Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.66

4.7 Rating 8,357 Reviews

93 %

of reviewers recommend Rohan

4.7

Based on 8,357 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 28th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Have just purchased a ladies Brecon waterproof jacket in the lovely cumbria blue colour, perfect I thought. As always the quality is excellent but I am now considering returning this. Several years ago I purchased a Cloudover jacket in red which is still in top condition and has weathered many downpours both in this country and others. My gripe is that this new jacket is a little shorter in length, even though the sleeves are long. Worse than that the hood cannot be clipped or zipped away as the Cloudover jacket. Please can you advise me whether the Cloudover jacket is or will be available but in more colours. Apart from that Rohan products are very long lasting but just need more colour choices.”

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Posted 4 years ago

“I bought a pair of charcoal Bags 2 years ago. Since then, they have faded to grey and now the stitching on the knee reinforcement area is coming undone on both sides. (So I've repaired it.) On the positive side, I've worn Bags for years, they are comfortable, and since I don't know of anything better, I've ordered another pair. I'm just concerned whether the quality is maybe not up to what it was.”

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Posted 4 years ago

“I purchased a woman's jacket in the Rohan Shop when on holiday in Dunster a few weeks ago. The shop hadn't got my size but it was available in one of the company's stores so the shop assistant ordered it for delivery to my home address. I was naturally delighted the jacket looked very good on, however what made me extremely disappointed was the way it had been packaged. It was folded up into an extremely small parcel so small that when I unwrapped it the jacket was so creased that even an iron on the correct temperature couldn't remove all the creases at all. Now if I hadn't purchased the item in a sale I would have most certainly returned the item as it was I did get it at sale price so I decided to wash the jacket in the hope that it would get rid of all the creases. I'm now waiting for the jacket to dry so I can iron it so fingers crossed. I do feel that for a company like Rohan more care should have been taken packing the jacket, when I've ordered from other fashion outlets the clothing has been carefully packed in order to retain the look of the item when opened . Rohan should do the same I will be reluctant in the future to order online from the company again.”

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Posted 4 years ago

“Excellent service and high quality walking gear.”

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(Rohan.co.uk) - Posted 4 years ago

“Just received these wonderful Rohan capri pants from the sale , plus voucher. They are beautiful, fit perfectly top quality. Love them. Delivered a day early Thank you so much. Will save for my next pair. Customer service so helpful when i ordered , I feel so happy to get something that fits (size 8) usually have problems with clothes generally. Ruth hill Bradford yks.”

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Posted 4 years ago

“Expensive good quality long lasting clothing, & customer service is usually good at sorting out issues. Some recent changes to styles and range offered not always welcomed but hopefully they listen to customers.”

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(Rohan.co.uk) - Posted 4 years ago

“I love Rohan as the quality is always first rate.”

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(Rohan.co.uk) - Posted 4 years ago

“we love the clothes, please dont make them too fashionable and tight like so many other outdoor wear brands.”

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(Rohan.co.uk) - Posted 4 years ago

“Have had Rohan for over 30 years. Wouldn't have anything else”

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(Rohan.co.uk) - Posted 4 years ago

“At last a pair of trousers (Fleet) that fit me round the waist. In recent years styles that have fitted my hips have had about 4 inches to spare on the waist and/or been too short in the body. Took advantage of the sale price to buy a pair in each colour while they are still available. It would be good to have better pockets, though. I'd be happy to lose the back pocket for another one (or two) on the leg.”

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(Rohan.co.uk) - Posted 4 years ago

“Exellent, speedy service and friendly, helpful staff. Delighted with my new jeans and would definitely buy from Rohan again.”

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(Rohan.co.uk) - Posted 4 years ago

“After trying on numerous ill fitting waterproof jackets I finally tried the Rohan Brecon at my favourite outdoor shop, Foothills of Sheffield. They had to order my size from the Rohan warehouse. The jacket arrived within 2 days Excellent service from both Foothills and Rohan. I am delighted with the perfect fit of the jacket which will be fine for hiking but smart enough to wear around town. I was impressed with Rohan's simple return's policy. Enclosed in the package was a free returns address label. I didn't have to return the jacket as I loved it.”

Helpful Report

Posted 4 years ago

“Following a number of e mail communications with Rohan, I felt obliged to send one with the following : Hello again, and thanks for the reply. I would just like to comment, for your further information, this was only the second time the jacket had been washed, and we had noticed it was 'wetting out' a while ago. It has never been exposed to anything anywhere near 20,000 hh ! The jacket was washed exactly as per the Rohan website instructions. The jacket has a loose lining as well as whatever waterproof bonding on the outer surface of the jacket. So it is not possible to see the waterproof membrane. I have numerous other Rohan articles, dating back about 30 years, as has my wife, including waterproofs which, according to your definition, are probably U/S now ! We bought items because of their quality, and believing they would give many years service. However, we have felt that Rohan, perhaps because of changes of ownership, were becoming more of a fashion conscious, disposable outfitter, rather than a serious outdoor outfitter. Nowhere in Rohan publicity, online or otherwise, does it state that the waterproofs will have a useful lifetime of up to 5/6 years. 'Caveat Emptor - let the buyer beware ! I will, of course, share such knowledge where useful. I would have given 2 1/2 stars if possible, because of the general quality and longevity of previous Rohan purchases, which I happily use to this day, especially trousers. But I would only say 'God Help You' if you thought of venturing up serious British uplands in the waterproof jackets, let alone Everest, as was claimed in some of the original Rohan literature. viz re 1978 "Alpinists were hard task masters. Garment failure was not an option. Rohan learnt the trade in a hard school. Rohan’s answer was Windlord Fabric. A fabric developed by and only available from Rohan in the late 1970s.' Used climbing Everest ! So, I have a loyalty to Rohan, but it will not be unquestioning henceforth. Caveat Emptor.”

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Posted 4 years ago

“Good designed wash bag”

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(Rohan.co.uk) - Posted 4 years ago

“Quality products, built to last.”

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(Rohan.co.uk) - Posted 4 years ago

“Easy to use site, and always keeps you informed of the situation regarding your order.”

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(Rohan.co.uk) - Posted 4 years ago

“Well fitting clothes”

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(Rohan.co.uk) - Posted 4 years ago

“Easy website to buy great clothes and a choice for delivery/collection methods! Couldn’t be simpler!”

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(Rohan.co.uk) - Posted 4 years ago

“Without doubt all Rohan gear is of the highest quality. The clothes are comfortable and do exactly what they claim. Perfect sizing and really appreciate that trousers are available in different leg lengths”

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(Rohan.co.uk) - Posted 4 years ago

“Great customer service. Still prefer using shops but as there wasn’t a stockist near me I used the Rohan online shop and it couldn’t have been easier. Great range of products and the site has exactly what I needed in stock. I ordered and paid which was very easy to do and had my goods delivered all within 3 days which was very fast and very efficient. Communication throughout the order process was very good. Will definitely use their site again.”

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(Rohan.co.uk) - Posted 4 years ago

Rohan is rated 4.7 based on 8,357 reviews