Roofrack UK Reviews

Name: Roofrack UK
Address: Inneva Group Limited Carnival Way Castle Donington, Derby
Rating: 4.71

4.7 Rating 207 Reviews

93 %

of reviewers recommend Roofrack UK

Company Reviews

Product Reviews

Metrics

4.7

Based on 207 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

$Read Roofrack UK Reviews$

$Roofrack UK 5 star review on 30th January 2023$

Chris Reeves

$Roofrack UK 5 star review on 12th December 2022$

Kamil Widak

$Roofrack UK 5 star review on 12th December 2022$

Kamil Widak

$Roofrack UK 5 star review on 18th June 2022$

Paul Selvidge

$Roofrack UK 5 star review on 15th April 2022$

Kevin Coldwell

$Roofrack UK 5 star review on 15th April 2022$

Kevin Coldwell

$Roofrack UK 1 star review on 7th April 2021$

Steven Witt

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went very well, quick delivery nice product. Thank you.”

Helpful Report

Posted 1 week ago

“The roof rack arrived quickly and fitted great”

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Posted 2 weeks ago

“Great service from start to finish.”

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Posted 3 weeks ago

“Quick delivery, really happy with item”

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Posted 3 weeks ago

$Read Roofrack UK Reviews$

Hi James, Thanks for the 5-star rating. We’re really glad you’re happy with the item and that the delivery was quick. If you need anything else, just let us know. Kind regards, Team Roofrack UK

Posted 2 weeks ago

“Fantastic service and the guys were great help”

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Posted 3 weeks ago

$Read Roofrack UK Reviews$

Hi there, Thanks for the 5-star rating. We’re glad the service was fantastic and the team were really helpful. If you need anything else, just let us know. Kind regards, Team Roofrack UK

Posted 2 weeks ago

“Product arrived undamaged, roof rack uk did everything their end to try find out what was happening with the couriers”

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Posted 3 weeks ago

$Read Roofrack UK Reviews$

Hi Ryan, Thanks for the 5-star rating. We’re glad the product arrived undamaged and that we could look into the courier situation for you. We are very grateful for your patience and understanding. If you need anything else, just let us know. Kind regards, Team Roofrack UK

Posted 2 weeks ago

“Fantastic Customer Service Purchased steel roof rack for my Peugeot Van, must say quality rack easy to install. Roger has been very helpful and respectful going beyond to ensure customer satisfaction Thank you”

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Posted 1 month ago

“Quick dispatch , excellent service”

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Posted 1 month ago

$Read Roofrack UK Reviews$

Hi Rob, Thanks for the 5-star rating. We’re glad you had quick dispatch and excellent service. If you need anything else, just let us know. Kind regards, Team Roofrack UK

Posted 3 weeks ago

“First class service. Package arrived on time and as described. Would recommend this company.”

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Posted 1 month ago

$Read Roofrack UK Reviews$

Hi William, Thanks for the 5-star rating. We’re glad you had first class service and that the package arrived on time and as described. If you need anything else, just let us know. Kind regards, Team Roofrack UK

Posted 1 month ago

“Great service”

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Posted 1 month ago

$Read Roofrack UK Reviews$

Hi M, Thanks for the 5-star rating. We’re glad you had great service. If you need anything else, just let us know. Kind regards, Team Roofrack UK

Posted 1 month ago

“Arrived in perfect condition and quickly, unlike one from a different seller a while ago”

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Posted 1 month ago

$Read Roofrack UK Reviews$

Hi Owen, Thanks for the 5-star rating. We’re glad the roof rack arrived in perfect condition and quickly. If you need anything else, just let us know. Kind regards, Team Roofrack UK

Posted 1 month ago

“Great roof rack for my van . Perfect fit . Quality item . Clear instructions . Apart from a slight user error . Highly recommended”

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Posted 1 month ago

$Read Roofrack UK Reviews$

Hi Gary, Thanks for the great rating. We’re glad the roof rack fits well, is of good quality, and that the instructions helped—even with a small user hiccup. If you need anything else, just let us know. Kind regards, Team Roofrack UK

Posted 1 month ago

“Great Service, Great Product”

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Posted 2 months ago

$Read Roofrack UK Reviews$

Hi Jesse, Thanks for the 5-star rating. We’re glad you had a great experience with both the service and the product. If you need anything else, just let us know. Kind regards, Roofrack UK

Posted 1 month ago

“Excellent service and over and above communication, received the order the following day. Highly recommended!”

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Posted 2 months ago

$Read Roofrack UK Reviews$

Hi Jacqui, Thanks for the great rating. We’re glad you experienced excellent service and quick delivery. If you need anything else, just let us know. Kind regards, Roofrack UK

Posted 2 months ago

“Hello excellent service and brilliant product thank you Paul morris”

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Posted 2 months ago

$Read Roofrack UK Reviews$

Hi Paul, Thanks for the great rating. We’re glad you’re happy with the service and the product. If you need anything else, just let us know. Kind regards, Roofrack UK

Posted 2 months ago

“Arrived day after ordering. High quality and easy to fit. Very happy.”

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Posted 2 months ago

$Read Roofrack UK Reviews$

Hi Kevin, Thanks for the great rating. We’re glad the roof rack arrived quickly and that you’re happy with the quality and fit. If you need any help in the future, just let us know. Kind regards, Roofrack UK

Posted 2 months ago

“Very good pipe carrier just what was required fast delivery”

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Posted 2 months ago

$Read Roofrack UK Reviews$

Hi Kevin, Thanks for the great rating. We’re glad the pipe carrier is exactly what you needed and that the delivery was fast. If you need any help in the future, just let us know. Kind regards, Roofrack UK

Posted 2 months ago

“Absolutely brilliant but the roller attachment in the roof rack inhibits the opening of the rear lift up door therefore I was unable to make use of it”

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Posted 3 months ago

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Hi Ricky, Thanks for the great rating. Sorry to hear the roller attachment is blocking the rear lift-up door. Could you share your vehicle model/year and the kit SKU you’re using? A quick photo showing the clearance would help us advise precisely. Possible quick checks: - See if the roller can be slid or repositioned along the rail to gain clearance - Temporarily fold the roller away when opening the boot - If needed, we can discuss an alternative mounting or adjustment for your setup Thank you for the above information, we have sent you out new roller arms FOC to accommodate the clearance required. Kind regards, Team Roofrack UK

Posted 2 months ago

“Really great experience with Roofrack.co.uk. My roof rack arrived next day in good order. I had a couple of wrong/missing parts but this was very quickly resolved with zero hassle! Fantastic service!!”

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Posted 3 months ago

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Hi Joe, Thanks so much for the great rating. We’re glad the delivery was quick and the issue with the parts was sorted smoothly. If you still need anything else or have any remnants of parts missing, please share your order number and the exact parts involved so we can arrange immediate replacements or advise next steps. Kind regards, Team Roofrack UK

Posted 2 months ago

“recieved on time and axactly what was ordered, V.Happy!!”

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Posted 3 months ago

$Read Roofrack UK Reviews$

Hi James, Thanks for the great rating. We’re glad your order arrived on time and was exactly what you wanted. If you need anything else, just let us know. Kind regards, Team Roofrack UK

Posted 2 months ago

Roofrack UK is rated 4.7 based on 207 reviews