prompt delivery.”

Helpful Report

Posted 4 months ago

$Read Roofrack UK Reviews$

Hi Alistair, Thanks for the great rating. We’re glad the item was as described and the delivery was prompt. If there’s anything else you need or if you have any questions, feel free to reply here and we’ll be happy to help. Kind regards, Team Roofrack UK

Posted 3 months ago

“Perfect service. Ordered 13.55 on thursday, delivered 09.40 friday! Would highly recommend!”

Helpful Report

Posted 4 months ago

$Read Roofrack UK Reviews$

Hi there, Thanks for the great rating. We’re thrilled you were happy with the service and speedy delivery. If you need any further assistance in the future, just let us know. Kind regards, Team Roofrack UK

Posted 3 months ago

“Strong but the wind sound too much”

Helpful Report

Posted 4 months ago

$Read Roofrack UK Reviews$

Hi Gary, Thanks for your feedback. Sorry to hear the wind noise is an issue. We know this can be concern with some roof racks. Apologies for the inconvenience this has caused. We have sent out a wind deflector that has now cured this issue. Many thanks, Kind regards, Team Roofrack UK

Posted 3 months ago

“good service for satrt to finish”

Helpful Report

Posted 5 months ago

“Great service, great product.”

Helpful Report

Posted 5 months ago

Roofrack UK is rated 4.7 based on 210 reviews