Name: Roofrack UK
Address: Inneva Group Limited Carnival Way Castle Donington, Derby
Rating: 4.71

“Quick delivery on part of order but had to call about 2nd part,but it was already on the way!8”

Posted 4 weeks ago

$Read Roofrack UK Reviews$

Hi Philip, Thanks for the feedback. We used 2 different couriers for your delivery and 1 had a slight delay. Thank you for your positive review. Kind regards, Team Roofrack UK

Posted 2 weeks ago

“Very pleased with product.”

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Posted 1 month ago

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Hi Barry, Thank you for the 4-star review. We’re glad you’re very pleased with the product. If you need anything else, just let us know. Kind regards, Team Roofrack UK

Posted 2 weeks ago

“Some parts were missing when my order arrived however, it was resolved very quickly with no hassel. Will use again”

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Posted 3 months ago

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Hi there, Thanks for the review. We’re sorry some parts were missing, but glad we could resolve it quickly. We appreciate you choosing us and we’ll be here if you need anything else. Kind regards, Team Roofrack UK

Posted 3 months ago

“Packaged nicely, mostly good quality product, clear instructions. Only criticism is the lack of thread on the feet for the roll bar. For the money it’s a good product”

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Posted 3 months ago

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Hi James, Thanks for the 4-star rating. We’re glad you’re happy with the packaging, overall quality, and clear instructions. We’ve noted your comment about the lack of thread on the feet for the roll bar and will pass this to our product team for review. If you need anything else, just let us know. Kind regards, Team Roofrack UK

Posted 3 months ago

“Easy to fit!!”

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Posted 4 months ago

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Hi Graham, Thanks for the 4/5 rating. We're glad it was easy to fit. If you need anything else, just let us know. Kind regards, Roofrack UK

Posted 4 months ago

“Easy to fit and reasonably priced”

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Posted 8 months ago

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Hi Nicholas, Thanks for the great rating. We’re glad you found it easy to fit and reasonably priced. If you need any help in the future, just let us know. Kind regards, Team Roofrack UK

Posted 8 months ago

“Item as described. Prompt delivery.”

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Posted 9 months ago

$Read Roofrack UK Reviews$

Hi Alistair, Thanks for the great rating. We’re glad the item was as described and the delivery was prompt. If there’s anything else you need or if you have any questions, feel free to reply here and we’ll be happy to help. Kind regards, Team Roofrack UK

Posted 8 months ago

“Excellent service”

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Posted 11 months ago

$Read Roofrack UK Reviews$

Hi Graeme, Thanks for the great rating. We’re glad you had excellent service. If there’s anything else we can assist with, please let us know. Kind regards, Team Roofrack UK

Posted 8 months ago

“First class fittings and bars over the years my third set”

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Posted 3 years ago

“Very good service will update when the roof bars have been fitted”

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Posted 3 years ago

“Easy and delivered the next day”

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Posted 3 years ago

“I did not read it fully I had to modify it for electricians steps not a ladder but it’s works now and my steps are up out the way works for me Rob Taylor”

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Posted 4 years ago

“Easy to install and it holds the Ladder in place”

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Posted 4 years ago

“Many thanks for advising me regarding my van step ladder I adapted it and it fits great”

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Posted 4 years ago

“Great service and assistance from Roofrack UK but their transport company TNT leaves a lot to be desired. I would give Roofrack 5 stars and TNT none.”

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Posted 4 years ago

“...........”

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Posted 4 years ago

“my experience with National Autorax themselves was great, their communication was great and they were prepared to recall the delivery to rearrange if needs be as TNT were doing a very good job of failing to deliver! Eventually arrived 2 days late. The roofrack itself is lovely quality and i would happily recommend National Autorax to purchase from.”

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Posted 6 years ago

“Darren was very helpful. Slight mix-up with the courier but he sorted it out and the product is high quality. Note that next working day ordering only works for orders confirmed up until 3pm, otherwise it’s the day after that.”

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Posted 7 years ago

“Good and prompt customer service”

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Posted 7 years ago

“Darren was very helpful when placing my order - thanks”

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Posted 7 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour